I just wish that NTL would stop sending me mail concerning the special offer. Not only does this rub salt into the wounds of their customers who already have broadband!!
And what is it about putting the same information about the offer on the bill in addition to including another pamphlet about it!!!!
Surely there is some way of highlighting who does and doesnt currently have broadband!!! I know that it has been said before but if NTL worked more efficiently by not sending out useless bits of information like this to existing customers, they would save a helluva lot of money in the long run AND (albeit naive) pass this saving on to their customers!!!!!!!!!!!!
James
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