TiVo Anyone received a offer from Virgin regarding the 500gb box - Page 7

devilincarnate · 17-05-2011, 19:18

Quote:

Originally Posted by passingbat

Not against people getting better deals; it's the use of threats to get them that annoys me.

Very true if you want to leave then leave. I think that they should do the same as Orange and offer customers 10% If they decided to stay with them and then everybody would know what to expect. IMHO

thunderlips · 17-05-2011, 21:26

iam not having a go at VM but all i hear is Tivo hd or 3d ! what a bout people who have VM and cant afford Tivo or 3d , who just have the normal Tv service just seems to me getting left out a little !

muppetman11 · 17-05-2011, 21:28

Quote:

Originally Posted by Masque

They should just call peoples bluff and let them leave.

Regardless of cost TiVo will still require a manned install as the is no way around it.

Rupert would love your way of thinking

10.1 million would soon increase .

pythagoras · 17-05-2011, 21:35

Quote:

Originally Posted by thunderlips

iam not having a go at VM but all i hear is Tivo hd or 3d ! what a bout people who have VM and cant afford Tivo or 3d , who just have the normal Tv service just seems to me getting left out a little !

I dont really understand, how are they left out?

Regards

John.

thunderlips · 17-05-2011, 21:40

everthing is Tivo or 3d, its just that a lot of people cant afford this due to current climate, so think it would be nice if VM just pushed something towards other VM customers ( dont know what tho lol )

Peter_ · 18-05-2011, 04:47

Quote:

Originally Posted by muppetman11

Rupert would love your way of thinking

10.1 million would soon increase .

I believe that if you threaten to leave then they should let you as the subscribers should not have to pay for your greed, if you want the same services as another customer then you should pay to receive them, no Ifs and no Buts.

denphone · 18-05-2011, 05:01

Quote:

Originally Posted by passingbat

Not against people getting better deals; it's the use of threats to get them that annoys me.

What else have they got at their disposal, in order to get a better deal whether it be Gas , Electricity, or Tv you have got to tell the company some hard facts about pricing and if they are not prepared to budge then you leave but on a personal level l will not be leaving Virgin in which l have been with for 12 years even though l am a bit unhappy with certain things.

mightymagpie99 · 18-05-2011, 05:14

Quote:

Originally Posted by Masque

I believe that if you threaten to leave then they should let you as the subscribers should not have to pay for your greed, if you want the same services as another customer then you should pay to receive them, no Ifs and no Buts.

That's a rather simplistic viewpoint & I think it is rather insulting to accuse anyone of being greedy if they decide to attempt to negotiate a better deal especially as the Virgin Media web site actually encourages existing customers to do so ! I can't understand why anyone would not look to drive down costs in the current financial climate.

denphone · 18-05-2011, 05:18

Quote:

Originally Posted by mightymagpie99

That's a rather simplistic viewpoint & I think it is rather insulting to accuse anyone of being greedy if they decide to attempt to negotiate a better deal especially as the Virgin Media web site actually encourages existing customers to do so ! I can't understand why anyone would not look to drive down costs in the current financial climate.

And l agree with you in this current severe financial climate some customers have no choice.

mightymagpie99 · 18-05-2011, 05:21

Thanks - I think that we are of like minds.

Peter_ · 18-05-2011, 05:59

Sorry if you cannot afford it do not buy it and if you say well I will leave then your bluff should be called as other customers should not have to subsidise you.

denphone · 18-05-2011, 06:34

l think your view on this is very simplistic and very narrow and l disagree totally with you but then again we never agree much anyway as you always seem to have your bias hat on.

BenJSmyth · 18-05-2011, 06:52

Quote:

Originally Posted by Masque

Sorry if you cannot afford it do not buy it and if you say well I will leave then your bluff should be called as other customers should not have to subsidise you.

Everyone always goes for a better deal. I for one will try and haggle for things. Be it a house, a car, or a better deal with a provider. Thankfully we live in a society of competition which allows us to do this and this should be the way it is.

My folks live in France. They have a choice of France Telecom for internet/phone or Orange (owned by France Telecom). They pay around Â£50 a month for a 5mb internet connection and landline service. Because of the lack of competition the prices remain high and if they receive poor service they never get a quick response for a fix.

Thankfully, we have many providers who frequently compete to keep new customers and pull new customers away from other providers. It is a customers right to try and do better on price to keep a competitive market going. If a customer wants to haggle for a better deal then they should do, although being realistic with it is always a good idea!

denphone · 18-05-2011, 07:07

Quote:

Originally Posted by BenJSmyth

Everyone always goes for a better deal. I for one will try and haggle for things. Be it a house, a car, or a better deal with a provider. Thankfully we live in a society of competition which allows us to do this and this should be the way it is.

My folks live in France. They have a choice of France Telecom for internet/phone or Orange (owned by France Telecom). They pay around Â£50 a month for a 5mb internet connection and landline service. Because of the lack of competition the prices remain high and if they receive poor service they never get a quick response for a fix.

Thankfully, we have many providers who frequently compete to keep new customers and pull new customers away from other providers. It is a customers right to try and do better on price to keep a competitive market going. If a customer wants to haggle for a better deal then they should do, although being realistic with it is always a good idea!

it seems Masque is outnumbered on this issue.

Perfect Choice · 18-05-2011, 07:55

Don't agree, agree with Masque on this issue. If a customer wants to try and get VM to drop an install charge them fine they can ask, equally VM can go and tell the customer to sod off and pay like everybody else is and I support that approach! I'm not subsidising other customers, the offer is available to all or none IMHO and if you wanted free install, should have ordered the 1TB version before the end of April.

If a customer could buy Tivo elsewhere then fine that is genuine competition, wouldn't have an issue then if Sky took on Tivo say (never I know but just an example) and a customer can get best value across competitors. Can follow this logic for BB so not saying for all products, but if somebody wants Tivo, then VMs offer of Â£49 plus Â£40 install is a good deal or negotiate a V+ without install if you want.