*ALL* Speed Upgrade Discussion In Here Please (Part 4)

[lethalman]

i just have cable modem and 3mb 40gig a mouth sevice. sorry if my spallings sux.

[SMHarman]

What is the current status of the 1/2/3Mb speed upgrades, is there a roll out schedule yet?

[ntluser]

I upgraded yesterday from the 750k service to the 2Mb service and the whole thing took less that 10 minutes.

I got a new shiny Samsung STB and though my broadband does seem faster the change in speed is not as dramatic as I would have expected.

I found a broadband speed tester and came up with these results:-

Fri, 6 May 2005 09:00:50 UTC
1st 128K took 781 ms = 167826 Bytes/sec = approx 1396 kbits/sec
2nd 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec
3rd 128K took 890 ms = 147272 Bytes/sec = approx 1225 kbits/sec
4th 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec

Fri, 6 May 2005 09:11:31 UTC
1st 128K took 812 ms = 161419 Bytes/sec = approx 1343 kbits/sec
2nd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
3rd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
4th 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec

Just wondered if one of the mods could tell me if these speeds are typical as I was told by someone I should be getting 2000kbits/sec.

Any information would be greatly appreciated.
__________________

I should have mentioned in my last post that after the new Samsung box was connected the TV picture began to demonstrate problems.

When changing channels the newly selected channel would start up in black & white and would gradually return to colour. Also noticed that there was a slight flicker. Anybody else had the same problems?

Also discovered that I cannot access the settings menu to activate subtitles, swap between RGB & composite, change the size of the TV bar etc.

Are there any hidden engineer menus on the Samsung box that would allow me to do that please?

[philquinney]

Hey ntluser,

The easiest way to check your configured speed is to use your remote control and press page up, page down, then the blue button. Then keep pressing the OK button on your remote until you see QOS. It should be stb-med but I think you're still on the 1 meg level that your Pace box was temporarily upgraded to (stb-low).

Hope this helps,

Phil.

[ntluser]

Originally Posted by philquinney

Hey ntluser,

The easiest way to check your configured speed is to use your remote control and press page up, page down, then the blue button. Then keep pressing the OK button on your remote until you see QOS. It should be stb-med but I think you're still on the 1 meg level that your Pace box was temporarily upgraded to (stb-low).

Hope this helps,

Phil.

Hi Phil,

Thanks for that. My Pace box was never upgraded to stb-low. The engineer came and did a direct swap. Prior to May 5th I was on 750k. It's possible that it is only temporary but I'll check the menus and see.Thanks again.
__________________

Originally Posted by philquinney

Hey ntluser,

The easiest way to check your configured speed is to use your remote control and press page up, page down, then the blue button. Then keep pressing the OK button on your remote until you see QOS. It should be stb-med but I think you're still on the 1 meg level that your Pace box was temporarily upgraded to (stb-low).

Hope this helps,

Phil.

Hi Phil,

Just checked my box and the QOS shows stb.light.cm. I am paying £24.99 a month for broadband and so I am expecting to get the 2Mb service.

Perhaps one of the mods could confirm what that setting should be.

[orangebird]

Originally Posted by ntluser

I upgraded yesterday from the 750k service to the 2Mb service and the whole thing took less that 10 minutes.

I got a new shiny Samsung STB and though my broadband does seem faster the change in speed is not as dramatic as I would have expected.

I found a broadband speed tester and came up with these results:-

Fri, 6 May 2005 09:00:50 UTC
1st 128K took 781 ms = 167826 Bytes/sec = approx 1396 kbits/sec
2nd 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec
3rd 128K took 890 ms = 147272 Bytes/sec = approx 1225 kbits/sec
4th 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec

Fri, 6 May 2005 09:11:31 UTC
1st 128K took 812 ms = 161419 Bytes/sec = approx 1343 kbits/sec
2nd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
3rd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
4th 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec

Just wondered if one of the mods could tell me if these speeds are typical as I was told by someone I should be getting 2000kbits/sec.

Any information would be greatly appreciated.
__________________

I should have mentioned in my last post that after the new Samsung box was connected the TV picture began to demonstrate problems.

When changing channels the newly selected channel would start up in black & white and would gradually return to colour. Also noticed that there was a slight flicker. Anybody else had the same problems?

Also discovered that I cannot access the settings menu to activate subtitles, swap between RGB & composite, change the size of the TV bar etc.

Are there any hidden engineer menus on the Samsung box that would allow me to do that please?

Hi there

Looks like you're on 1meg - give CS a call and ask them to check for you.

[ntluser]

Originally Posted by orangebird

Hi there

Looks like you're on 1meg - give CS a call and ask them to check for you.

Hi Orange,

Thanks for that. Have been on to CS and am now enjoying the benefits of the faster service.

[forcer]

i'm still awaiting my upgrade???? i'm in northeast (hartlepool) and i know of some people who have been given the new blue modems and are getting booming speeds, i'm still on 750k with my motorola sb4100... the only problems i can think of are they didnt upgrade me yet or my old modem cant handle such a speed??? any ideas

[Stuart]

Originally Posted by forcer

i'm still awaiting my upgrade???? i'm in northeast (hartlepool) and i know of some people who have been given the new blue modems and are getting booming speeds, i'm still on 750k with my motorola sb4100... the only problems i can think of are they didnt upgrade me yet or my old modem cant handle such a speed??? any ideas

NTL are automatically upgrading people, but it takes time. You can hurry them up by phoning Customer Services, or applying on NTL's web site (here).

If you are on a discounted scheme (some people got 750K for £19.99) , you will lose the discount.

Due to length of this thread. Discussion of the speed increases will continue in the thread (URL) below:-

http://www.cableforum.co.uk/board/sh...ad.php?t=28221