|
Re: Virgin Media to offer 150mb service in 2010
I now look after a plethora of ISDN, DASS, DPNSS and analogue lines, a good proportion of which are managed by C&W.
Repeatedly I have asked them to do work, change things, move things, even just give me info, and they have repeatedly failed to do it.
Took them 6 months to install an ISDN line, because they lost the order, but bulshitted me for about 5 months that it was progressing before finally admitting they'd lost it.
One of our lines, they bill us for, yet they can't 'find' it. They can find NO record of it, yet they send us bills every month.
Their service is laughable, it really is. Considering how much money they get out of us each month, I'd expect better. BT run rings around them by comparison.
|