VIP/VIP+ New and Improved VIP Package

[daveybm]

losdev, it's £96.50 for the vip50 package, which is 50Mb, sports, movies, all HD, V+box and VHD box I suggest you give CS a ring.

Dave

[losdev]

Originally Posted by daveybm

losdev, it's £96.50 for the vip50 package, which is 50Mb, sports, movies, all HD, V+box and VHD box I suggest you give CS a ring.

Dave

Did and done...install next week £96.50 per month

Less for more

Cheers Davey

[cnewton2k]

Could someone please advise!

I am currently on 50meg with M phone and XL TV with 2 V+ with Movies in HD on both Boxes and i pay 103 p/m

If i was to go onto the VIP 50 with HD on both how much would it cost me?

[TheDon]

Originally Posted by BenMcr

Any VIP customer can get the V HD box simply by asking for it

Is there any way I can get the people on the phone to actually understand that?
I had VIP50 installed yesterday, left the SD stb as the 2nd STB, told me it wasn't down on the work order to swap it out, and to call up to get it sorted.

Called up twice today and both times they're telling me £49 activation, and either £20 self install or £40 engineer install.

[BenMcr]

The only thing I can suggest is get the call escalated, and keep going until they get it

[jab1990]

i still haven't got the hd channels even though my install date is for today. Looks like i will have to call them later.
Anyone know how long the 50 mb install takes? I already have 20mb.

[BenMcr]

You won't get the HD channels until the install is completed and closed

[TheDon]

Originally Posted by BenMcr

The only thing I can suggest is get the call escalated, and keep going until they get it

Tried doing that, still no joy, so emailed the CEO office, who again said there should be a charge for it but they'll waive it. So got the result in the end but it certainly wasn't easy!

[cnewton2k]

Can someone give me the email to the excusive office please as i am having touble getting it sorted out!

They are quoting me 124 p/m for VIP 50

[steveg]

Originally Posted by losdev

£97.99 per month for VIP20 (incl HD Channels)

How's that stack up guys?

All channels, sports, movies, V+ and 1 V box upstairs.

Ummm not very good actually - I "think" that price is just a slight bit ABOVE the price for VIP50 let alone 20!

Think you need to call them and have a little chat with them - Oh, and the box upstairs should be a VHD box not a plain V box

[devilincarnate]

Originally Posted by steveg

Ummm not very good actually - I "think" that price is just a slight bit ABOVE the price for VIP50 let alone 20!

Think you need to call them and have a little chat with them - Oh, and the box upstairs should be a VHD box not a plain V box

If you read the top of this page you will see that he has called and got the vip50

[steveg]

Originally Posted by devilincarnate

If you read the top of this page you will see that he has called and got the vip50

Ahhh Mea Culpa I missed that bit - sorry

[devilincarnate]

Originally Posted by steveg

Ahhh Mea Culpa I missed that bit - sorry

Not to worry i normally do the same

[dazed&confused]

I'm still sitting on the fence about moving to VIP50

Any news about when VM are updating this package ( Sky Premium HD etc )

[BenMcr]

Originally Posted by dazed&confused

I'm still sitting on the fence about moving to VIP50

Any news about when VM are updating this package ( Sky Premium HD etc )

Sky Premium HD is already included in VIP 50.