*ALL* Speed Upgrade Discussion In Here Please (Part 4)
08-04-2005, 08:29
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#1081
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Inactive
Join Date: Apr 2004
Location: Minas Tirith, Gondor
Age: 60
Posts: 3,458
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Re: Farnborough, Hampshire - had the upgrade yet?
I upgraded via the website on the first day. Took five mins to get the 2Mb upgrade.
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08-04-2005, 13:11
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#1082
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Inactive
Join Date: Dec 2003
Location: Manchester
Posts: 993
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Whaere's the SACM upgrade page gone?
It was working this morning and I intended to upgrade when I got home this evening 
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08-04-2005, 13:28
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#1083
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,686
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Re: Whaere's the SACM upgrade page gone?
__________________
 Baby, I was born this way.
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08-04-2005, 17:18
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#1084
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Inactive
Join Date: Nov 2003
Location: Warrington
Posts: 37
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
Why is it that after all these years STB users still have to battle with CS when SACMs are upgradeable on-line? 
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08-04-2005, 17:37
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#1085
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Inactive
Join Date: Jul 2003
Location: Bromley
Age: 48
Posts: 2,688
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
esp as i booked for an engineer to come today and replace my pace with a samsung and he didn't turn up 
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09-04-2005, 21:46
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#1086
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Inactive
Join Date: Apr 2004
Posts: 111
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
i phined up for my 3meg today, the guy on the toher end was nice enough and said it would take upto 48 hours for the Upgrade to go through.
is that normal? will i have to reboot the STB? (samsung).
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09-04-2005, 23:03
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#1087
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Inactive
Join Date: Jun 2003
Location: Nottingham
Age: 69
Posts: 1,382
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Originally Posted by MatTman
i phined up for my 3meg today, the guy on the toher end was nice enough and said it would take upto 48 hours for the Upgrade to go through.
is that normal? will i have to reboot the STB? (samsung).
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Priboblay coz those at toher end of the phine sumtimes git confuzzed
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13-04-2005, 01:40
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#1088
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Inactive
Join Date: Apr 2004
Posts: 111
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
well 3 days later, no upgrade..
should know better than to trust a welsh guy i guess.
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13-04-2005, 02:43
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#1089
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,686
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Originally Posted by KraGorn
Why is it that after all these years STB users still have to battle with CS when SACMs are upgradeable on-line? |
Maybe because STB's cannot be swapped by remote control ... 
__________________
Baby, I was born this way.
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13-04-2005, 07:14
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#1090
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Guest
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Originally Posted by Nikko
Priboblay coz those at toher end of the phine sumtimes git confuzzed
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I think you have had one too many to drink there mate 
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15-04-2005, 00:00
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#1091
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Inactive
Join Date: Apr 2004
Posts: 111
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Originally Posted by Paul M
Maybe because STB's cannot be swapped by remote control ... |
already on samsung STB and i made that Clear to the tech on the phone.
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15-04-2005, 00:19
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#1092
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Inactive
Join Date: Jun 2003
Location: Nottingham
Age: 69
Posts: 1,382
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Originally Posted by Electrolyte
I think you have had one too many to drink there mate |
You are welcome to think, but its probably best not to post afterwards.
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15-04-2005, 00:53
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#1093
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Guest
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Originally Posted by Nikko
You are welcome to think, but its probably best not to post afterwards.
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I've tried it both ways - I am not sure which works best
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16-04-2005, 21:05
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#1094
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Inactive
Join Date: Jan 2005
Services: VIP Package
Posts: 40
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
Their upgrade page appears to be down ..
Quote:
We are currently carrying out essential maintenance to our customer management and billing systems to improve our customer service.
As a result this service will be unavailable until further notice.
We apologise for any inconvenience caused.
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Should I phone for an upgrade?
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16-04-2005, 21:31
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#1095
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Originally Posted by Bytecon
Their upgrade page appears to be down ..
Should I phone for an upgrade?
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Their upgrade page is down because the database with the cable modem accounts is down at the moment... I am not sure when this will be resolved, but check the server status page (link at the bottom of the page) for details of when this problem is resolved. Retry the upgrade page then, and if it doesn't work then you can try calling customer service 
MB
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