New Speed Upgrades 8th March. (Part 3) - Page 49

mcfc2134 · 08-03-2005, 16:46

Why is everyones going through straight away!!!! I upgraded at 2 this afto and am still waiting!

**Paul** · 08-03-2005, 16:48

Quote:

Originally Posted by mcfc2134

Why is everyones going through straight away!!!! I upgraded at 2 this afto and am still waiting!

I tried it this morning and mine still hasn't changed

Albie · 08-03-2005, 16:49

I rang again, he said I'll put you through now and that should be it on.

Still nothing.

08-03-2005, 16:51

Quote:

Originally Posted by Ramrod

Thats it! I'm ringing CS again

Go Rammy!

ikthius · 08-03-2005, 16:51

I think it all depends on who you get, and how nice you are to them, in saying that I was very nice ot the very nice scottish lady, and she said it would upgrade, it has not, so I am not ringing again.

i will just wait to see what happens, whats the point in wasting time hanging on a phone.

ik
p.s. it was not my link.

mcfc2134 · 08-03-2005, 16:51

Paul, where in Nottingham are you? Could be something to do with our UBR?

pdjkeelan · 08-03-2005, 16:52

I just phoned and the CS person said they can't activate the speed upgrade manually it'll be done automatically area by area and couldn't even tell me when my area would be done, this was from someone on the NTL Broadband tech support (Wythenshawe, Manchester - Samsung STB).

Questor · 08-03-2005, 16:53

Just upgraded from 1.5 > 3.0 via the web-page. All seems to have gone smoothly. SACM in Coventry CV2

dbateman2k5 · 08-03-2005, 16:54

Quote:

Originally Posted by spr33

Yeah, reset the STB and all should be good. Did they offer you the temporary upgrade, or did you request it?

Unplugged router, resetted STB, re-provisioned pc, resetted STB, connected router... and yay! 1mb broadband

They suggested this, so accepted this, til my new STB is installed

BTW, I'm in Gosport Hampshire (PO12). Bromley Platform.

On user info screen, QOS now says stb-light.cm (meaning 1mb service)

What are the new names for the QOS cm file now ?

chris1234 · 08-03-2005, 17:01

i can live w/o the update for now on this

1.40 Mbps
which is around 178.8 KB/s

when the update happens 178 - 330 + u think??

178 +178 ... = 356 omg will be more if i get full 3meg

CONCLUSION

376kb/s baby

yorkiex · 08-03-2005, 17:04

woooooooooooooooooooooweeeeeeeeeeeeeeeeeeeee my samsung stb sailing nicely along at 3mb, took 2 calls and a bit of blagging but it worked

Reddevil63 · 08-03-2005, 17:09

Just phoned CS after no joy with upgrade link via Ntlworld website and spoke to helpful Scottish chap. Said did he want to do the upgrade for me over the phone, I said yes and a minute after ending call my modem re-booted and I am now upgraded from 750k to 2 meg!

Done the speed test and all ok!

Foo Fighter · 08-03-2005, 17:09

just rang cs to upgrade my samsung stb and he said he'll do it

2mb here i come

pdjkeelan · 08-03-2005, 17:11

I just phoned again, this time i went through to number 5 on the main options (Other enquiries), he gave a MUCH better response than the NTL Broadband tech support line and said the Wythenshawe area of Manchester is due to be upgraded on Friday.

chrisb123 · 08-03-2005, 17:11

I have a STB and 750k, i want to upgrade to 2mb. If I phone CS and some idiot answers and has no idea what i'm talking about (the new speed upgrades) what should I tell them?