[Merged] Manchester Proxies.

[Chrysalis]

grrrrrr

f***in ntl why dont they just turn these proxies off, no users like them and use traffic shaping instead if they that desperate for bandwidth.

Have either of you actually reported a fault to TS ?

[th'engineer]

Originally Posted by Foo Fighter

Couldn't get to microsoft.com earlier, guessing its ntls proxies rather then ms falling over

Turn them off they are crap!

I know that our friends at NTL are looking at this, for some reason they appear to have problems with proxies in the North West.

If you are having problems you also need to let NTL know by phoning Customer Services and telling them the problems.

You need to do this! Anyone in the North West that has problems with proxies get on that phone.

NTL can not do anything if they do not know about the problem remember this site is independant and not owned by NTL

[threadbare]

Originally Posted by Chrysalis

grrrrrr

f***in ntl why dont they just turn these proxies off, no users like them and use traffic shaping instead if they that desperate for bandwidth.

because it saves them money!

[th'engineer]

Originally Posted by threadbare

because it saves them money!

and it allegedly improves the users experience

[Chrysalis]

traffic shaping achieves the same thing as far as I am aware it should be no more expensive then using these proxies.

Pem well I have rang them up and reported that I want my proxy disabled as it is wrecking my internet experience, but they only said they will pass it on and thats all I got so far.

[threadbare]

Originally Posted by Chrysalis

traffic shaping achieves the same thing as far as I am aware it should be no more expensive then using these proxies.

Pem well I have rang them up and reported that I want my proxy disabled as it is wrecking my internet experience, but they only said they will pass it on and thats all I got so far.

traffic shaping queues traffic intelligently. this will not save external bandwidth which is the whole point of the proxies. internal (core) bandwith is plentiful - hence using proxies

[threadbare]

Originally Posted by Chrysalis

traffic shaping achieves the same thing as far as I am aware it should be no more expensive then using these proxies.

Pem well I have rang them up and reported that I want my proxy disabled as it is wrecking my internet experience, but they only said they will pass it on and thats all I got so far.

that aint gonna happen unless they get loads of ppl calling up about browsing speeds

[Chrysalis]

Originally Posted by threadbare

traffic shaping queues traffic intelligently. this will not save external bandwidth which is the whole point of the proxies. internal (core) bandwith is plentiful - hence using proxies

Isn't the idea tho when you maxing out your bandwidth is just to ensure the right things still have good performance, sounds like ntl are deliberatly not utilising all of their external bandwidth, which is different to what I would want them to do to solve the problem, fact is proxies reduce performance and cause problems on frequently updated sites, it can also cause problems where ip addresses are used to allow/dissallow access, ntl shouldnt be forcing these on users without their permission.

[DVS]

Originally Posted by BBKing

Bill C is often rung up by th'eng and has bent over backwards to help (he's a *very* conscientious chap) even when there turns out not to have been a serious problem. Thus you can see why he would see eng's comments as being a slap in the face, and I can understand his attitude.

I'll agree with the above statement about Bill C. He was a great help to myself when I was having problems on .com. Be a shame to see him leave

[th'engineer]

Originally Posted by DVS

I'll agree with the above statement about Bill C. He was a great help to myself when I was having problems on .com. Be a shame to see him leave

Its ok bill is still with us we have burried the hatchet ouch

Originally Posted by th'engineer

Its ok bill is still with us we have burried the hatchet ouch

Did not feel a thing :pp

[threadbare]

Originally Posted by Chrysalis

Isn't the idea tho when you maxing out your bandwidth is just to ensure the right things still have good performance, sounds like ntl are deliberatly not utilising all of their external bandwidth, which is different to what I would want them to do to solve the problem, fact is proxies reduce performance and cause problems on frequently updated sites, it can also cause problems where ip addresses are used to allow/dissallow access, ntl shouldnt be forcing these on users without their permission.

thats the point - the bandwidth is not the issue. the problem is usually with load balancing of proxy servers (along with other things), which is not helped by ppl specifying an explicit proxy and WCCP routers which determine which proxies cache which page etc.

"they dont utilise their external bandwidth" beacuse the more we use the external bandwidth the more it costs them! if you want all the proxies turned off then you may find BB prices will go up or a pay per bandwidth billing is introduced, (maybe not a bad idea for those who want proxy-less web browsing)

its not a case of ntl forcing this on users without their permission - they are the ISP and they have always used proxies. if they are turned off then that is a maintainence issue. frankly ntl can and will force users to use proxies as long as it is a cost effective option for them. in other word they will do as they please.

[Chrysalis]

what? so my proxies were turned of for more than half a year because of maintenance?

I find that very hard to believe I think its more likely someone in upper management made a decision and they were turned on, higher costs if turned off?

so 34.99 1 mbit/1 gig a day traffic/proxy on-ntl

What proxies are you using ? - I thought Leicester NTL customers routed via Nottingham, and they have always been operational on the Nottingham core.