Can browse, but cant ftp or anything else - Page 5

Rob J · 19-02-2004, 11:00

Just rang NTL at 10:57am
They say the service report team haven't even looked at my problem yet
I will have to wait 48 hours

Looks like I'll have to get a 56k modem for my main system since it's the only way I can connect to ftp, ssh or https

**Paul** · 19-02-2004, 11:40

Quote:

Originally Posted by Chrysalis

this has been going on well over 48 hours now, justanothernoob can you look into this?

JANooB is aware of the problem - I spoke to him about it on MSN yesterday - but he wasn't at work. He said he would have a look today.

Rob J · 19-02-2004, 11:59

I can't ftp or collect emails from one server with the NTL CM but I can
with a 56k modem using NTL 1p/min.
however I can ftp, collect emails etc with the same NTL CM no problem from
another server that I have.

NTL say that DU's use different routes to CM's
so to my mind it has to be an NTL CM routing problem
yet other people less than 1 mile from me using NTL CM same flavour and my
mail servers
are not having any problems.

what the NThelL is going on.

this for me is the first major problem I have had with NTL.
I didn't consider the web proxy issue much of a problem since it easy to switch them in browsers but I can't think of a work around for this.

**Paul** · 19-02-2004, 12:10

Just checked and connectivity returned for me at approx 11:05am this morning.

Rob J · 19-02-2004, 12:21

Arrh NTL thank goodness
at 12:17 it's back, it would be interesting to know what it was.
hardware, software, typo ....

Rob J · 19-02-2004, 12:24

Who is JANooB ?
do we have JANooB to thank for sorting this out
if so thanks JANooB

Quote:

Originally Posted by pem

JANooB is aware of the problem - I spoke to him about it on MSN yesterday - but he wasn't at work. He said he would have a look today.

Stewh · 19-02-2004, 12:55

Back working for me again, woohooo

THanks to the folks on here who have been supportive, specially Stuartbe
cheers

Stuartbe · 19-02-2004, 13:06

Quote:

Originally Posted by Stewh

Back working for me again, woohooo

THanks to the folks on here who have been supportive, specially Stuartbe
cheers

No problem m8

Just out of interest can you please post the tracert as it is now so we can compare.....

Thanks

Stewh · 19-02-2004, 13:31

Here you go..

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>cd \

C:\>tracert MYSERVERIP
Tracing route to MYSERVERIP over a maximum of 30 hops

1 1 ms <1 ms <1 ms ME
2 12 ms 9 ms 8 ms 10.184.111.254
3 12 ms 10 ms 9 ms nott-t2cam1-b-ge-wan41-116.inet.ntl.com [80.4.46
.245]
4 9 ms 16 ms 17 ms not-t2core-b-ge-wan73.inet.ntl.com [80.1.79.205]

5 12 ms 15 ms 11 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
6 16 ms 16 ms 16 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

7 49 ms * 46 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]

8 22 ms 23 ms 22 ms ldn-th-i1-geth3-0.telia.net [195.66.226.48]
9 23 ms 21 ms 24 ms ldn-bb2-pos1-2-0.telia.net [213.248.74.13]
10 97 ms 95 ms 98 ms nyk-bb2-pos6-0-0.telia.net [213.248.65.94]
11 103 ms 104 ms 102 ms ash-bb1-pos5-0-0.telia.net [213.248.80.138]
12 116 ms 116 ms 114 ms atl-bb1-pos0-1-0.telia.net [213.248.80.58]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * *

Stuartbe · 19-02-2004, 13:39

Hmmmmmm. Doesn't look all that different to me...

I think the return path was the problem as Pem pointed out !

Oh well - At least its working now

Justanothernoob - Did you throw the magic switch ?

Rob J · 19-02-2004, 13:47

mine now looks the same as others in my area who did not have a problem

1 192.168.123.254 2ms 1ms 2ms TTL: 0 (No rDNS)
2 172.24.207.254 12ms 11ms 9ms TTL: 0 (No rDNS)
3 80.4.47.229 21ms 12ms 15ms TTL: 0 (nott-t2cam1-b-ge-wan51-129.inet.ntl.com bogus rDNS: host not found [authoritative])
4 80.1.79.189 13ms 42ms 14ms TTL: 0 (not-t2core-b-pos41.inet.ntl.com ok)
5 62.253.185.37 34ms 15ms 19ms TTL: 0 (nth-bb-b-so-200-0.inet.ntl.com bogus rDNS: host not found [authoritative])
6 213.105.172.14 20ms 20ms 15ms TTL: 0 (pop-bb-a-so-100-0.inet.ntl.com bogus rDNS: host not found [authoritative])
7 62.253.185.86 * 47ms * TTL: 0 (tele-ic-2-so-000-0.inet.ntl.com bogus rDNS: host not found [authoritative])
8 213.160.97.41 16ms 16ms 16ms TTL: 0 (ntl-gw.telecomplete.net ok)
9 193.0.255.230 23ms 34ms 22ms TTL: 0 (r1.tcw.telecomplete.net fraudulent rDNS)
10 213.160.121.2 24ms 23ms 22ms TTL: 0 (dsvr-gw.cust.telecomplete.net ok)

Chrysalis · 19-02-2004, 13:55

it is still broken for me, did he just fix for list of users you sent him pem? or was it a global problem

Chrysalis · 19-02-2004, 14:38

got a 3rd site now that doesnt work, its defenitly not fixed for me.

**Paul** · 19-02-2004, 14:54

Quote:

Originally Posted by Chrysalis

it is still broken for me, did he just fix for list of users you sent him pem? or was it a global problem

Um, I never said he fixed it - just that I spoke to him about it yesterday and he said he'd try and have a look today and pass it to the NMC if necessary.

**Paul** · 19-02-2004, 14:58

Quote:

Originally Posted by Stewh

THanks to the folks on here who have been supportive, specially Stuartbe
cheers

hmmmmmmmmm ..........

.......... mutters something about kicking someone .......