09-12-2007, 16:37
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#76
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Inactive
Join Date: May 2005
Posts: 176
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Re: Staff
Service Techs
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09-12-2007, 16:42
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#77
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vox populi vox dei
Join Date: Mar 2007
Location: the last resort
Services: every thing
Posts: 15,706
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Re: Staff
Quote:
Originally Posted by 9083
had a quick look at the new shift pattern. Its very similar to the one we are on now. Its a 3 week rolling rota with no 5 hr days and its 2 in 3 saturdays so over a 12 week period we do 1 less saturday.
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was looking at that with local service techs its no good if you've got a family ,we need more service techs then lead times will drop and no need for enforced saturdays
__________________
To be or not to be, woke is the question Whether 'tis nobler in the mind to suffer. The slings and arrows of outrageous wokedome, Or to take arms against a sea of wokies. And by opposing end them.
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10-12-2007, 06:38
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#78
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Inactive
Join Date: May 2006
Services: XL,Phone and 60mb .
Posts: 903
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Re: Staff
To reduce the lead times they need to look at how the faults have been generated in the beginning .
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10-12-2007, 07:08
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#79
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 50
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: Staff
Stop using pace boxes that are 6+ years old 
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10-12-2007, 11:28
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#80
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cf.geek
Join Date: Jul 2003
Location: In A Politically Correct Hell!! Viva La Revolution
Age: 59
Services: 1gig Broadband
Posts: 864
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Re: Staff
Quote:
Originally Posted by Nedkelly
Stop using pace boxes that are 6+ years old |
Kick Avonline off as well!
Don't use Eastern Euro's etc that cant count! Using and/or disconnecting existing telco subs etc
Using pickaxes to open nodes and Muxes, give them keys its cheaper in the long run!!
Give installs longer in he first instance so job done correctly first time around, instead of the doing 9 jobs a day!!
The list is endless and rather boring. Its been the same for years but the powers that be would prefer to spunk 32 mill on trackers rather than sort out existing issues
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10-12-2007, 20:31
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#81
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Inactive
Join Date: Mar 2005
Location: here
Age: 57
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
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Re: Staff
Quote:
Originally Posted by Womble
Kick Avonline off as well!
Don't use Eastern Euro's etc that cant count! Using and/or disconnecting existing telco subs etc
Using pickaxes to open nodes and Muxes, give them keys its cheaper in the long run!!
Give installs longer in he first instance so job done correctly first time around, instead of the doing 9 jobs a day!!
The list is endless and rather boring. Its been the same for years but the powers that be would prefer to spunk 32 mill on trackers rather than sort out existing issues
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MMM,Trackers,Trackers,Trackers, so we'll have a lovely new PDA that they won't know what applications to put on it and it will end up in the back of my van along with the WFM,(Harmony) laptop we had given to us and they couldn't find a way of using it for the Netwotk Tech's!!!
---------- Post added at 20:31 ---------- Previous post was at 20:29 ----------
Quote:
Originally Posted by Quam256
To reduce the lead times they need to look at how the faults have been generated in the beginning .
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Don't be so stupid, that would be common sense. Take yourself away, and re-educate yourself in the NTL way.
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10-12-2007, 20:37
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#82
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vox populi vox dei
Join Date: Mar 2007
Location: the last resort
Services: every thing
Posts: 15,706
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Re: Staff
[QUOTE=sollp;34449685]MMM,Trackers,Trackers,Trackers, so we'll have a lovely new PDA that they won't know what applications to put on it and it will end up in the back of my van along with the WFM,(Harmony) laptop we had given to us and they couldn't find a way of using it for the Netwotk Tech's
i had one of those [im a network tech] it sat happily in a cupboard for over5 years ,never got turned on ,iam led to believe it cost 1700 pounds ,dont know how accurate that is , but it was a wast as it was never used.
__________________
To be or not to be, woke is the question Whether 'tis nobler in the mind to suffer. The slings and arrows of outrageous wokedome, Or to take arms against a sea of wokies. And by opposing end them.
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10-12-2007, 21:25
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#83
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Inactive
Join Date: Apr 2007
Location: looking at a nice new scar in the tarmac outside my house!
Age: 62
Services: staff deal
Posts: 1,648
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Re: Staff
Quote:
Originally Posted by Nedkelly
All the service techs Ntl and Telewest are waiting to see what our new shift pattern will be they are not saying anything at the moment  |
hiya ned,PM me your work e-mail address and i'll forward the mail we received.if youve already seen it since the above post,what do you think??
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13-12-2007, 21:52
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#84
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Inactive
Join Date: Dec 2007
Location: Wirral
Age: 52
Services: 2 X V+
2omb Broadband
Posts: 2
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Re: Staff
Installation Engineer
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13-12-2007, 23:26
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#85
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 50
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: Staff
They have started using the pdas in test areas dont know where and what the format is .But this company does love to waste money i bet we use it for 2 to 3 years then we will have some new system .The question i have asked where are all the laptops that have been handed in ???.How many fault techs do not have a test laptop .
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14-12-2007, 22:58
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#86
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Inactive
Join Date: Feb 2007
Posts: 1,170
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Re: Staff
Quote:
Originally Posted by Nedkelly
They have started using the pdas in test areas dont know where and what the format is .But this company does love to waste money i bet we use it for 2 to 3 years then we will have some new system .The question i have asked where are all the laptops that have been handed in ???.How many fault techs do not have a test laptop .
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i use my own it boots up quicker and the battery lasts longer than 5 mins
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18-12-2007, 19:04
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#87
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Inactive
Join Date: Apr 2007
Location: looking at a nice new scar in the tarmac outside my house!
Age: 62
Services: staff deal
Posts: 1,648
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Re: Staff
Quote:
Originally Posted by Nedkelly
They have started using the pdas in test areas dont know where and what the format is .But this company does love to waste money i bet we use it for 2 to 3 years then we will have some new system .The question i have asked where are all the laptops that have been handed in ???.How many fault techs do not have a test laptop .
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all the n/w guys have laptops for receiving and closing jobs/hitting boxes/testing b/b connections,and weve had the PDA's and cradles for months ned!! 
if you read this months focus it says theyve been trialling it to its full potential...ha ha!!!
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18-12-2007, 19:08
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#88
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vox populi vox dei
Join Date: Mar 2007
Location: the last resort
Services: every thing
Posts: 15,706
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Re: Staff
Quote:
Originally Posted by on in an hour!
all the n/w guys have laptops for receiving and closing jobs/hitting boxes/testing b/b connections,and weve had the PDA's and cradles for months ned!!
if you read this months focus it says theyve been trialling it to its full potential...ha ha!!! |
next stop the biffa bin then 
__________________
To be or not to be, woke is the question Whether 'tis nobler in the mind to suffer. The slings and arrows of outrageous wokedome, Or to take arms against a sea of wokies. And by opposing end them.
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18-12-2007, 19:19
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#89
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Inactive
Join Date: Apr 2007
Location: looking at a nice new scar in the tarmac outside my house!
Age: 62
Services: staff deal
Posts: 1,648
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Re: Staff
Quote:
Originally Posted by papa smurf
next stop the biffa bin then |
that would be funny papa if it wasnt so close to the truth
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18-12-2007, 19:23
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#90
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vox populi vox dei
Join Date: Mar 2007
Location: the last resort
Services: every thing
Posts: 15,706
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Re: Staff
Quote:
Originally Posted by on in an hour!
that would be funny papa if it wasnt so close to the truth |
i get mine on thursday ..hope its not lonly in the cupboard 
__________________
To be or not to be, woke is the question Whether 'tis nobler in the mind to suffer. The slings and arrows of outrageous wokedome, Or to take arms against a sea of wokies. And by opposing end them.
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