[Merged]Freeview aerial installation

Originally Posted by dragon

I see from a later post you seem to have it sorted anyway but I thought i'd still mention this incase it helps in the future.

If the satellite dish is already there and working then in theory you could just either buy an Ex Sky box off ebay and use a FreeSatallite from sky card (Decrypts certian channels) or buy a freesat box and connect it to the satellite output.

I'm pretty sure the Freesat boxes pickup their signal from the same constellation as SKY and can be used with a dish originally installed for sky.

Constellation isn't quite the right description! The Sky and Freesat packages are spread across the Astra 2 group of satellites and Eurobird 1. The Astra 2 satellites are in orbital positions known as 28.2E. Eurobird at 28.5E. Close enough for a minidish to pick up.

However, I think the original poster is looking at Freeview - Terrestrial Television.

[dragon]

Originally Posted by Losttheplot

Constellation isn't quite the right description! The Sky and Freesat packages are spread across the Astra 2 group of satellites and Eurobird 1. The Astra 2 satellites are in orbital positions known as 28.2E. Eurobird at 28.5E. Close enough for a minidish to pick up.

However, I think the original poster is looking at Freeview - Terrestrial Television.

they were but they also said that the Management company mentioned the sky availablity.

So its a cluster of sattelites?

[usher]

Just fitted a £17 freeview box for my 88 year old father, he's only been getting 4 channels for donkeys years via Bromsgrove transmitter ( no ch5 ) connected it up & it loaded 50+ channels all at full signal strength from Sutton Coldfield transmitter with the loft aerial we fitted in 1962!! can't drag him away from the TV now,lol

[yarrum]

I have just had ealings with action aerials I booked them Monday for soemone to come and move my wiring they confirmed sunday night they would be here in the morningas I am having an extension built. No one turned up i had to ring them to find out what was happening they just said an engineer had let them down they said they would come tuesday they did not turn up no phone cal so we rang again they said they could not come when i rang to see what was going on all I got was lets move on no apology nothing I have cancelled tomorrows appointment

[Welshchris]

book another company

[KenG]

Originally Posted by yarrum

I have just had ealings with action aerials I booked them Monday for soemone to come and move my wiring they confirmed sunday night they would be here in the morningas I am having an extension built. No one turned up i had to ring them to find out what was happening they just said an engineer had let them down they said they would come tuesday they did not turn up no phone cal so we rang again they said they could not come when i rang to see what was going on all I got was lets move on no apology nothing I have cancelled tomorrows appointment

---------- Post added at 18:01 ---------- Previous post was at 17:55 ----------

Today is 13th December 2011 and I had an aerial moved from one side of the house to the
other on 1 SEPT 2011. I have since asked them to come back and rectify receiving channels as reception is v.poor. I first asked 21 Nov 2011 and have been given FOUR dates the Fitter will attend. ALL calls were cancelled on the day1!! I've told them that I am going to employ a local fitter and send them the Invoice. They do not have the courtesy to reply. I am going to report them to the Trading Standards of my local Council. They have picked on the wrong person to ignore. Years on and they are still conning people ie they have taken my money but have not carried out the necessary work.

[nodrogd]

It's the age old problem with installers. Action along with many of the bigger installers, franchise out their work to local engineers. The ad's you see may look local, but it's worth a bit of searching to see whether the company is really local. I actually used one of these companies a while ago following several recommendations & they done a superb job. Yet I've seen on several forums from people in other areas that have had problems with this same company.

At least with this company, you called the local engineer direct and arranged a 4 hour timeslot for a visit. Action, on the other hand, have been using a central booking system for several years.

The best bet is go on a recommendation. Failing that, go for a CAI plus company that uses benchmarked equipment, offers a guarantee of at least 12 months, and is prepared to quote for the work without obligation. Get them in, is the van in good order? Is it tidy? Do they use the correct methods for securing the ladders? Go up and do a signal test with a meter & not just a fleeting glance at the roof & "oh you'll need a ##**!!! up here mate, or you will have trouble". Yes, most of these guys are rough & ready outdoor types, but ones that do the job well are invaluable.

[jwilso]

Dreadful - don't go near them.

They promised to send someone round today - nothing.
Rang them 4 times and was assured the installer was on their way.
Nothing. Rang a fifth time, was put on hold for a minute and then told "Sorry, we ran out of time." Didn't bother to ring me.
They wasted my day.

Don't go near them. They are either dishonest or stupid - either way. They certainly lack any observable sense of being able to deliver a service or on anything they promise

[knigtsoftheroud]

I found action aerials website online. They stated on there web site that they charge 59.99 to fit a digital aerial. There web site claims there are no hidden costs, so i phoned up and booked appointment for someone to come and fit it. I asked the woman on the phone is the cost going to be £59.99 she replied yes so i booked it. When the aerial engineer came out the first thing he said without even looking at my roof and the place were the aerial was going to go is "it will cost you £105 pounds" he then went on to explain i needed a bigger aerial and bracket because i lived on a hill. I said i thought you was meant to get better signal on a hill. He then hummed and rrrr and said that a 2ft tree in my garden will course me interverance, bear in mind this 2ft tree in 28ft below my roof and were the aerial would be fitted. I then said your website said £59.99 he said that i didnt read the small print so i went online and showed him his advertisment there was no small print. And in big writing on action aerials website it said no hidden costs. He said they had not changed the website costs which is bull. Action aerial are BAR HUMBUGS they were willing to rip of a single mother the week before xmas. PLEASE STAY AWAY FROM ACTION AERIALS THEY ARE LIARS