14-11-2012, 19:27
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#1021
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Inactive
Join Date: Aug 2005
Location: Norwich
Posts: 323
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Re: TV price rises
Thanks Ben, that sounds like an excuse to raise the price! I best give them a ring.
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14-11-2012, 20:26
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#1022
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cf.mega poster
Join Date: Jan 2008
Posts: 10,945
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Re: TV price rises
Quote:
Originally Posted by BenMcr
That's cos they won't have emailed or written to everyone at the same time
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This is done to spread out the extra calls that such correspondence generates to the call centres.
Quote:
Originally Posted by alwaysabear
I have not seen an email yet , but I am seriously considering binning pay TV, I will asses further when I find out how much more VM want a month. Three rises in 10 months is a joke and still no new Hd channels. Whist Tv anywhere is a nice add on it is not a necessity.
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Same here.
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14-11-2012, 20:34
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#1023
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cf.addict
Join Date: Apr 2004
Location: Oldham - Gtr. Manchester
Posts: 290
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Re: TV price rises
They increased Sky Sports package by £3.25 in August. I didn't expect more price rises to be on the way so soon  It's still just about okay at the moment but if it carries with this kind of frequency I may have to kiss the premium package goodbybe - or maybe only have it 6 months out of 12.
My TV package is M+ I don't get all the 24 HD channels do I?
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14-11-2012, 20:49
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#1024
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cf.mega poster
Join Date: Sep 2011
Location: North-West Kent
Services: VIP
Posts: 2,887
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Re: TV price rises
Quote:
Originally Posted by BenMcr
You can cancel any service affected by the price change, but not the ones that aren't. So if the TV goes up but the phone line doesn't, you can only cancel the TV
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Quote:
Originally Posted by BenMcr
There isn't one, because as the services are now a bundle price, the price change notification is about the bundle cost change.
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So has the position changed since the last price rise?
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14-11-2012, 20:53
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#1025
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Permanently Banned
Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: TV price rises
Quote:
Originally Posted by Arthurgray50@blu
I don't like to say this but Sky will win hands down, and its not a question of paying high prices with Sky, With them you do not need to worry about channels.
They are introducing channels and new technology all the time, whereas VM are in a time warp and its customers are suffering because of it..... [SNIP].
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Rupert? Is that you? 
---------- Post added at 19:52 ---------- Previous post was at 19:49 ----------
Quote:
Originally Posted by Arthurgray50@blu
...VM are putting up the price again, are they getting anything new, and you cannot class +1 channels as new, the answer is no.
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You know this for a fact, Arthur? You know this to be true for the forseeable future? No new channels at all in the next, say, year?
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This is not me having a rant, but this pure logic.
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Yeah, okay 
---------- Post added at 19:53 ---------- Previous post was at 19:52 ----------
Quote:
Originally Posted by passingbat
I'm in no way defending the price increases, but if we are comparing services and the cost of them, then we should try to stick to what is real.
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Well there goes most of Arthur's posts then
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14-11-2012, 20:55
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#1026
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Inactive
Join Date: Mar 2010
Posts: 12,313
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Re: TV price rises
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14-11-2012, 20:56
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#1027
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,696
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Re: TV price rises
Quote:
Originally Posted by muppetman11
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Maybe his eyebrows need trimming. 
__________________
“The only lesson you can learn from history is that it repeats itself”
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14-11-2012, 20:59
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#1028
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Permanently Banned
Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: TV price rises
Quote:
Originally Posted by Arthurgray50@blu
The technology that Sky have is by far ahead of VM, you cannot compare the TiVo box superior to the Sky boxes...
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Well you can if you want do be factually accurate
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I have had so much trouble with TiVo compared with Sky
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Never has Sky but I've also never had minutes bother with my Tivo either. And I suspect most other people are the same.
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With Sky they sort it over the phone - how simple is that.
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Wow! Sky can repair their boxes over the phone? Really? Bad luck if you're one of their engineers then. Guess you'd be looking for a new job now?
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To me if you need an engineer call out for VM problems, then there technology isn't that good is it.
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Right. Because only VM technology ever goes wrong?
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The last time l had a Sky engineer was two years ago. the last time l had a VM engineer well last month it was THRE times and they still couldn't solve.
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And the last time I had a VM engineer out was when I had the install done 2007!
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14-11-2012, 21:27
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#1029
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cf.mega poster
Join Date: Jun 2009
Location: Hell
Age: 50
Posts: 5,956
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Re: TV price rises
Quote:
Originally Posted by carlwaring
And the last time I had a VM engineer out was when I had the install done 2007!
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Is that how long VM have had Tivo out   
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14-11-2012, 21:34
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#1030
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cf.mega poster
Join Date: Jan 2008
Posts: 10,945
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Re: TV price rises
I feared price rises happening and things may get worse.
I have already made these points elsewhere, but feel that they are relevant to this thread too.
The Communication Workers Union (CWU) are trying to sue VM to obtain a significant amount of extra money for some former VM staff who were made redundant. All staff have received their redundancy payments and, following help from VM, all staff who wanted alternative employment secured new positions relatively quickly.
My point to them was that, if the CWU win the case, there simply isn't a pot of spare money for these extra payments. Virgin Media is heavily in debt and services would be affected and/or prices would increase with subscribers seeing nothing for it. This would see disgruntled customers leave VM and the downward spiral would continue, leading to even more staff losing their jobs.
When somebody from the CWU was asked how he felt about the effect that this could have on customers and former colleagues, he openly stated that he did not care.
Maybe VM are using these price increases to build up a slush fund in case they lose the case?
Maybe that's why no new decent channels have been forthcoming?
One thing that is for sure, is that any victory by the CWU will not be paid for by VM, but it's customers and/or remaining staff.
---------- Post added at 20:34 ---------- Previous post was at 20:32 ----------
Quote:
Originally Posted by devilincarnate
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Good point, as aren't all TiVo installations done by a VM engineer?
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14-11-2012, 21:35
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#1031
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cf.addict
Join Date: Dec 2011
Posts: 270
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Re: TV price rises
That is nothing but pure speculation. VM have to declare business risks in their quarterly reports and I don't remember seeing anything about that at all in the last one.
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14-11-2012, 21:38
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#1032
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,696
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Re: TV price rises
Quote:
Originally Posted by MaverickJesus
That is nothing but pure speculation. VM have to declare business risks in their quarterly reports and I don't remember seeing anything about that at all in the last one.
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Indeed nothing was mentioned at all.
__________________
“The only lesson you can learn from history is that it repeats itself”
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14-11-2012, 21:46
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#1033
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cf.mega poster
Join Date: Jun 2009
Location: Hell
Age: 50
Posts: 5,956
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Re: TV price rises
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14-11-2012, 21:55
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#1034
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Permanently Banned
Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: TV price rises
Quote:
Originally Posted by devilincarnate
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<annoyed grunt>  You know what I meant
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14-11-2012, 21:56
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#1035
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Inactive
Join Date: Jan 2012
Location: Guisborough
Services: Virgin Media: TV L, BB L.
Posts: 15
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Re: TV price rises
Quote:
Originally Posted by Pea-Pod
They increased Sky Sports package by £3.25 in August. I didn't expect more price rises to be on the way so soon  It's still just about okay at the moment but if it carries with this kind of frequency I may have to kiss the premium package goodbybe - or maybe only have it 6 months out of 12.
My TV package is M+ I don't get all the 24 HD channels do I?
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That price increase was because Sky increased the prices they charge, nothing to do with VM.
VM's price rise was earlier this year.
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