Be aware of ebuyer.com - Page 7

MadGamer · 22-03-2010, 16:19

The powerline adapters I ordered from then along with 10ft of ethernet cable turned up without any problems

Kymmy · 10-12-2010, 09:13

First issue I've ever had with ebuyer products..

Ordered a couple of Dimms, both came within 3 days but the system was unstable with both of them in dual channel mode. Dropped it down to single channel with a single dimm for test.. One passed Memtest OK, the other had loads of errors..

RMA request went in online last night, had to call tech support this morning to get the RMA validated, was in the phone queue for 30 seconds, the tech engineer was polite, listened exactly to what I said and agreed with the request instantly. Email with RMA number and details was through within 2 minutes and hopefully it should be replaced within 3-5 days..

Now that's a whole lot better than some companies I could mention!!!

10-12-2010, 15:55

Quote:

Originally Posted by Kymmy

First issue I've ever had with ebuyer products..

Ordered a couple of Dimms, both came within 3 days but the system was unstable with both of them in dual channel mode. Dropped it down to single channel with a single dimm for test.. One passed Memtest OK, the other had loads of errors..

RMA request went in online last night, had to call tech support this morning to get the RMA validated, was in the phone queue for 30 seconds, the tech engineer was polite, listed exactly to what I said and agreed wiht the request instantly. Email with RMA number and details was through within 2 minutes and hopefully it should be replaced within 3-5 days..

Now that's a whole lot better than some companies I could mention!!!

You were on hold for 30 seconds? That's terrible. They should be shot at dawn. Was it an Indian call centre? (I'm sure Gary will be along shortly to tell us) and you should write to the Daily Mail - but I doubt they would publish good news.

Kymmy · 21-12-2010, 14:38

Never mind ebuyer it's taken from the 10th when I posted the item until today for Royal mail to deliver the dimm from here to eBuyer.. and that was First Class recorded

At least the DIMM is for the CAD PC so not really gonna be used until new year

21-12-2010, 17:23

Royal Snail suck.

deadite66 · 21-12-2010, 17:35

ordered from ebuyer today and its being delivered by parcel farce, we shall see

nffc · 21-12-2010, 17:49

Even my last one the other week was delayed two days (though it actually came on a Sunday), when Citylink really had no excuse since there was no snow here (UPS had got up in ice a few days before) or in Sheffield where Ebuyer ship from.