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I am so angry please can someone advise
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Old 03-03-2006, 16:02   #76
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Re: I am so angry please can someone advise

Quote:
Originally Posted by etccarmageddon
not bad but I'm paying £8 a month less than you for the same speed! now that's what I call excellent service.
pwn3d!
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Old 03-03-2006, 16:10   #77
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Re: I am so angry please can someone advise

Quote:
Originally Posted by etccarmageddon
Quote:
Originally Posted by Incognitas
Ok.Some perspective.

Ntl in the last two years(?) have upped my speed from 128k to 1MB for no increase at all.How's that for service?

not bad but I'm paying £8 a month less than you for the same speed! now that's what I call excellent service.
Ok I'll bite.How come?
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Old 03-03-2006, 16:25   #78
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Re: I am so angry please can someone advise

it wasn't intended as bait - I thought you already knew.

http://www.cableforum.co.uk/board/sh...t=31482&page=9

last summer they put a flyer out offering 1mb for £9.99 (for 12 months) for new customers and those mighty fine people in rententions let existing customers have it also if they asked. and to quote the excellent service professional in retentions "I agree, I personally dont think it's right existing customers aren't getting this" (in as many words).
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Old 03-03-2006, 20:40   #79
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Re: I am so angry please can someone advise

Quote:
Originally Posted by etccarmageddon
it wasn't intended as bait - I thought you already knew.

http://www.cableforum.co.uk/board/sh...t=31482&page=9

last summer they put a flyer out offering 1mb for £9.99 (for 12 months) for new customers and those mighty fine people in rententions let existing customers have it also if they asked. and to quote the excellent service professional in retentions "I agree, I personally dont think it's right existing customers aren't getting this" (in as many words).
Missed that one...is it back to 17.99 after the 12 months is up?
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Old 03-03-2006, 21:06   #80
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Re: I am so angry please can someone advise

sadly yes.
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