Sky Broadband

[handyman]

Originally Posted by Neil

They have?

They where the first company to stick their hat in the ring and offer truly free dial-up internet to all their customers.

Originally Posted by Neil

They can't provide the 10Mb customers with a stable connection yet.

Not one internet provider is able to guarantee a stable connection to every single user.

Originally Posted by Neil

Are you sure about that?

Maybe you missread. Every property that is digital tv ready has the capability to have broadband.

[Neil]

Originally Posted by handyman

Maybe you missread. Every property that is digital tv ready has the capability to have broadband.

What about DTV customers in ex Videotron areas of West London?

[handyman]

Originally Posted by kronas

snip

K I am further away from the exchange at work and got the same responce from the bt tester thingy. We get 8000k down and 800k up.

However It seems a very flakey service though that might be down to the crap 'business' router bt gave us.

[kronas]

Originally Posted by handyman

K I am further away from the exchange at work and got the same responce from the bt tester thingy. We get 8000k down and 800k up.

However It seems a very flakey service though that might be down to the crap 'business' router bt gave us.

ok thanks, by the way i looked at some cisco wan routers, why are they all £400-£500 when you can get some (not cisco) for about £50-£60, i know cisco are the best but...

[jtwn]

Linksys routers are from the consumer arm of Cisco. Even though basically better then most, doesn't mean they are perfect. Far from it actually.

[Gareth]

Yeah, Cisco don't target the home user, they go for businesses. Plus, when you're a corporate customer you get access to a dedicated account manager who will resolve/escalate issues you have, so you don't waste hours speaking to muppets on 1st-line tech support. That service alone is worth paying the inflated prices for.

Cisco aren't the only ones to charge that sort of money for kit... Juniper, Nortel, Alcatel, etc... they're all charging pretty much the same kinda prices.

Originally Posted by Neil

What about DTV customers in ex Videotron areas of West London?

Let me get this right.

The world according to Neil and Sky

Insert Sky when required.

_ _ _ invented the following

TV
Phone
Broadband
Vod
Mobile Phone
HD Tv

Anything that any other company did first but SKY should have done it first anyway.

[paul11974]

is it me or has this thread gone off topic ?

Originally Posted by paul11974

is it me or has this thread gone off topic ?

Sorry its just that there seems to be a common theme from a certain member that sky is always right and they invented everything before anyone else.

Sorry i think i should have put it in another thread.

sorry back to how Sky are leading by giving Broadband and how NTL will now have to play catch up

[handyman]

Originally Posted by Neil

What about DTV customers in ex Videotron areas of West London?

Virgin ADSL?

[James Henry]

Originally Posted by handyman

Virgin ADSL?

Umm....

When did ntl start supplying ADSL down their own phone lines?

Actually wtf does being able to get Virgin ADSL have to do with being in an ntl DTV area? You can get that everywhere?

This thread is becoming a bit of a slanging match which is unfortunate. Sky's deal is very good for those in the covered areas and will no doubt take a lot of custom from cable if it doesn't react appropriately.

I think there have been some efforts to detract away from all this and far too many one sided arguments. Both sides have their good and bad points but what Sky have done is disrupt the market by offering competitively priced deals.

I think people seem to be distracted by the capping, the fact remains that if it suits the way you do things even the offnet deal at £18/month for 40GB is very good, and the £5 / £10 8-40GB and 16GB-unlimited deals are competitive.

Likewise if you don't want a phone line the ntl a la carte deal becomes more attractive, and being able to download hundreds of GB a month for £18 or £25 a month might appeal to some, especially if you don't have digital TV or are satisfied with Freeview.

Comparing like for like unless ntl are bunding 10Mbit for £10/month in with thier TV service they are not offering a product at the moment that competes. I know they will be enhancing their product line shortly though.

Not sure either why there is the need to dump on or big up one side or the other, at the end of the day I really don't care who wins the broadband 'race', Sky make plenty of money out of their TV and other operations and if ntl were to see a significant market share drop the people at the top might reevaluate and consider getting people in to run the company who know **** from elbow and care about customer service and engineering.

The main difference from my point of view in the two companies at the moment is that Sky are prepared to speculate to accumulate and are investing heavily while ntl are continuing an ongoing program of outsourcing and cost cutting.

Here's hoping that the need to compete reverses this trend and that customers are the winners in all of this as to be honest the bar has been raised and now cable needs to show its' hand and keep up.

Originally Posted by James Henry

Umm....

When did ntl start supplying ADSL down their own phone lines?

Actually wtf does being able to get Virgin ADSL have to do with being in an ntl DTV area? You can get that everywhere?

This thread is becoming a bit of a slanging match which is unfortunate. Sky's deal is very good for those in the covered areas and will no doubt take a lot of custom from cable if it doesn't react appropriately.

I think there have been some efforts to detract away from all this and far too many one sided arguments. Both sides have their good and bad points but what Sky have done is disrupt the market by offering competitively priced deals.

I think people seem to be distracted by the capping, the fact remains that if it suits the way you do things even the offnet deal at £18/month for 40GB is very good, and the £5 / £10 8-40GB and 16GB-unlimited deals are competitive.

Likewise if you don't want a phone line the ntl a la carte deal becomes more attractive, and being able to download hundreds of GB a month for £18 or £25 a month might appeal to some, especially if you don't have digital TV or are satisfied with Freeview.

Comparing like for like unless ntl are bunding 10Mbit for £10/month in with thier TV service they are not offering a product at the moment that competes. I know they will be enhancing their product line shortly though.

Not sure either why there is the need to dump on or big up one side or the other, at the end of the day I really don't care who wins the broadband 'race', Sky make plenty of money out of their TV and other operations and if ntl were to see a significant market share drop the people at the top might reevaluate and consider getting people in to run the company who know **** from elbow and care about customer service and engineering.

The main difference from my point of view in the two companies at the moment is that Sky are prepared to speculate to accumulate and are investing heavily while ntl are continuing an ongoing program of outsourcing and cost cutting.

Here's hoping that the need to compete reverses this trend and that customers are the winners in all of this as to be honest the bar has been raised and now cable needs to show its' hand and keep up.

Very good post .

what i don't want here is NTL thinking they can go back to capping because Sky are doing it.

Ntl have a habit of knee jerk reaction to anything they see as any form of threat. I would sooner that NTL sit back look at the take up of this offer by Sky, Look at the restrictions of each company's deals and then and only then come up with a offer which will keep customers happy .

I am willing to wait and see what they offer, I to have been told some of what they are about to do but i cannot talk about it here. But if some of it is true then boy do i want some of it.

[kronas]

speaking as a broadband customer of NTL, i think the only way they can win over customers is to do a bundle which upsets sky, but how can they do that when NTL's television service is 'inferior' (sorry NTL fanboys ) to SKY's, the only thing i can see them competing on right now is the telephone service, with an outside of chance of broadband, thats if NTL change pricing and speed.......

Originally Posted by kronas

speaking as a broadband customer of NTL, i think the only way they can win over customers is to do a bundle which upsets sky, but how can they do that when NTL's television service is 'inferior' (sorry NTL fanboys ) to SKY's, the only thing i can see them competing on right now is the telephone service, with an outside of chance of broadband, thats if NTL change pricing and speed.......

Correct

And that's where i get worried. NTL TV is the pits compared to Sky so NTL will have to look at their products and make a offer to keep customers from jumping ship. If that offer is enforced NTL TV then its will not work . NTL are renowned for knee jerk reactions and that is what i am worried about.

I would hope that they attack Sky on broadband, which frankly NTL should be able to batter Sky for a six.

NTL the ball is in your court dont drop the dam thing

[MovedGoalPosts]

Ntl should also be able to use their phone lines to advantage too. Why does it cost more to call ntl CS from a ntl phone line than it does from a BT line