Upgrade from 2 - 10 meg - Page 64

musicbravo · 22-07-2009, 10:06

hansi click on the connection tab(at the top of this page) and post evertything except the custxxx bit, then i am sure someone on the same hub will be able to ell you if they have been upgraded yet. <-Damn keyboard toner's running out again.

If they have been upgraded it is possible there is a fault on your account and the easiest way to resolve this is via the newsgroup as you will probably get more joy than phoning them. You can do this by setting a newsgroup account up in a programme such as windows live mail. The account setting you need is news.virginmedia.com and then subscribe to virginmedia.support.broadband.cable

hansi · 22-07-2009, 10:23

it's,cpc1-ely11-0-0-cust.cdifxxx.cable.ntl.com

---------- Post added at 10:23 ---------- Previous post was at 10:22 ----------

Quote:

Originally Posted by musicbravo

hansi click on the connection tab(at the top of this page) and post evertything except the custxxx bit, then i am sure someone on the same hub will be able to ell you if they have been upgraded yet. <-Damn keyboard toner's running out again.

If they have been upgraded it is possible there is a fault on your account and the easiest way to resolve this is via the newsgroup as you will probably get more joy than phoning them. You can do this by setting a newsgroup account up in a programme such as windows live mail. The account setting you need is news.virginmedia.com and then subscribe to virginmedia.support.broadband.cable

just pm'd you, but I've worked it out now

musicbravo · 22-07-2009, 10:25

Just pm'd you back, now try enquiring using the newsgroup details given

ivorbolokov · 22-07-2009, 10:28

got the new modem today, activated and getting much better speeds its well worth the wait.

hansi · 22-07-2009, 10:51

Quote:

Originally Posted by hansi

it's,cpc1-ely11-0-0-cust.cdifxxx.cable.ntl.com

---------- Post added at 10:23 ---------- Previous post was at 10:22 ----------

just pm'd you, but I've worked it out now

thank you

FairyFairy · 22-07-2009, 11:00

Oh ... what a disappointment!! I thought I might have been upgraded today!!

I signed on this morning and everything was working normally, then I couldn't find any internet pages ... so started getting excited.... I'm being upgraded .... whooo whooo!!!

Rebooted and checked my speeds --- the same as before!!!!!!!

Boo ho .... one disappointed girl here!!!

Hey ho ... wait for another day!!

The list of places to upgrade is getting smaller and smaller

hansi · 22-07-2009, 11:13

I just had a word with broadband suport and they've refreshed my modem. Thought it was looking a bid dowdy

but I'm not getting anywhere near 10mb. Nearer 5! Doh!

hansi · 22-07-2009, 14:00

http://www.speedtest.net/result/522829563.png

This is what I'm getting. It's not 10 but it's better than 2mb.

Ben B · 22-07-2009, 14:06

Quote:

Originally Posted by hansi

http://www.speedtest.net/result/522829563.png

This is what I'm getting. It's not 10 but it's better than 2mb.

http://www.speedguide.net/downloads.php download TCPOptimizer, set the slider to 10000, tick modify all network adaptors click optimal settings, apply and restart and see what speed you get then.

hansi · 22-07-2009, 14:57

whoops

---------- Post added at 14:56 ---------- Previous post was at 14:26 ----------

Quote:

Originally Posted by Ben B

http://www.speedguide.net/downloads.php download TCPOptimizer, set the slider to 10000, tick modify all network adaptors click optimal settings, apply and restart and see what speed you get then.

http://www.speedtest.net/result/522863774.png

That's what I'm getting now. What next?

---------- Post added at 14:57 ---------- Previous post was at 14:56 ----------

Can I undo that download

Baldric999 · 22-07-2009, 19:11

Haven't been notified but assume i am now on 10mb but only getting between 3.5 and 5.8 depending on which speedtest i try. Just posted this in the newsfeed and noticed someone else is getting a new modem. Mine is the old ntl: 200 so hope they will give me a new one as well.

---------- Post added at 19:11 ---------- Previous post was at 19:08 ----------

Just did another test on Speedtest.net and yipeee now getting around 8mb!

Ben B · 22-07-2009, 20:38

Quote:

Originally Posted by hansi

whoops

---------- Post added at 14:56 ---------- Previous post was at 14:26 ----------

http://www.speedtest.net/result/522863774.png

That's what I'm getting now. What next?

---------- Post added at 14:57 ---------- Previous post was at 14:56 ----------

Can I undo that download

I should have said XP or Vista, the download hasn't decreased it, it has just decreased itself. Looks like you need a new modem to me.

hansi · 23-07-2009, 08:57

Thank you for that. I have just rung broadband support and they confirmed that my modem can't handle 10mb's. Why didn't they tell me that yesterday when I rang them

Anyway, they're sending me a new modem. Are there any particular anomalies to oook out for when setting a new modem up? And thanks to everyone for their help on this.

musicbravo · 23-07-2009, 10:40

Hansi, i'm glad to hear that your upgrade went through, what modem do you currently have btw?

hansi · 23-07-2009, 11:55

Thanks, I have a ntl 120