Virgin Media launch 'first true quad-play' bundles
17-05-2014, 13:53
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#106
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 762
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by RobboEdin
Exactly, so you need to factor in two charges for your second TiVo as I said above.
The second box charge of £6.50 and the TiVo charge for that TiVo of £5.
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So your saying that an extra Tivo costs £11.50 why? Why is the charge for it split? If so how ridiculous and misleading.
Just checked and your right. Seems pointless me bothering changing to a new package then. How dissapointing. This is getting quite an expensive game.
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17-05-2014, 16:00
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#107
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by cupcakes aka dd
So your saying that an extra Tivo costs £11.50 why? Why is the charge for it split? If so how ridiculous and misleading.
Just checked and your right. Seems pointless me bothering changing to a new package then. How dissapointing. This is getting quite an expensive game.
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It's split because there are different sorts of boxes.
The second box charge allows you to see all your channels on an additional box.
If the additional box is a V HD, there is no additional charge.
If the additional box is a TiVo, the TiVo charge applies.
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17-05-2014, 19:49
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#108
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by RobboEdin
The information that is unclear, perhaps only to me, is whether the Big Kahuna includes a second box in the price or just the TiVo. Perhaps You know, Ben?
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None of the new bundles include a second box in the quoted price.
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17-05-2014, 19:55
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#109
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by BenMcr
None of the new bundles include a second box in the quoted price.
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Thanks, Ben, I thought that and was keen to ensure that cupcakes understood that an extra TiVo on top of Big Kahuna would cost £11.50 and not £5 as he erroneously thought.
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19-05-2014, 23:31
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#110
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,169
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Re: Virgin Media launch 'first true quad-play' bundles
Just gone from XL TV with a Tivo, Castlemaine XXXXL broadband and talk weekends to the Big Kahuna and ended up saving £20 a month. Plus got the upgrade to 152mb instantly.
Yay.
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20-05-2014, 10:17
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#111
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Inactive
Join Date: Dec 2010
Posts: 37
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by Skie
Just gone from XL TV with a Tivo, Castlemaine XXXXL broadband and talk weekends to the Big Kahuna and ended up saving £20 a month. Plus got the upgrade to 152mb instantly.
Yay.
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Are you able to upgrade if you are still in a current contract? I'm on XL TV 100MB BB and Talk Unlimited and I think it has 4 or 5 months to run.
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20-05-2014, 10:32
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#112
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Virgin Media launch 'first true quad-play' bundles
Call up retentions and ask them. They're usually quite good about letting you change your package, even if you're in contract. It's better for them to sell you a new 18month contract at a lower rate than keep you for just 3 or 4 months at the current rate.
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20-05-2014, 10:53
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#113
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cf.member
Join Date: Oct 2013
Posts: 75
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by scollie
Are you able to upgrade if you are still in a current contract? I'm on XL TV 100MB BB and Talk Unlimited and I think it has 4 or 5 months to run.
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I am only 3 months into a new 12 month contract and I phoned the sales number in the new bundles advert I received via email and they let me upgrade to one of the new bundles and let me keep my discounts too, so yeah, give them a ring and ask
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20-05-2014, 15:32
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#114
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 762
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Re: Virgin Media launch 'first true quad-play' bundles
OK going to go for the Big Kahulalalalalala and pay line rental upfront so will save myself £153 pa. What is the best time of day to get through to the Scottish customer services? Last time I had an indepth conversation abroad it was with a technician on board a two stroke motorcycle. No kidding.
Also will I have to upgrade to Superhub 2 or will my 1 suffice?
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20-05-2014, 15:59
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#115
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Inactive
Join Date: Dec 2010
Posts: 37
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Re: Virgin Media launch 'first true quad-play' bundles
@Kushan @lonespeaker
Thanks for your replies guys. I'll try and get time tomorrow to dig out my current contract details and then give retentions a ring and see what I can fix up with them.
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20-05-2014, 16:27
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#116
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Inactive
Join Date: Apr 2007
Posts: 492
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by cupcakes aka dd
OK going to go for the Big Kahulalalalalala and pay line rental upfront so will save myself £153 pa. What is the best time of day to get through to the Scottish customer services? Last time I had an indepth conversation abroad it was with a technician on board a two stroke motorcycle. No kidding.
Also will I have to upgrade to Superhub 2 or will my 1 suffice?
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 brilliant, sounds like something off Phonejacker
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20-05-2014, 17:17
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#117
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 762
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by cupcakes aka dd
OK going to go for the Big Kahulalalalalala and pay line rental upfront so will save myself £153 pa. What is the best time of day to get through to the Scottish customer services? Last time I had an indepth conversation abroad it was with a technician on board a two stroke motorcycle. No kidding.
Also will I have to upgrade to Superhub 2 or will my 1 suffice?
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Another question. If i take a VHD box for £20 (to make total 3 boxes) do you only pay the multi room fee once?
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20-05-2014, 17:52
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#118
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Inactive
Join Date: Mar 2007
Posts: 4,931
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Re: Virgin Media launch 'first true quad-play' bundles
Your bed time to ring is morning just after 8 and the multiroom fee is per box so it would be £13 (£6.50 each)
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20-05-2014, 18:58
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#119
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: Virgin Media launch 'first true quad-play' bundles
Quote:
Originally Posted by cupcakes aka dd
Another question. If i take a VHD box for £20 (to make total 3 boxes) do you only pay the multi room fee once?
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The V HD for a one-off £20 is a replacement for an existing non-HD box.
An additional V HD box will have a one-off installation charge of £49.95 unless you can agree a waiver of this charge.
Each additional box has a monthly charge of £6.50.
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20-05-2014, 19:03
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#120
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Inactive
Join Date: Mar 2010
Location: Over there
Posts: 1,096
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Re: Virgin Media launch 'first true quad-play' bundles
Is there any way to see all the new bundles in detail yet? All i can get to is the Big Kahuna page and the old collections.
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