Happy Virgin Media day to you all - Page 7

Zee · 08-02-2007, 08:48

Quote:

Originally Posted by ultimate

From experience from the website on my Virgin phone, their website isn't all that promising. Now this, tried a few things and ALREADY their mail forwarding page is not working. Are we to expect more of these?

As i said, give them a chance to sort everything, it isn't going to be down forever, fine they should have made everything perfect at launch day, but it isn't, let them fix it

---------- Post added at 08:48 ---------- Previous post was at 08:35 ----------

Sales website: www.virginbroadband.com
Portal: www.virginmedia.com

scrotnig · 08-02-2007, 09:06

Didn't like the asound of this:

Quote:

All your emails are ready and waiting for you to open. You can pick them up anytime from our new Virgin Media site. And for now your email address will stay the same.

For now? I thought they'd said it wouldn't change if you didn't want it to?

They need to NOT change existing email addresses. My experience with other companies is that forcing an email change on people can be the final push that makes them change supplier, as it's often having to change addresses that puts people off.

Halcyon · 08-02-2007, 10:54

Quote:

Originally Posted by v0id

Does anyone else think that the Virgin Media logo looks like a giant Pringle? :/

Yes, I thought that too LOL.

Woo hoooo, It is finally here. Not a bad homepage really.

If you are an NTL customor and you logged on this morning did you all get your free Virgin balloon flight to Australia and signed picture of Richard Branson ?
No ?
Oh what a shame lol.......would have been nice to get a freebie to welcome us

freakgirl · 08-02-2007, 11:01

My tv looks the same as yesterday, nothings changed atall

volpes · 08-02-2007, 11:41

This was an ideal opportunity for ntl/telewest/virgin to compete with sky and carphone/talktalk.

So what do they do? They keep their pricing the same as before.

All they really needed to do was create a package like carphone/talktalk ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£20/month for phoneline, unlimited uk calls & broadband and everyone would be happy.

I admit their 2mb broadband is probably better than carphone/talktalk 8mb broadband
BUT
Their TV basic package is not much better than Freeview as far as I can see.
There are plenty of cheap mobile phone alternatives.

So what are they offering new customers?

AND

What are they offering existing customers?

wwe · 08-02-2007, 11:44

hi all i got telewest and i am in blackpool it still the same as it was just got 2 channels for virgin media previews

v0id · 08-02-2007, 11:47

Quote:

Originally Posted by Halcyon

Woo hoooo, It is finally here. Not a bad homepage really.

eh? it's exactly the same, all be it with a new logo and a few colours changed :/

Quote:

Originally Posted by freakgirl

My tv looks the same as yesterday, nothings changed atall

Same here. No fancy new EPG, just that annoying bloke and the family on Channel 890 being replaced with 2 annoying guys on Channel 999

m.massey · 08-02-2007, 11:51

some here in birmingham

wwe · 08-02-2007, 11:53

on telewest tv are they not change the menu giving us a new layout couse i just got the 2 virgin media previews channels so what have they done new

etccarmageddon · 08-02-2007, 11:58

A very disappointing web site. The upload speeds are listed incorrectly - shabby.

http://allyours.virginmedia.com/webs...ervice.do?id=2

And this error is just criminally pathetic:-

http://allyours.virginmedia.com/html...customers.html

Quote:

Where do you live?
Depending on where you live, there are two ways to get Virgin Phone

By fibre optic cable (on cable)
Or down your phoneline (non-cable)

NOTHING HAS CHANGED EXCEPT THE NAME - IT'S JUST A REBRANDING.

dcclanuk · 08-02-2007, 12:03

Quote:

Originally Posted by volpes

This was an ideal opportunity for ntl/telewest/virgin to compete with sky and carphone/talktalk.

So what do they do? They keep their pricing the same as before.

All they really needed to do was create a package like carphone/talktalk ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£20/month for phoneline, unlimited uk calls & broadband and everyone would be happy.

I admit their 2mb broadband is probably better than carphone/talktalk 8mb broadband
BUT
Their TV basic package is not much better than Freeview as far as I can see.
There are plenty of cheap mobile phone alternatives.

So what are they offering new customers?

AND

What are they offering existing customers?

They have done:

http://www.cableforum.co.uk/board/sh...&postcount=513

However, its a retentions offer and not a advertised offer

---------- Post added at 12:03 ---------- Previous post was at 12:02 ----------

Quote:

Originally Posted by etccarmageddon

NOTHING HAS CHANGED EXCEPT THE NAME - IT'S JUST A REBRANDING.

true

no press conference yet either?

I guess Mr B couldnt make it due to the snow

wwe · 08-02-2007, 12:08

hi all i got telewest and i am in blackpool it still the same as it was just got 2 channels for virgin media previews

whats new on it all i see is 2 new virgin channels it still ays telewest when i go to the menu that's not new

etccarmageddon · 08-02-2007, 12:10

they should have got Del Amitri in to launch it with 'nothing ever happens' - I recon that's an apt song.

wwe · 08-02-2007, 12:12

i thought they would i give us a new layout but no still the same i press menu northing change so when is the menu sposed to change 2 virgin media

Downloads · 08-02-2007, 12:14

Quote:

Originally Posted by etccarmageddon

they should have got Del Amitri in to launch it with 'nothing ever happens' - I recon that's an apt song.

I'm incredibly happy thanks, a few free extras on my package not paying any extra, and the V+ Box which is released in my area today, which my wife is going to fall in love with me again for! I don't watch telly, but she's an addict.