ntl Confirms 10Mb Broadband Speed Increase

[jrhnewark]

Originally Posted by Safeman

where is the link please can you give me it where it say we are getting it @ the end of 2006 cheers

We're not getting it at the end of 2006 - 3Mbps users will get the upgrade at the end of 2005, 1Mbps and 2Mbps users will get the upgrades 'sometime' in 2006 - probably the first few months or so. (Can't give you a link as I haven't got one.. but it's just common knowledge.)

Actually, I sort of can - http://www.cableforum.co.uk/article/...ed-as-standard.

See "By the end of 2006, the roll out of this new product portfolio will be complete.". So that means all will be automatically upgraded to 10Mbps by the end of next year, not all will begin to be automatically be upgraded.

[RoNa7dO]

"By the end of this year they will have a connection of up to 10Mb, while their usage allowance will increase from 30GB to 75GB per month."
Does It take 1 year to complete the roll out ? ROFL

[orangebird]

Originally Posted by RoNa7dO

"By the end of this year they will have a connection of up to 10Mb, while their usage allowance will increase from 30GB to 75GB per month."
Does It take 1 year to complete the roll out ? ROFL

How long do you think it should take then? Have you upgraded a network the size of ntls for a project like this before?

[RoNa7dO]

i think it shud take abt 6 months.. well i think they shud hav announced abit later

[DieDieMyDarling]

They didn't really have a choice about when they announced it, either they announced early, or risked being overlooked and left behind. It's a lot easier to give excuses and lies as to why things are being rolled out late, than to win back your place in the market due to being left behind.

[handyman]

Originally Posted by Safeman

i have just rang NTHELL Broadband department and spoke to a guy about the 10MB. i asked him when is the 10MB going to be coming out and he said it will be the end of next year 2006 this is bull can anyone else ring and asked or do you think he dont know anythink i think that letter and leaflet i got might be true end of 2006 well am canceling tonight and going with ukonline 8mb £24:99 a month and they are doing 24Meg soon for £30 a month

bye, see ya. Enjoy your ukonline pay_for_8meg_get_5 sometimes_but_more_than likely_1mb then.

Originally Posted by jrhnewark

There's a lesson to be learnt here. Don't waste NTL's resources with questions we already know the answer to.

And anyway, it's not like they'd ever know what's going on.

Lets just remember that ntl's staff are bound by non disclosure agreements. Those that can be arsed can subscribe to various email newsletter internally and view the development of projects. Thereââ‚ƚ¬Ã¢â€žÂ¢s a change management email thatââ‚ ¬Ã¢â€žÂ¢s quite freely accessible that details all of the network changes in the coming months.



Thereââ‚ƚ¬Ã¢â€žÂ¢s only so much they can tell the public though and thatââ‚ ¬Ã¢â€žÂ¢s the issue the staff will be told 'tell them its by the end of next year' because its commercially sensitive information and till its ready to launch they don't want you to know the timescales and for good reason if you look at the last upgrade thread.



And what do you care anyway, your not an ntl account holder or even eligible to have a account so should not have spoke to customer service yet. Be a good lad and put your mum on

[jrhnewark]

Originally Posted by handyman

Lets just remember that ntl's staff are bound by non disclosure agreements.

Would somebody care to tell them not to tell porkies then, and just to say that they "don't know yet"? Giving people duff information doesn't help - giving people no information does no harm.

And what do you care anyway, your not an ntl account holder or even eligible to have a account so should not have spoke to customer service yet. Be a good lad and put your mum on

Eh? I don't think I know you, do I?!

[Neil]

Settle down please peeps.

Handyman-no need for that.

Originally Posted by jrhnewark

Would somebody care to tell them not to tell porkies then, and just to say that they "don't know yet"? Giving people duff information doesn't help - giving people no information does no harm.

Eh? I don't think I know you, do I?!

Don't tar us all with the same brush. . When you cannot get your own way resort to accusation and insults. just like this one

[Safeman]

calm down its only a topic some people need to get a life are we adults or kids on here ffs

[SOSAGES]

i know nearly 30 people on UK online services not one of them has an 8meg connection not one of them was connected ON time and not one of them is happy i know this i waited 3 months for them to connect me and then i gave in they are now paying for my ntl broadband for a few months to make up for being crap the 30 people are from all other the country but 4 of them in the reading area.

[Neil]

Originally Posted by Bill C

Don't tar us all with the same brush. . When you cannot get your own way resort to accusation and insults. just like this one

2 wrongs don't make a right though m8.

Peeps-please settle down, there's really no need for these insults.

[jrhnewark]

Originally Posted by Bill C

Don't tar us all with the same brush. . When you cannot get your own way resort to accusation and insults. just like this one

I didn't intend to insult anyone!

It seems to me, from reading this forum and others, that the majority of NTL CS reps tell porkies. I'm not saying they all do, I'm sure you don't, but some could do with being told not to.

Originally Posted by Neil

2 wrongs don't make a right though m8.

Peeps-please settle down, there's really no need for these insults.

Sorry i have removed the smilie

[Griffin]

Originally Posted by DieDieMyDarling

They didn't really have a choice about when they announced it, either they announced early, or risked being overlooked and left behind. It's a lot easier to give excuses and lies as to why things are being rolled out late, than to win back your place in the market due to being left behind.

I would have thought a company like NTL would have some idea as to the way the market was going with regards to speed increases etc, in advance of when they announce upgrades.

These speeds are better rolled out properly rather than rushed too, no good advertising a speed of 10mb or up to 10mb & people only being able to get 2 - 3mb with the occasional peak of 10mb.

Better to take a bit of time & get speeds of 8 mb with more regular peaks of 10mb