*All* ntl 10meg Discussion (part 2) - Page 62

BBB · 09-11-2005, 13:00

Quote:

Originally Posted by -=BULLDOGG=-

no BBB thats only nearly 5mb downstream and 62k upstream but yes they have upgraded u but alot of ppl cant get the 10mb down unfortunatly you are one of them

Is there anything I need to do? I use the NTL 120 silver modem.

-=BULLDOGG=- · 09-11-2005, 13:00

this is mine BBB

Downstream9277 Kbps (1,159.6 KB/sec)10019 Kbps (inc. overheads)Upstream497 Kbps (62.1 KB/sec)536 Kbps (inc. overheads

RichieUK · 09-11-2005, 13:01

Just tried the speedtest and im still on 3mb, that IP page doesn't work for me, i think it's because ive got a Terayon modem?

-=BULLDOGG=- · 09-11-2005, 13:01

that could be your problem the 120 modem i have the 200 modem and it seems to support the full 10mb

fragless · 09-11-2005, 13:02

Just phoned, was told "No upgrades via ringing anymore for any customers and it will be done automatic by the end of the year", I said some users were still getting upgraded and "he" pointed out that they should not!

appears depending who you get you either get the upgrade are not, and that was my 2nd attempt at ringing

Quote:

Originally Posted by -=BULLDOGG=-

ok if you are a current 3mb customer and want the upgrade now get on the blower call 08000522000 press option 2 you may have to wait 5 or 10 min but what the hell.... i done this today and the woman said its for new customers only so i said well why do others get it who are currently 3mb customers and she said i dont know but i can do it for you but dont tell anyone so what do i do post it on this forum lol. after 10 seconds it popped up local area connection connected and now i download at the full 10mb and upload at 65-80 so i suggest you get ringing

good luck and remember be persistant folks

-=BULLDOGG=- · 09-11-2005, 13:03

i would keep trying fragless ask to talk to a manager if they dont wanna do it i would imagine they just cant be bothered because of all the people ringing

fragless · 09-11-2005, 13:06

Will do, will get the wife to phone, maybe 3rd time lucky?

Quote:

Originally Posted by -=BULLDOGG=-

i would keep trying fragless ask to talk to a manager if they dont wanna do it i would imagine they just cant be bothered because of all the people ringing

Bambi · 09-11-2005, 13:13

Just spoke to a nice man at CS who tells me that there have been no 10Mb upgrades at all today its all a net rumor.......
Even if it was true they couldnt do anything at thier end....

Someone needs to get thier story straight.

BBB · 09-11-2005, 13:13

Quote:

Originally Posted by -=BULLDOGG=-

that could be your problem the 120 modem i have the 200 modem and it seems to support the full 10mb

I'll ring and ask, thank christ this is a free number!

Mike · 09-11-2005, 13:14

Quote:

Originally Posted by bongman_uk

I called 0800 052 2000 and chose opt. 2 (Package Changes)

The woman upgraded me without hastle

Just tried this and phone was answered into 2 minutes and person said how quickly did I need it

I replied it would be good/nice to get it asap 'please'

No problem I was told....I will upgrade you now !

Done. (PS live in Oxfordshire)

Thank you very much.

Mike

-=BULLDOGG=- · 09-11-2005, 13:14

Quote:

Originally Posted by Bambi

Just spoke to a nice man at CS who tells me that there have been no 10Mb upgrades at all today its all a net rumor.......
Even if it was true they couldnt do anything at thier end....

Someone needs to get thier story straight.

well heres my speed test results i aint lieing to anyone m8

Downstream9277 Kbps (1,159.6 KB/sec)10019 Kbps (inc. overheads)Upstream497 Kbps (62.1 KB/sec)536 Kbps (inc. overheads

andrew_stillwell · 09-11-2005, 13:14

Hi first post here. For the people like me who keep getting the blanket no, cancel your account then sign up again after the 30 days and claim your first month of 10MB broadband free thereby saving yourself nearly forty pounds.

DaBuzz · 09-11-2005, 13:16

btw, has anyone got the CMX modem working on the service yet. Woman now tells me I should have it, but my modem isn't accepting it.

herbert clinker · 09-11-2005, 13:16

well i've spoken to a nice welsh lady at customer services this morning and she told me all those who have upgraded to 10 mb from 2 mb will be paying 37.99 a month instead of 24.99 because ntl haven't started doing the free upgrades yet for people on 2 mb.
so i suggest if you upgraded from 2 mb check that your still only going to be paying 24.99 i'd be surprised if you are.

regards
hc

Dobbo · 09-11-2005, 13:16

bulldog thats the 3rd time you have posted your speedtest results? are you trying to rub it in peoples faces.