*ALL* Speed Upgrade Discussion In Here Please (Part 4) - Page 50

Mog · 14-03-2005, 14:28

Intersting, I had my Samsung box upgraded from 750kb to 2MB this morning and that has suddenly stopped working..! ( Stockport - Cheshire )

Just about to phone CS to see what the deal is...!

th'engineer · 14-03-2005, 14:31

Quote:

Originally Posted by Mog

Intersting, I had my Samsung box upgraded from 750kb to 2MB this morning and that has suddenly stopped working..! ( Stockport - Cheshire )

Just about to phone CS to see what the deal is...!

Wonder if Daniel is right about it

BBKing · 14-03-2005, 14:31

Quote:

BB king am i being fed BS from Daniel in CS

He's probably better informed than me - as I've said I have no involvement in these upgrades - if CS are being told not to upgrade Samsungs to 2Mb then presumably they have a reason.

Mog - got a smartcard number or MAC address I can use to check, mate?

th'engineer · 14-03-2005, 14:50

Quote:

Originally Posted by BBKing

He's probably better informed than me - as I've said I have no involvement in these upgrades - if CS are being told not to upgrade Samsungs to 2Mb then presumably they have a reason.

Thought you would have your finger on the pulse

if there was a problem
__________________

Update I am now on 2 meg thanks to assistance from Bill C.

The information that Daniel furnished me earlier was incorrect.

He must not have understood properley the question.

Or it was BS

So you can get an upgrade from CS but be carefull if Daniel answers the phone he might not understand you .

saxo_vtr_paul · 14-03-2005, 14:56

wooooooo hoooooooooo, im now on 2mb. Had to call customer care 3 times though, got there in the end like.

Mog · 14-03-2005, 14:57

Problem solved, a simple reboot of my STB has solved the problem...

2MB on Samsung box now working fine ( for how long is anyones guess lol )

th'engineer · 14-03-2005, 15:08

Quote:

Originally Posted by saxo_vtr_paul

wooooooo hoooooooooo, im now on 2mb. Had to call customer care 3 times though, got there in the end like.

You did not get Daniel did you the first few times

BBKing · 14-03-2005, 15:09

th'eng - just checked your speeds using my little tool - pleased to report a hot, throbbing 2048000/200000 service (and an uptime of half an hour). Nice one Bill.

th'engineer · 14-03-2005, 15:11

Quote:

Originally Posted by BBKing

th'eng - just checked your speeds using my little tool - pleased to report a hot, throbbing 2048000/200000 service (and an uptime of half an hour). Nice one Bill.

Thought you would not mention your little tool throbbing

got to give it him.
Its sorted thanks

Bill C and his friends

14-03-2005, 15:14

Quote:

Originally Posted by th'engineer

Thought you would not mention your little tool throbbing

got to give it him.
Itts sorted thanks

Bill C

As long as your happy i am happy

th'engineer · 14-03-2005, 15:18

Quote:

Originally Posted by Bill C

As long as your happy i am happy

I am happy should have rephrased that throbbing tool one just realised

phillfyspoon · 14-03-2005, 15:24

Im tring to upgrade via the web but get this error:

The username (******) entered is not the registered subscriber associated with this cable modem.

tried phoning cs and I got some asian woman who's english wasent great. she told me this is a known fault and will be sorted just try later. I want it now like everyone else my area has been done i know that. im in portsmouth. Will i get through to the same woman if i try again?

HeavyDude · 14-03-2005, 15:28

Thats real good news guys, when I've got my new STB tomorrow morning and I phone NTL I'm gonna check who I speak to, if I get Daniel I fear my phoneline may all of a sudden get a problem and go dead

, which of course will require me to phone NTL again and hopefully get the nice Scottish lady we all praise here...

(Please don't take the dead phoneline joke seriously, I know there are a few guys on here who will complain about something like that...)

SNAKEKIL · 14-03-2005, 16:22

ref my ling on page 47.. 48 . got though to cs in swan.. ext 3141. all sorted. getting my bill sorted out. and speed. thanks to th.. eng, and may be the email i sent off to mr Bill Good land .

th'engineer · 14-03-2005, 16:40

1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
3rd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

eng rocking