[Merged] E-Mail dead again

[Mal]

Question...

How can I receive an email on one ntlworld account even if it was an hour and a half after it was sent, but on my other two addresses, Thunderbird states there's a problem with the passwords?

EDIT: Wouldn't there be a problem with every account?

[Simcut]

yep I've not had a single email in about 5 hours :/ which is strange as I get about 10 per hour on average :/

[BlueMeany]

What is really annoying me about these email problems, is that ... I use Outlook... when I get the errors popping up, they interfere with whatever else I'm doing...

I could be typing away at a letter then all of a sudden instead of typing in MS Word, I'm typing the contents of my letter into my password box for email.

Flippin annoying. Does anyone know a way of stopping these boxes popping up (I have at the moment disabled auto "timed" send and receive, but this is inconvenient)?

[ntl customer]

Originally Posted by Paul M

1. Yes we would.
2. Yes to the first bit
3. Agreed.

Why do you have to spoil a sensible post with irrelevant and stupid comments - they don't do anything for the discussion, make you look a bit childish, and detract from some otherwise good points.

Probably because he's a bit peed off. I'm sure all of us go into sarcastic mode after a while to try and lighten the mood a bit whilst we are waiting for a fix.

[jonathan_d]

haven't been able to check my pop3 for the last 27 hours
the error message should say wait a few days and try again really...!

There was a problem logging onto your mail server. Your Password was rejected. Account: 'ntl', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR mail storage services unavailable, wait a few minutes and try again.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

[greencreeper]

Both BOINC projects are well stuffed and email is totally down. I blame solar flares

http://www.sec.noaa.gov/rt_plots/xray_5m.html

[goldoni]

Originally Posted by lsainsbury

Forwading - waste of time...it'll only forward to another account when the servers are capable of performing the forwarding....if the ZX81 sorry servers are down, like they have been for the last 8 hours+ then no forwarding is going to happen....

I didnâ₠¬Ã¢â€žÂ¢t know they had upgraded the mail servers to the ZX81 I thought it was still on the ZX80??? Or was that the upgrade that took place???

Joking apart itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s back up this morning, but not one single email on either NTL account so being a sad person I sent myself an email with just tester in the subject line. The speed at which it left my outbox was like sending a 800kb file, the bar dragged across. Could that be they have forgotten to install the 16kb expansion card??

Oh the email came back so it is working, but not a single spam, have dear old NTL sorted the spam problem????

[Lynne]

I tried to download my emails and got 40. Considering the time the email service has been off, that should be 400.
So what have they done with the rest? Will I ever see them?

[sherer]

yeah i've got the same problem it's back now but no mails timed during the outage.. guess the servers might have to get back in synch

Originally Posted by ntl customer

Probably because he's a bit peed off. I'm sure all of us go into sarcastic mode after a while to try and lighten the mood a bit whilst we are waiting for a fix.

Not sure if the "childish" comment was aimed at me or not - but that's happens when I get frustrated with something that's not working...and I fly info sarcastic mode....so appologies if I offended anybody!

Back to the topic - got 20 mails this morning - 18 spam - seems a little low on the spam count side - usualy get about 60, so looks like NTL still have work to do...

BTW - My money is on mail going down today at around 13:30 - any advances..?

[paulyoung666]

Originally Posted by lsainsbury

Not sure if the "childish" comment was aimed at me or not - but that's happens when I get frustrated with something that's not working...and I fly info sarcastic mode....so appologies if I offended anybody!

Back to the topic - got 20 mails this morning - 18 spam - seems a little low on the spam count side - usualy get about 60, so looks like NTL still have work to do...

BTW - My money is on mail going down today at around 13:30 - any advances..?

your lucky i aint had any mail for 3 days now , any bets on how long it will take to clear my inbox of spam

[poolking]

There is only one downside to gmail is that it wants to open a new browser window for every single link clicked in an email.

So far I have 15 IE windows open, just waiting for my PC to scream out in agony.

[paulhouston]

I was able to receive emails this morning after problem. but I seem to be missing mail from about 1300 hours on the 31/7/04 to 0700 1/8/04..I am now receiving mail but still missing from that time peroid. Q Have I lost this forever or will it apear at some point! anyone else hae this problem.
Thanks Paul.

Wow, just picked up yesterday's e-mail, ALL of it spam

Regrettably, some genuine e-mails sent yesterday has not arrived

Goodbye NTL e-mail, now just signed up elsewhere with 500 MB webspace for £4.99 a month It's worth it for peace of mind.

[chopsmcp]

Originally Posted by paulhouston

I was able to receive emails this morning after problem. but I seem to be missing mail from about 1300 hours on the 31/7/04 to 0700 1/8/04..I am now receiving mail but still missing from that time peroid. Q Have I lost this forever or will it apear at some point! anyone else hae this problem.
Thanks Paul.

Yup. Same experience here - and it's the third time it's happened this year. Judging by previous experience, what will happen is some of it will limp in over the next couple of weeks, and some of it will never show up at all.

If you speak to support staff, be aware that they're highly unlikely to acknowledge that they've lost any of your mail. They'll tell you it's "looping" - basically caught in a cycle, delayed but not lost, and you'll get all of it eventually. It's not true, but that's what they'll tell you. Presumably there are legal reasons they don't want anyone in an official capacity ever to admit to losing mail. (Has anyone *ever* seen an acknowledgment that mail's been lost on the service-status page? I haven't.)

Also be aware that some outgoing mail is getting delayed/lost as well.

HTH