Virgin Media to Double Broadband Speed

[qasdfdsaq]

Originally Posted by BenMcr

Nope not saying that at all, and neither are Virgin

Only customers that need network work at their address will get an engineer as part of the uplifts. Everyone else will get kit via Self Install

Then, given that AndyCalling already has "the kit", why are you suggesting he will need an engineer when he gets the 100mb upgrade? Or am I getting something confused here.

[BenMcr]

Originally Posted by qasdfdsaq

Then, given that AndyCalling already has "the kit", why are you suggesting he will need an engineer when he gets the 100mb upgrade? Or am I getting something confused here.

I'm not say he definately will and neither are Virgin.

The statement is that 'some' customers may require a free engineer visit as part of the speed doubling and those that do will be advised by Virgin. That applies to all tiers - including possibly 'some' customers going from 50Mbit to 100Mbit

If I'm wrong on that and all 50Mbit customers get a non-engineer increase, then that's a win for everyone.

I dunno.VM gives us summat for nothing yet again and so many bitch about it instead of saying thank you very much.

It is more than many other companies would offer without charging.

So I'll say it.Thank you very much Virgin Media.

[Peter_]

Originally Posted by Maggy J

I dunno.VM gives us summat for nothing yet again and so many bitch about it instead of saying thank you very much.

It is more than many other companies would offer without charging.

So I'll say it.Thank you very much Virgin Media.

I think most think being free the must be a catch plus they also think 18 months is a long time to roll it out, well as it is for free then waiting is exactly what they will have to do.

My upgrade is supposed to be from July onwards but I will not hold them to that timescale.

[AndyCambs]

Originally Posted by Maggy J

I dunno.VM gives us summat for nothing yet again and so many bitch about it instead of saying thank you very much.

It is more than many other companies would offer without charging.

So I'll say it.Thank you very much Virgin Media.

[Sirius]

Originally Posted by Maggy J

I dunno.VM gives us summat for nothing yet again and so many bitch about it instead of saying thank you very much.

It is more than many other companies would offer without charging.

So I'll say it.Thank you very much Virgin Media.

[Doz007]

Originally Posted by Masque

My upgrade is supposed to be from July onwards but I will not hold them to that timescale.

Where is everyone getting these dates from?

[gba93]

Originally Posted by Maggy J

I dunno.VM gives us summat for nothing yet again and so many bitch about it instead of saying thank you very much.

It is more than many other companies would offer without charging.

So I'll say it.Thank you very much Virgin Media.

[virginruinedntl]

Originally Posted by Doz007

Where is everyone getting these dates from?

from richard branson himself: http://doublespeed.virginmedia.com/

[broadbandking]

Mines July onwards, not too bad but as its free I am happy to wait for aslong as it takes.

[Peter_]

Originally Posted by virginruinedntl

from richard branson himself: http://doublespeed.virginmedia.com/

Or Even Usain Bolt.

[Horizon]

Originally Posted by Maggy J

I dunno.VM gives us summat for nothing yet again and so many bitch about it instead of saying thank you very much.

It is more than many other companies would offer without charging.

So I'll say it.Thank you very much Virgin Media.

The upgrade is most welcome, I agree. But I do argue with the "we're getting it for nothing" point.

The last time I looked, I pay a lot of money to VM each month and by VM's own admission, a lot of that is pure profit to them. Aka telephone line rental, which is in fact a connectivity charge. You're paying just for the "privilege" of being connected to their network, they don't do anything for that dosh.

Once VM have the relevant kit in place (which of course does cost them) then whether they're pumping 20mb, 50mb or 100mb down the same pipe is neither here or there. It does not cost VM anymore or less what speed is sent with STM in place.

After network upgrades, usually for broadband, the only real costs for VM lie on their tv side where they do need to pay for things like fixing faulty stbs, agreeing with broadcasters over carriage rights etc and of course staffing costs.

VM are not upgrading the broadband speeds out of the goodness of their hearts. It's a cold business decision based on what they can afford to do, wish to do and what their competitors are likely to do. The marketing opportunity that the Olympics brings should not be underestimated.

VM may say they are not launching anything over 120mb this year, although that's not what they've told the City... But I bet they will launch 200mb+ (might even be 1gb) in one location and you'll hear about it everywhere come Olympics time.

[gba93]

Originally Posted by Masque

Or Even Usain Bolt.

Or Odd Usain Bolt

[qasdfdsaq]

Originally Posted by Maggy J

I dunno.VM gives us summat for nothing yet again and so many bitch about it instead of saying thank you very much.

It is more than many other companies would offer without charging.

Course some of us are in a situation where VM have been failing to provide what we've already been paying for for the last 14 months. So when more money is spent on unneccessary upgrades for other people and frivolous marketing campains while they're failing to make the investment required to bring existing services up to scratch, we have a perfectly reasonable right to be unhappy.

Not to say I am, just playing devil's advocate here.

[Peter_]

Originally Posted by Horizon

The upgrade is most welcome, I agree. But I do argue with the "we're getting it for nothing" point.

The last time I looked, I pay a lot of money to VM each month and by VM's own admission, a lot of that is pure profit to them.

So they are doubling your broadband speed at no extra cost and you do not believe you are getting it for nothing, the mind boggles.

Why not ask to pay more instead.