I have switched...... - Page 5

Topgun · 22-02-2009, 14:50

Quote:

Originally Posted by gc10360

I did the same, after being on the VIP package from the beginning, i have seen the light, ive kept my XL telephone and XL broadband and have made the move over to SKY HD - it was installed thursday, took 30mins lol and its the best decision ive made. the PQ on the HD channels has to be seen to be believed they look fab on my 52" 1080p bravia. believe me - uve made the right decision - yeh i miss the VOD and the ability to record 2 programs whilst watching a 3rd but for me the need for HD channels was greater.

Sorry for taking this debate right back to the beginning but......
I was under the impression that to have Sky you had to have a BT phone line, you seem to be implying that you can keep your cable phone and still have a Sky TV HD box is this correct?

LondonRoad · 22-02-2009, 14:52

Quote:

Originally Posted by Topgun

Sorry for taking this debate right back to the beginning but......
I was under the impression that to have Sky you had to have a BT phone line, you seem to be implying that you can keep your cable phone and still have a Sky TV HD box is this correct?

Yes. You can have Sky TV with a VM phone line.

gc10360 · 22-02-2009, 16:37

Quote:

Originally Posted by Topgun

Sorry for taking this debate right back to the beginning but......
I was under the impression that to have Sky you had to have a BT phone line, you seem to be implying that you can keep your cable phone and still have a Sky TV HD box is this correct?

As stated above, yes this is perfectly possible, and tbh, I was on the VIP pack but waited and waited for HD from virgin, and when this Ã‚Â£49 Sky+HD offer came along, i decided it was too good to miss, there is a difference of around a pound if u keep the XL phone and Broadband with virgin and Sky+HD for TV - if youre waiting for HD you may be wise to look into sky, i am extremely happy with it.

Topgun · 22-02-2009, 16:52

Yes, I am in much the same position. I would like to keep the cable broadband and phone, both of which I think are an excellent service, but would certainly like more HD content and red button options. If I can get a Sky HD box and a normal box in another room, and keep the broadband and phone for about the same money I pay now I will have to seriously consider it.

gc10360 · 22-02-2009, 17:09

Quote:

Originally Posted by Topgun

Yes, I am in much the same position. I would like to keep the cable broadband and phone, both of which I think are an excellent service, but would certainly like more HD content and red button options. If I can get a Sky HD box and a normal box in another room, and keep the broadband and phone for about the same money I pay now I will have to seriously consider it.

The only thing that may bump up the price is the multiroom, unless u can come to an agreement with sky, I dont know, the only other alternative is to downgrade one of ur services on virgin to compensate for the extra multiroom cost, i never used my additional box so i wasnt bothered bout that, but im sure like u say its a factor for some, just glad ive got my HD channels now, ive had my fix and now i wait for more - "one day all tv will look like this" lol

Gadgie · 23-02-2009, 21:08

Thanks for all your posts folks about the repair side of the Sky contract, they were all very helpful to us. We git the box installed today, and its is really great! A bloke from Sky called today as well, and I asked him about this Phone/Net being free deal, and he said he will sort that out after the TV has been installed, it looks like we are going to get a better deal then the Ã‚Â£17 a month for our Net and Ã‚Â£5 for all talk with Ã‚Â£10 rental?

Anyway, we are both really happy with our TV package, and your were all right, it was worth switching over

Cheers, Smudger.

demented · 23-02-2009, 22:07

Which Sky+ HD box have you got smudger?

23-02-2009, 22:32

i got rid of sky because i couldn't put up with the loss of signal during bad weather i.e thunder storms, heavy rain, strong wind .Whats going to happen to all sky subscibers when global warming really takes a hold and the analog transmitters are all turned off ...no tv.. back to vm,maybe that's part of there master plan

Gadgie · 24-02-2009, 19:44

Quote:

Originally Posted by demented

Which Sky+ HD box have you got smudger?

We got the V+ H/D box in the living room, and the Sky+ put into the bedroom, and we are well pleased with it.
We are still getting used to it, as there are some things that are not as good as VM, ( getting the information on other channels)
Looking forward to getting the Phone/Internet installed.

demented · 24-02-2009, 20:07

I meant which brand of box. Glad you like it

.

NigelASmith · 25-02-2009, 20:39

Quote:

Originally Posted by harmitage

Yes. You can have Sky TV with a VM phone line.

Quote:

Originally Posted by gc10360

As stated above, yes this is perfectly possible, and tbh, I was on the VIP pack but waited and waited for HD from virgin, and when this Ã‚Â£49 Sky+HD offer came along, i decided it was too good to miss, there is a difference of around a pound if u keep the XL phone and Broadband with virgin and Sky+HD for TV - if youre waiting for HD you may be wise to look into sky, i am extremely happy with it.

Excuse my ignorance, but how do you go about having SKY with a VM phone line?

beeman · 25-02-2009, 20:52

simply plug the sky STB into the VM phone line. the only sky stuff you cant have with a VM phone line is skytalk and skyBB

NigelASmith · 25-02-2009, 22:27

Quote:

Originally Posted by beeman

simply plug the sky STB into the VM phone line. the only sky stuff you cant have with a VM phone line is skytalk and skyBB

Thanks for that.

So an order for SKY can still be processed online and the engineer will have no problems with installation into a VM phone line?

joyrider1 · 26-02-2009, 08:28

Quote:

Originally Posted by NigelASmith

Thanks for that.

So an order for SKY can still be processed online and the engineer will have no problems with installation into a VM phone line?

Yes this can be done, but think about this first. If you go online you will not get the first months premium pack free. Something that the operator will give you the option of if you phone.

Think of anyone who you know who has SKY, get their Account number and use the introduce a friend offer. You will both get Ã‚Â£50 of M&S vouchers. A good freebie..

I was phoned by VM yesterday and they asked why I had cancelled the TV service. I explained that it was purely down to the HD issue, nothing else as I am happy with the customer service of VM.
I was paying Ã‚Â£75 for my old package, the operator offered it to me for Ã‚Â£68 and told me I had the right to cancel my SKY order 30 days after install. She also offered to pay any monies I would have paid out in the switch to SKY.

This is a really good offer, and just go's to show how good VM can be at customer service. Its a pity that the TV service they are offering cannot match the high customer service they provide, I would be back in the morning.
The total ignoring of HDTV in yesterdays press conference confirms that I made the right switch. This coupled with the poor performance of VM over the last quarter actually makes you wonder about the future of the company as a whole...

gc10360 · 26-02-2009, 09:23

Quote:

Originally Posted by joyrider1

Yes this can be done, but think about this first. If you go online you will not get the first months premium pack free. Something that the operator will give you the option of if you phone.

Think of anyone who you know who has SKY, get their Account number and use the introduce a friend offer. You will both get Ã‚Â£50 of M&S vouchers. A good freebie..

I was phoned by VM yesterday and they asked why I had cancelled the TV service. I explained that it was purely down to the HD issue, nothing else as I am happy with the customer service of VM.
I was paying Ã‚Â£75 for my old package, the operator offered it to me for Ã‚Â£68 and told me I had the right to cancel my SKY order 30 days after install. She also offered to pay any monies I would have paid out in the switch to SKY.

This is a really good offer, and just go's to show how good VM can be at customer service. Its a pity that the TV service they are offering cannot match the high customer service they provide, I would be back in the morning.
The total ignoring of HDTV in yesterdays press conference confirms that I made the right switch. This coupled with the poor performance of VM over the last quarter actually makes you wonder about the future of the company as a whole...

I completely agree - i dont know why people have such downers on either company, tbh i was happy with vm services until recently - it was the complete disregard of any firm HD improvements that tipped me over the edge coupled with the blinding offer that sky has for its hd services, im still happy with my BB and phone through virgin tho.

---------- Post added at 09:23 ---------- Previous post was at 09:20 ----------

Quote:

Originally Posted by NigelASmith

Thanks for that.

So an order for SKY can still be processed online and the engineer will have no problems with installation into a VM phone line?

you will have no problems whatsoever and if u do order online u wont have to pay your HD premium for a month (its only 9.75 but its an offer lol) and you may get ur services installed in a matter of days.