*All* Speed Increases Discussion In here. (Part 5) - Page 6

Racingdick · 02-06-2005, 15:53

always worth a quick call to Tech support to double check when/if/how ur increase will take place

Enterian · 03-06-2005, 19:45

YAAAAY! At last! I'm getting 3 meg on my STB!

alex_walke · 04-06-2005, 23:35

hello chaps, my dad worked it out himself when browsing the ntlworld site how to upgrade our speed from 750k to 2mb, did it in a few clicks, moments later, the modem starts flashing and doing its business, 2 minutes later, run the speed test, HURRAH 2MB!!!! Well in NTL!!!

With the advance in technology it seems unthinkable that 2mb broadband exists considering ISDN was the best not so long ago. I just wonder in 10 years time, what speeds will we have in 2015? 50mb?? it seems unthinkable doesnt it? as 2mb seems very fast itself.

Now all we need is for the quality of streaming to be upgraded as the BBC still havent mastered their streaming of their radio, because it still stutters and alter the quality! Other radio stations on the net however are of good quality and dont have that problem of bandwidth issues.

juegee · 05-06-2005, 12:38

I contacted NTL and by agreeing to the speed increase you are giving yourself a download limit. i have 750k service unlimited up and download and have been told that i will be upgraded wether i want it or not and will be restricted to 1gig per day of usage which includes emails surfing online gaming etc. i think this is totally unacceptable i am doing an online course i subscribe to realplayer for big brother and play call of duty 1 gig is going to go nowhere and thats withou NTL sending you stupid emails like auto replies and answers to questions you didnt ask

cookie_365 · 05-06-2005, 13:07

Quote:

Originally Posted by juegee

I contacted NTL and by agreeing to the speed increase you are giving yourself a download limit. i have 750k service unlimited up and download and have been told that i will be upgraded wether i want it or not and will be restricted to 1gig per day of usage which includes emails surfing online gaming etc. i think this is totally unacceptable i am doing an online course i subscribe to realplayer for big brother and play call of duty 1 gig is going to go nowhere and thats withou NTL sending you stupid emails like auto replies and answers to questions you didnt ask

The usage policy on 2Mb is exactly the same as the usage policy you already have on 750Kb.

juegee · 05-06-2005, 14:17

Hi cookie thanks for your reply. i do not have a limit I subscribed over 2

years ago to the 512k unlimited package and i do not have a download limit. NTL told me I will be restricted to 1 gig per day from when they upgrade and if you exceed often you will be sent a letter regarding misuse

Jue

Graham M · 05-06-2005, 14:19

Quote:

Originally Posted by juegee

Hi cookie thanks for your reply. i do not have a limit I subscribed over 2

years ago to the 512k unlimited package and i do not have a download limit. NTL told me I will be restricted to 1 gig per day from when they upgrade and if you exceed often you will be sent a letter regarding misuse

Jue

Load of rubbish, NTL ammended the AUP and everyone connected to the service is imposed with a 1GB/day usage limit regardless of their speed/tier, although it is not policed right now, it probably will be soon.

juegee · 05-06-2005, 14:26

when when they do police they will be losing their custom from me.

cookie_365 · 05-06-2005, 15:13

Have a look at the *many* threads on the caps. They're not hard to find

Semi On · 05-06-2005, 16:38

Quote:

Originally Posted by alex_walke

hello chaps, my dad worked it out himself when browsing the ntlworld site how to upgrade our speed from 750k to 2mb, did it in a few clicks, moments later, the modem starts flashing and doing its business, 2 minutes later, run the speed test, HURRAH 2MB!!!! Well in NTL!!!

I tried that. All I got was this error message: "Unable to identify the cable modem MAC (or Ethernet) address. Please reboot your PC and Cable Modem and try again."

So I tried that - same again. My letter said I'd be auto-upgraded by the end of May, but perhaps the problem above is preventing that happening? I'll give it a while longer then I suppose I'll have to give CS a ring.

toytown · 09-06-2005, 13:58

Has the automatic upgrade of the cable modems happened yet? My nephew is still on the 300k package and due to the great CS support when he phones up NTL he cant get it changed. He also tried upgrading through the website but cant remember his username password (idiot, i know), he is in the lichfield area if it helps.

Raistlin · 09-06-2005, 14:03

AFAIK there was no automatic upgrade for 300k users. You had to call support and ask them for the upgrade.

What problems is he having getting NTL to change it when he calls?

**Mick** · 18-06-2005, 01:38

Quote:

Note that those 750K broadband customers with a black PACE Set top box, will receive a FREE automatic upgrade to 1MB if they do not arrange a Set top box swap as the black pace set top boxes are only able to provide the maximum of 1MB speed connection. Also note that there will be no change to the usage allowance (1GB daily).

Those to which the above applies - check your speed. The above applies to me and I am now surfing on 1MB. Check your speed here.

dev · 18-06-2005, 10:17

Quote:

Originally Posted by Mick

Those to which the above applies - check your speed. The above applies to me and I am now surfing on 1MB. Check your speed here.

edit: for those that saw original post, the bursts was lan traffic

how long is the current wiat for one of the silver set top boxes?

**Mick** · 18-06-2005, 14:24

Quote:

Originally Posted by dev

edit: for those that saw original post, the bursts was lan traffic

how long is the current wiat for one of the silver set top boxes?

Have you phoned customer services and requested a STB exchange?