Speed Increases 1st June - 2meg to 4meg

Originally Posted by SnoopZ

Someone over at Neowin has reported phoning up NTL today and asking to be upgraded to 4mbit as all his mates have been.

The system may say 4Mb but that has been updated ready for billing. They will find they are still on 2Mb. The only areas with 4Mb are Cardiff, Swansea and Belfast as they have had the config files rolled. Do not ring ntl to be upgraded as they cannot do this until the config files are rolled out in your areas.

[popper]

Originally Posted by turbulentone

The system may say 4Mb but that has been updated ready for billing. They will find they are still on 2Mb. The only areas with 4Mb are Cardiff, Swansea and Belfast as they have had the config files rolled. Do not ring ntl to be upgraded as they cannot do this until the config files are rolled out in your areas.

whats most telling though considering its a so called 'free upgrade' for current paying users, is that they can update all the billing systems,advertising,employee's so quickly, but not deploy the the configs, almost half way through the month and only 3 areas activated so far........

wonder if it will vastly improve tomorrow (tuesday)?.

[kevdyas]

Has ntl: announced which areas are next?

[Paradox26]

No, hopefully Solent next :P. Has any contact from ntl been in touch? Maybe someone [from cableforum] could drop them a PM [people at ntl:] if we ask them to nicely =].

[Web-Junkie]

What part of "Customers with 2Mb Broadband accounts will automatically receive 4Mb by the end of June" do people not understand

[tick]

A lot so it seems

[chrisjones]

Good things come to those who wait....

.... Practice some deap breathing skills - hey maybe even try going out and being social.

[th'engineer]

Originally Posted by Web-Junkie

What part of "Customers with 2Mb Broadband accounts will automatically receive 4Mb by the end of June" do people not understand

You do not specify year

bet bromleys last as usual ex cwc

[jtwn]

......shall we give them the benefit of the doubt first? If it doesn't get done by the end of June which they say, then you can lay into them at hearts content.

[Paradox26]

Originally Posted by Web-Junkie

What part of "Customers with 2Mb Broadband accounts will automatically receive 4Mb by the end of June" do people not understand

I was just asking if there was any info as to which area are likely to be upgraded next.
But the Engineers post if true means that I'll be upgraded last as Im on exCWC Bromley .

Oh well should get it eventually just more waiting to do would have been better to know roughly how long.

[Web-Junkie]

Originally Posted by Sahil

I was just asking if there was any info as to which area are likely to be upgraded next.
But the Engineers post if true means that I'll be upgraded last as Im on exCWC Bromley .

Oh well should get it eventually just more waiting to do would have been better to know roughly how long.

That comment wasn't aimed at you specifically, sorry if it seemed that way, it was meant as a reminder to those who keep asking similar questions.

[dragon]

Originally Posted by Web-Junkie

That comment wasn't aimed at you specifically, sorry if it seemed that way, it was meant as a reminder to those who keep asking similar questions.

well maybe if NTL posted the upgrade dates somewhere people wouldnt keep asking

its human nature to ask silly questions

[Wicked_and_Crazy]

Originally Posted by dragon

well maybe if NTL posted the upgrade dates somewhere people wouldnt keep asking

its human nature to ask silly questions

they have posted a date "BY THE END OF JUNE"

Get a life!!

[Minbu]

If a date was specified for a particular area, someone would ask, "What time?"

[Wicked_and_Crazy]

Originally Posted by Minbu

If a date was specified for a particular area, someone would ask, "What time?"

and whinge because it hadn't happened by 2 seconds past midnight on the assigned date!!