[Merged] CR3-Feedback & Questions in Here Please. - Page 8

31-03-2004, 22:52

Quote:

Originally Posted by Scooby

Slackers

:pp

I wish!
I'll be on call at Easter. Like I was at Christmas.

Brain the size of a planet, 2 degrees, Cycling proficiency award, overworked, underpaid, sleep in a cardboard box, etc, etc

asdf · 01-04-2004, 12:48

All still going well I assume? I've not heard many bad things on here or DS.

Terry · 01-04-2004, 15:55

Havnt time to read through all these posts so forgive me if this has been already answered. Some people have asked if the problems with the old browse where all you could get was now next has been cured. NO it hasnt at least not in Belfast. The old feature of pressing the select button to get a synopsis of the program is now the browse button but the result is the same no information. The colour seems to be all that has changed. And what genius decide to make the browse button the synopsis and arrow buttons the browse. To make matters worse a number of channels are blank with stuttering sound, eg Sky 1 and one of the kids channels. Sci fi is now more of a slide show than moving pictures. Interactive is as useless as usual and I seem to have to type in channel numbers twice before it changes. On the first day I had to reboot so many times I lost count but thankfully that is no longer happening. Hopefully they will iron out the teething problems soon cause I have had more problems this last week than I have had in the past year since they replaced my old box

magpie · 01-04-2004, 17:58

Quote:

Originally Posted by Terry

Havnt time to read through all these posts so forgive me if this has been already answered. Some people have asked if the problems with the old browse where all you could get was now next has been cured. NO it hasnt at least not in Belfast. The old feature of pressing the select button to get a synopsis of the program is now the browse button but the result is the same no information. The colour seems to be all that has changed. And what genius decide to make the browse button the synopsis and arrow buttons the browse. To make matters worse a number of channels are blank with stuttering sound, eg Sky 1 and one of the kids channels. Sci fi is now more of a slide show than moving pictures. Interactive is as useless as usual and I seem to have to type in channel numbers twice before it changes. On the first day I had to reboot so many times I lost count but thankfully that is no longer happening. Hopefully they will iron out the teething problems soon cause I have had more problems this last week than I have had in the past year since they replaced my old box

Some of the problems you describe (like picture freezing) have nothing to do with the software. You most likely have a problem with the signal level going into the box. This could also cause the problems with the EPG listings you mentioned.

You should call customer services or faults to get this resolved.

ntlrocks · 01-04-2004, 18:01

why did they actually change the feature of the browse button?

Bob · 01-04-2004, 18:49

The point is that the software is really based around the new remote in which i/browse share the same button - but i is the prominant symbol on that button, so that why they changed it - but I can see why its awfully confusing for those with an old remote

01-04-2004, 18:52

Quote:

Originally Posted by Bob

The point is that the software is really based around the new remote in which i/browse share the same button - but i is the prominant symbol on that button, so that why they changed it - but I can see why its awfully confusing for those with an old remote

I think the changes are also probably to bring the same functionality to both platforms. Anyone on Bromley confirm the funtions of the buttons mentioned?

bigitup_j · 01-04-2004, 19:20

the "i" button shows programme information on ex-cwc, and always has. the new remote has i and browse labelled together (and menu/text).

the pageup/down thing on the "mini guide" has never moved 100+/- on ex-cwc, and seeing ntl want to make the cwc software the one used everywhere, i can see it being added again!!

hope that helps

Tristan · 01-04-2004, 19:35

I'm sorry, but I don't really see the difficulty... Press TV to bring up/hide the Now & Next bar/Mini Guide. Press browse to get details of the programme you are watching, or that you have highlighted in the mini-guide/guide/favourites.

Seems simple enough to me.

How did it work with the old software?

Bob · 01-04-2004, 20:21

Pressing the browse button brought up the browse function (Now/Next Bar) and TV used to exit browse function an all other TV menus

magpie · 01-04-2004, 20:34

Quote:

Originally Posted by Tristan

I'm sorry, but I don't really see the difficulty... Press TV to bring up/hide the Now & Next bar/Mini Guide. Press browse to get details of the programme you are watching, or that you have highlighted in the mini-guide/guide/favourites.

Seems simple enough to me.

How did it work with the old software?

The problem is the TV button is quite far from the arrows, so it isn't easy to press then flick around. Browse is right next to them, as is TV on exCWC.

However, this shouldn't be a problem if just pressing an arrow brings up Now/Next - I'll reserve judgment until I get it! (which I guess is a long way off here)

On the subject of Page up/down moving 100 channels - I don't think the absence of this feature on exCWC is any excuse for it not being on LCR3 - taking the best features of both platforms would be better.

A much better excuse lies in the practicality of it - with channels reordered, how would it work? With an example channel order of, say, 101, 400, 103, 910, 812, 125, 126, 140, 930.......... What would Page up actually do?

DeKurver · 01-04-2004, 23:18

Quote:

Originally Posted by bigitup_j

the pageup/down thing on the "mini guide" has never moved 100+/- on ex-cwc, and seeing ntl want to make the cwc software the one used everywhere, i can see it being added again!!

Did you mean that you "can't" see it being added again? If so, I hope you're wrong. The page up/down functionality was extremely useful and I can't see that re-introducing it will cause problems; the buttons currently do nothing in the Mini Guide so making them do something isn't going to break anything.

DeKurver · 01-04-2004, 23:49

Quote:

Originally Posted by magpie

The problem is the TV button is quite far from the arrows, so it isn't easy to press then flick around. Browse is right next to them, as is TV on exCWC.

However, this shouldn't be a problem if just pressing an arrow brings up Now/Next - I'll reserve judgment until I get it! (which I guess is a long way off here)

On the subject of Page up/down moving 100 channels - I don't think the absence of this feature on exCWC is any excuse for it not being on LCR3 - taking the best features of both platforms would be better.

A much better excuse lies in the practicality of it - with channels reordered, how would it work? With an example channel order of, say, 101, 400, 103, 910, 812, 125, 126, 140, 930.......... What would Page up actually do?

Yes, the TV button IMO is not in a great place for frequent use on the original remotes (it's better on the new ones). The arrow buttons do bring up the Mini Guide, but this disappears after a specified delay (assuming no further interaction). The default delay is 5 seconds but you can bump it up as far as 30 seconds or turn it off altogether, although you still need to use the TV button then to get rid of it. The main limitation of the delay for me is that, if another screen is displayed (e.g. programme info or reminder), the delay clock keeps ticking. This means you might browse so far, display programme info only to see the Mini Guide disappear and you have to start from the beginning again. I've found myself learning to use the TV button.

You make a good point about the page up/down feature wrt reordered channels. How did this work, if at all, prior to LCR3?

1701-e · 02-04-2004, 09:05

After a week - and now with the new remote- i tend to use the favourites feature - where page up/down does jump - rather than the mini-guide.

It is running much better now --- roll on 'e-tv'!

Aside: anyone know if Euro 2004 will be widescreen- the games not the studio inserts?

magpie · 02-04-2004, 14:55

Quote:

Originally Posted by 1701-e

Aside: anyone know if Euro 2004 will be widescreen- the games not the studio inserts?

At a very educated guess - no.

England's recent away friendly in Portugal was shown in fullscreen, which is a good indicator of the technology they have in place (or the feeds that the broadcasters here will buy)

02-04-2004, 15:00

Quote:

Originally Posted by magpie

At a very educated guess - no.

England's recent away friendly in Portugal was shown in fullscreen, which is a good indicator of the technology they have in place (or the feeds that the broadcasters here will buy)

CR3 does not change the aspect ratio, the STB's can already handle widescreen and 4:3 broadcasts. We rely on the broadcasters as magpie says, and just pass on what they send out.

SMHarman · 02-04-2004, 15:04

I've noticed that all of a sudden this week the box seems to be tramlining everything, not stretching it sideways to fit my w/s TV. Some channels Paramount Frasier leave a thin white line between the tram line and the picture - most annoying.

No changes made to STB settings or TV. Can I change this. My TV and STB are set to 16.9

Aargh

02-04-2004, 15:08

Have you got AV control enabled? CR3 unfortunately disables it by default.
When you say tramlining can you explain a little?

dave_herts · 02-04-2004, 16:19

The Program guide let me down last night, As I was going out, I set a reminder for 24 on Sky 1, set the video and went out.

When I came to watch it earlier, the reminder came up on the video tape and said 24 on Thane Direct (That stupid shopping channel) and proceeded to switch to that channel. Bearing in mind sky one is not listed on the same page as the shopping channels and Thane does not have a program called 24, I am not very happy about it.

Has anyone else found problems ?

SMHarman · 02-04-2004, 16:52

Quote:

Originally Posted by Proppinupthebar

Have you got AV control enabled? CR3 unfortunately disables it by default.
When you say tramlining can you explain a little?

Thought thats what they were called.

Like a letterbox on a 4:3 but the otherway round. Black bars vertically left and right, but a line of white appearing between the left black bar and the picture.

I'll have a check on the remote about AV control tonight.