Newer STB's - Page 7

bob_builder · 16-12-2004, 08:06

Quote:

Originally Posted by Robert Atkins

If they are better than my brand new Samsung, then I will want them. Why pay the same for an inferior product? And I do not have to lie to NTL, I will ask my parents to disconect the service and we will only go back only if NTL give us one of the new toys. Simple and straightforward blackmail.

Well that makes is all right then!

Quote:

Originally Posted by Robert Atkins

The same happened with the remote control, I told NTL give me one with volume control or disconnect the service. The new remote arrived next day with a plastic bag to send the old one back. Simple blackmail.

Are you sure your parents were not charged for a new remote (once NTL received your old one and found it was not broken)?

Quote:

Originally Posted by Robert Atkins

I do not have shares in NTL, they have a problem and they have to sort it out. To me, it's a simple financial transaction.

NTL cannot give better toys to the new customers and the old ones are stuck with ancient gadgets, while both pay the same.

Yes but NTL cannot give the latest "toys" to everybody or we all would have to pay a lot more to subscribe.

Robert Atkins · 16-12-2004, 08:41

Quote:

Originally Posted by bob_builder

Are you sure your parents were not charged for a new remote (once NTL received your old one and found it was not broken)?

Yes, we got it replaced for free. We told them that nothing was wrong with the remote, we want a new one that controls the volume. No reason to lie. They said no to the remote initially, but they changed their mind when my dad asked for the disconnections department.

My dad has been a customer for years, are we going to get stuck with a 5 year old remote, when everybody else pays the same with us but they have new remores with extra features?

ian@huth · 16-12-2004, 11:59

Quote:

Originally Posted by Robert Atkins

If they are better than my brand new Samsung, then I will want them. Why pay the same for an inferior product? And I do not have to lie to NTL, I will ask my parents to disconect the service and we will only go back only if NTL give us one of the new toys. Simple and straightforward blackmail.

The same happened with the remote control, I told NTL give me one with volume control or disconnect the service. The new remote arrived next day with a plastic bag to send the old one back. Simple blackmail.

I do not have shares in NTL, they have a problem and they have to sort it out. To me, it's a simple financial transaction.

NTL cannot give better toys to the new customers and the old ones are stuck with ancient gadgets, while both pay the same.

I am off to find out what a PVR STB is...

A PVR STB is a Set Top Box that is also a Personal Video Recorder similar to what Sky have with the Sky+ box.

I am wondering why you chose to give me a red rep for post #85 as you didn't leave a comment. What do you find wrong with that post?

Thinking about it though, your mention of toys explains a lot.

th'engineer · 16-12-2004, 12:33

Quote:

Originally Posted by seaneeboy

But to replace all the pace boxes (which in the vast majority of cases work absolutely fine) would cost an unneccesary fortune!

Just because the best is available doesn't always mean it should be implemented across the board... especially when the kind of costs we're talking about would become an issue.

You do not need to replace all the Pace boxes as everyone has not got similar problems if you have TV only in a good signal area with low variance a pace is ideal .
If you have BB in an area of low signal variance a pace is adequate for lower speeds.
I think you must have mis quoted me as it was never implied in the original post that all pace boxes should be replaced.

**Mick** · 16-12-2004, 16:09

Can we please try to avoid talking of reps and ex-members of the forum please. Please remember that off-topic posts are subject to removal. Thanks.

digitalvictor · 16-12-2004, 17:03

Quote:

Originally Posted by th'engineer

You do not need to replace all the Pace boxes as everyone has not got similar problems if you have TV only in a good signal area with low variance a pace is ideal .
If you have BB in an area of low signal variance a pace is adequate for lower speeds.
I think you must have mis quoted me as it was never implied in the original post that all pace boxes should be replaced.

This thread now seems to be going nowhere. I won the argument both on this thread and on another recent thread with support from members who do not wish to post for the very real fear of neg retaliation. (see Moderators comment above)

On every other forum concerned with the Cable industry my viewpoint is echoed over and over again. NTL must do better and supply equipment which actually works.

Perhaps its time to lock this thread to protect those who share my views.

seaneeboy · 16-12-2004, 17:05

Quote:

Originally Posted by Robert Atkins

NTL cannot give better toys to the new customers and the old ones are stuck with ancient gadgets, while both pay the same.

But PACE boxes aren't ancient gadgets, they work perfectly well...

and when it comes down to it there isn't a helluvalot of difference between samsung and pace boxes - I'm starting to worry about why people are so adament that a change of box to a samsung one (which i'm sure are good) will change their life so radically - they both run the same software you know...

Am I missing something?

I fully expect a lot of "My pace was rubbish but the samsung works" posts, but you gotta remember there's more than one on the network...

Oh and...

Quote:

Originally Posted by digitalvictor

Perhaps its time to lock this thread to protect those who share my views.

Oh please

Derek · 16-12-2004, 17:18

Quote:

Originally Posted by digitalvictor

I won the argument both on this thread

OK I think there is something wrong with board and I'm missing a good few hundred posts in this thread. From where I'm sitting virtually everyone has shot you down in flames.

The pace boxes work perfectly well. I've got two at home and see about 10-15 of them in the office along with a Samsung. They occasionally have issues, nothing major.
Also I see several Sky boxes on a fairly regular basis. Guess what? They sometimes have problems as well!

Graham F · 16-12-2004, 17:19

Quote:

Originally Posted by digitalvictor

This thread now seems to be going nowhere. I won the argument both on this thread and on another recent thread with support from members who do not wish to post for the very real fear of neg retaliation. (see Moderators comment above)

On every other forum concerned with the Cable industry my viewpoint is echoed over and over again. NTL must do better and supply equipment which actually works.

Perhaps its time to lock this thread to protect those who share my views.

so when the only person you named as argeeing with you, says he didn't say that, you want to close the thread down!!

i agree with what th'eng says, some people are very happy with there pace boxes and do work very well indeed. you cannot make such sweeping statements.

Its not abt winning arguements, if you think it is i think you have missed the point of this forum

dilli-theclaw · 16-12-2004, 17:21

Quote:

Originally Posted by digitalvictor

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Yeah right.... So, as I was saying...

I have been wondering if I should phone ntl or not to complain about my box going wrong nearly every day.

I don't really care if it's silver or black, just that I can use it.

The trouble I've got is that it only fails intermittently at some point during the day and I couldn't MAKE It fail on demand.

I don't want to lie to ntl - so am I likely to be charged for the call out if they turn up and there's nothing wrong with it (At that point)?

Robert Atkins · 16-12-2004, 17:37

Quote:

Originally Posted by dilligaf1701

Yeah right.... So, as I was saying...

I have been wondering if I should phone ntl or not to complain about my box going wrong nearly every day.

I don't really care if it's silver or black, just that I can use it.

The trouble I've got is that it only fails intermittently at some point during the day and I couldn't MAKE It fail on demand.

I don't want to lie to ntl - so am I likely to be charged for the call out if they turn up and there's nothing wrong with it (At that point)?

My PACE STB had intermitten problems, the engineer arrived next day fixed the problem although I could not reproduce the problem. As a bonus he gave me a Samsung box. To be honest I cannot tell any difference in performance terms, but its refreshing to have something new

Derek · 16-12-2004, 17:40

Quote:

Originally Posted by Robert Atkins

To be honest I cannot tell any difference in performance terms, but its refreshing to have something new

So after all that you are saying performance wise it's the same as the Pace?

Robert Atkins · 16-12-2004, 17:56

Quote:

Originally Posted by dezzo

So after all that you are saying performance wise it's the same as the Pace?

Yes, I do not notice much difference. They say is faster but I do not really see it. But the fault is gone for good I had no more black frozen screens

digitalvictor · 16-12-2004, 18:20

Quote:

Originally Posted by Scooby

so when the only person you named as argeeing with you, says he didn't say that, you want to close the thread down!!

i agree with what th'eng says, some people are very happy with there pace boxes and do work very well indeed. you cannot make such sweeping statements.

Its not abt winning arguements, if you think it is i think you have missed the point of this forum

The challenge is still for anyone including "th'engineer" to say that the Pace STB is as good as the Samsung STB.. the only proviso for the sake of fairness is you do not know the customers particular circumstances.

But as I've already said the argument is won...everyone deserves the latest Samsung STB or whatever replaces it and is better.

The only loser is the contributor who got bombed with negs and the Moderator had to remove the posts!!

Derek · 16-12-2004, 18:36

Fine I'll say it. In 99.9% of cases the Pace STB works just as well as the Samsung one.

Do you work for Ntl DigitalVictor. Do you have in depth knowledge of the inside workings of both boxes? No you don't. Other people on this board do and work with them day in/day out and don't have a problem with them. The Pace boxes are perfectly fit for the purpose they are designed for.