[Merged] BB Speed Upgrades - Page 68

Jules · 09-08-2004, 11:33

Quote:

Originally Posted by scastle

If you were on the 150K service then yes (ish). The final column (where it says approx 284 kbits/sec on the first row) should indicate the speed your connection is running it. It should be about 300kbits/sec for the old 150K service.

The reason I was asking Stu is because on a good day I was getting those speeds through my STB any way before any upgrade

BBKing · 09-08-2004, 11:37

STB speed change is 256k to 300k as the original cap was set (deliberately) too high. Hence you shouldn't notice all that much difference.

mcfc2134 · 09-08-2004, 12:58

Just phoned NTL Tech Support as my service went from 600 to 750 then back to 600k last week, they checked my modem config files and said that they had put up the speed but taken it back down to local area problems. Interesting! Anyone else in Derby experienced this? I actually thought that Derby was connected as part of the Nottingham network? Can someone set me straight on that?

Cheers

webvictim · 09-08-2004, 16:31

I'm in Hitchin as well (I think someone else in the thread said they were too) and I haven't received the upgrade.

I first did the postcode checker on the 1st August and they said it would "Your service is due to be upgraded during the month of August". I tried again on 2nd August and it now says "Congratulations your service has been upgraded. SG4 *** was upgraded in August."

Surely this means that I should have had the new config file? I've rebooted the modem every day since the 2nd and nothing has happened, even tried a few times at 1-1:30am and nothing, still on 600k. DocsDiag says "QoS max downstream bandwidth = 600000bps" and "Configuration filename: tntlhm120-silver.cm", all indicating that I'm still on 600kbps and on a temporary config file.

Anyone got any idea what I can do? I called ntl's broadband support line this morning and got told that there was nothing they could do to tell me whether I'd been done or not, because "our computers won't get that information until September." Great ntl, just great.

Stuart · 09-08-2004, 17:39

Does anyone know when the 1Meg STB customers in bromley are due to be upgraded. I already have the Samsung STB.

yorkiex · 09-08-2004, 18:31

Quote:

Originally Posted by mcfc2134 Just phoned NTL Tech Support as my service went from 600 to 750 then back to 600k last week, they checked my modem config files and said that they had put up the speed but taken it back down to local area problems

Just got back from a friends to sort out a prob on his pc and by the looks of it he is still on the 1.5meg so as you can guess he hasnt been down graded yet. Of course im 1 of the unlucky stb users waiting for there service to be upgraded to 1.5meg

marvel · 09-08-2004, 19:18

where is the config file! i dont see it when i got to the modem page thingy! but do get the Maximum Downstream Data Rate : 1024000 bps Maximum Upstream Data Rate : 256000 bps stuff on the page which means no quicker for me at the moment.
I live near Hitchin mate (shefford) and seen no increase as yet!
Using the postcode tracker it says that my area is already upgraded!! Does this mean i have a duff modem or sumin?

**Maggy** · 09-08-2004, 19:58

You know I can't help feeling the poll that has been added to this thread is not helping in any way.It seems to have added to the sense of impatience that has increased since the 2nd of August.

Incog.

Nikko · 09-08-2004, 20:09

Quote:

Originally Posted by mcfc2134

Just phoned NTL Tech Support as my service went from 600 to 750 then back to 600k last week, they checked my modem config files and said that they had put up the speed but taken it back down to local area problems. Interesting! Anyone else in Derby experienced this? I actually thought that Derby was connected as part of the Nottingham network? Can someone set me straight on that?

Cheers

I think you will find Derby is Bromley (ex CWC) platform - you connect thru STB, right? Whereas Nottingham is Langley (original NTL ex Diamond) we connect on SACM and a different feed.

09-08-2004, 20:12

Not being funny but NTL are working hard from what i hear and are having issues so they will be giving you a upgrade very soon, i was lucky and got mine but i have mates in other areas who don't and moaning wont get you it any quicker, sorry to be harsh.

As for NTL they was swift in when they replaced our STB ( i use a cable modem stand alone to connection ) to provide a new tv keyboard as our exisiting one did not work, I am impressed good work.

have one on me NTL

Stop It · 09-08-2004, 21:47

Quote:

Originally Posted by marvel

where is the config file! i dont see it when i got to the modem page thingy! but do get the Maximum Downstream Data Rate : 1024000 bps Maximum Upstream Data Rate : 256000 bps stuff on the page which means no quicker for me at the moment.
I live near Hitchin mate (shefford) and seen no increase as yet!
Using the postcode tracker it says that my area is already upgraded!! Does this mean i have a duff modem or sumin?

Aha, finally, someone close enough to compare, you on a SG1-20 postcode? most Have said they upgraded on the NTL site, but none of my friends in biggleswade (SG18 ...) Have had their speed upgrade, even though the postcode checker has said its been done, try NTL t/s maybe the postcode checker is wrong, or someone forgot to press the uprade switch. :p

webvictim · 09-08-2004, 23:15

Quote:

Originally Posted by Stop It

Aha, finally, someone close enough to compare, you on a SG1-20 postcode? most Have said they upgraded on the NTL site, but none of my friends in biggleswade (SG18 ...) Have had their speed upgrade, even though the postcode checker has said its been done, try NTL t/s maybe the postcode checker is wrong, or someone forgot to press the uprade switch.

I'm in SG4 mate, and it's not been done here although the postcode checker says yes

09-08-2004, 23:22

Anyone in Rochdale should be done I was on 2nd August and same for Oldham and heywood?

Anyone not done in them areas?

marvel · 09-08-2004, 23:54

Yeah, sg17,but no upgrade, will contact them tomorrow to set what is happening!!

LostintheNW · 10-08-2004, 00:02

Quote:

Originally Posted by peacedude2k4

Anyone in Rochdale should be done I was on 2nd August and same for Oldham and heywood?

Anyone not done in them areas?

I havent had my upgrade yet but I am on STB, I get my samsung tomorrow so hopefully should get it at some point! well I hope I do anyway! as I have no idea when STB's are getting the upgrade, unless its still 1st Sept?