*ALL* Speed Upgrade Discussion In Here Please (Part 4)

[Stuart]

Originally Posted by thejoker37

Hi,

Just to let pepople know, if they have 750KB Cable modem access for £24.99 from NTL., like I had...... you need to call the customer services and get your acccount upgraded immediatly to the 2 MB service. For the last 3 weeks they have been offering the 2 MB cable connection for the same £24.99 a month. (1 Gig d/load limit per day). For some reason it appears to be a well kept secret from existing customers... that you have to ask for the upgrade...

Not really a well kept secret. It was revealed months ago on here (and on Digitalspy) and I got a note in my bill last month advising me of the upgrade.

[jtwn]

I smell a troll.

[thejoker37]

It is obivously useless posting any information of this forum it appears some non intelligent assholes just love to rip it appart..........BTW it does not cost people a penny to be civil, if they do not have anything constructive to say then they should kindly keep their mouths shut. .......It is not BS as one poster put.. and I am not a troll, what ever that is and no I dont work for NTL...... .... I did contact NTL Customer Services today and the person at the other end of the telephone did upgrade the account to 2MB within 10 minutes and the NTL agent did also tell me the automatic upgrades for the whole service would take anythng up to 6 months, these are NTL's words not mine...

I was only relating the information .....

so dont shoot the messanger....OK

[paulyoung666]

Originally Posted by thejoker37

It is obivously useless posting any information of this forum it appears some non intelligent assholes just love to rip it appart..........BTW it does not cost people a penny to be civil, if they do not have anything constructive to say then they should kindly keep their mouths shut. .......It is not BS as one poster put.. and I am not a troll, what ever that is and no I dont work for NTL...... .... I did contact NTL Customer Services today and the person at the other end of the telephone did upgrade the account to 2MB within 10 minutes and the NTL agent did also tell me the automatic upgrades for the whole service would take anythng up to 6 months, these are NTL's words not mine...

I was only relating the information .....

so dont shoot the messanger....OK

civil non intelligent assholes , if you are not happy with peoples replies then please use the report button , it will be dealt with if deemed necessary

[Chrysalis]

Has anyone here recieved anything in the post informing them of how to upgrade?

I think thats what he means by secret.

[Chris W]

Originally Posted by Chrysalis

Has anyone here recieved anything in the post informing them of how to upgrade?

I think thats what he means by secret.

mailings have been done and more are occurring at the moment (can't remember the exact dates) so everyone will have information by post soon enough...

Originally Posted by thejoker37

It is obivously useless posting any information of this forum it appears some non intelligent assholes just love to rip it appart..........BTW it does not cost people a penny to be civil

Perhaps in future you might also learn to be polite and civil in your posts, if not they will be edited/removed.

[daxx]

Originally Posted by thejoker37

< snipped>......It is not BS as one poster put.. and I am not a troll, what ever that is < snipped>

http://en.wikipedia.org/wiki/Internet_troll

[iron25]

Originally Posted by Paul M

Perhaps in future you might also learn to be polite and civil in your posts, if not they will be edited/removed.

Not to get OT but I feel someone needs to stick up for the joker He/she was being civil until everyone else ripped into him/her so it is a little unfair for you to just label him/her uncivil

I do hope you don't disagree with me and start calling me uncivil

By the way I've only replied because the joker has paid me to

The problem with forums is it is difficult to get your exact opinion across without managing to upset one or two people in the process because unless you plaster your posts with the right smilies in the right place some people might take offence or even start insulting your lack of 'on the ballness'

I really wasn't paid any money just in case people can't read into this post that I am being slightly sarcastic It's just late and I'm bored and I've got nothing better to do

let's all calm down and

anyway everyone.

[iron25]

Originally Posted by daxx

http://en.wikipedia.org/wiki/Internet_troll

seems like there are more trolls in these forums than I realised

[lethalman]

ntl told me 3mb has a 2gig d/load limit per day was told from 2 ppl from ntl.

[Neilm]

Originally Posted by thejoker37

Just to let pepople know, if they have 750KB Cable modem access for £24.99 from NTL., like I had...... you need to call the customer services and get your acccount upgraded immediatly to the 2 MB service....For some reason it appears to be a well kept secret from existing customers... that you have to ask for the upgrade...

Unless an existing 750Kb customers asks for the upgrade to be done immediatly they could wait for another 6 months and still be charged £25 for only a slower 750kbs connection.. so phone now and ASK FOR YOUR UPGRADE NOW it won't cost you penny extra for them to do the upgrade to a blisterling fast speed. They did mine in under 10 minutes of making the call.

You don't need to phone CS- just take the link from NTLWorld's Homepage to "Your Account: Upgrade your speed". It takes about 2 minutes and a reboot of the cable modem to get the increased speed to 2Mb. You do need to phone CS to get the 3Mb service.

[Stuart]

Originally Posted by Neilm

You don't need to phone CS- just take the link from NTLWorld's Homepage to "Your Account: Upgrade your speed". It takes about 2 minutes and a reboot of the cable modem to get the increased speed to 2Mb. You do need to phone CS to get the 3Mb service.

That is assuming you are getting access through a cable modem. If you use an STB (like me), you need to phone NTL.

[orangebird]

Originally Posted by thejoker37

It is obivously useless posting any information of this forum it appears some non intelligent assholes just love to rip it appart..........BTW it does not cost people a penny to be civil, if they do not have anything constructive to say then they should kindly keep their mouths shut. .......It is not BS as one poster put.. and I am not a troll, what ever that is and no I dont work for NTL...... .... I did contact NTL Customer Services today and the person at the other end of the telephone did upgrade the account to 2MB within 10 minutes and the NTL agent did also tell me the automatic upgrades for the whole service would take anythng up to 6 months, these are NTL's words not mine...

I was only relating the information .....

so dont shoot the messanger....OK

If the information you posted was any good, people wouldn't rip into it...

Please tell me, what has adsl go to do with cable?

[Neilm]

Originally Posted by scastle

That is assuming you are getting access through a cable modem. If you use an STB (like me), you need to phone NTL.

Sorry- forgot about STB's