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Old 28-05-2009, 22:24   #661
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by gulf4uk View Post
no not silly but as good as a reboot . i never turn my modem off think most people dont
do that . I was told leaving it off for hours at a time could cause problems but how i dont have a clue.

tony
I reboot mine every day but that is because I need to as I am swapping over connections, I would recommend rebooting at least once a week though just to allow for any updates.

I have had people call in over slow speeds and they say that they have upgraded from 2Mb to 20Mb and never got that speed, and this has been weeks later, I say did you reboot the modem and they say I never do that as the connection is fine, so get them to reboot and suddenly they get 20Mb, at which point they moan and I say well you should have rebooted, call ends.
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Old 28-05-2009, 22:37   #662
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by Moldova View Post
I reboot mine every day but that is because I need to as I am swapping over connections, I would recommend rebooting at least once a week though just to allow for any updates.

I have had people call in over slow speeds and they say that they have upgraded from 2Mb to 20Mb and never got that speed, and this has been weeks later, I say did you reboot the modem and they say I never do that as the connection is fine, so get them to reboot and suddenly they get 20Mb, at which point they moan and I say well you should have rebooted, call ends.
Thanks Bud, I'll do a reboot every day now. I just can't wait till I get my 10megs
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Old 29-05-2009, 03:00   #663
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by Moldova View Post
....I have had people call in over slow speeds and they say that they have upgraded from 2Mb to 20Mb and never got that speed, and this has been weeks later, I say did you reboot the modem and they say I never do that as the connection is fine, so get them to reboot and suddenly they get 20Mb, at which point they moan and I say well you should have rebooted, call ends.
Yes, isn't it incredible how silly people can be? You might almost imagine that they weren't informed of the need to reboot their modems at the time they ordered their upgrades.
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Old 29-05-2009, 06:42   #664
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Re: Free 2 to 10 upgrade

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Originally Posted by A Dave View Post
Yes, isn't it incredible how silly people can be? You might almost imagine that they weren't informed of the need to reboot their modems at the time they ordered their upgrades.
Quite true but at least I have no dealings with that side only faults.

But some people forget what they are told or even ignore it.

Some upgrade online and never reboot as well.
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Old 29-05-2009, 21:29   #665
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Re: Free 2 to 10 upgrade

Just rebooted my modem and I've been upgraded!

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Old 29-05-2009, 21:49   #666
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Re: Free 2 to 10 upgrade

Lucky you Just rebooted mine No change .

Tony
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Old 30-05-2009, 00:59   #667
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Re: Free 2 to 10 upgrade

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Originally Posted by gulf4uk View Post
Lucky you Just rebooted mine No change .

Tony
Hope this doesn't make you jealous, but not bad for 10meg service.

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Old 30-05-2009, 01:05   #668
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Re: Free 2 to 10 upgrade

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Originally Posted by gulf4uk View Post
no not silly but as good as a reboot . i never turn my modem off think most people dont
do that . I was told leaving it off for hours at a time could cause problems but how i dont have a clue.

tony

No longer an issue.
There used to be years ago issues where by if you left your modem off for too long it wouldnt work properly again.
This issue now hardly exists. I have left my modem off for about two weeks and turned it back on and it was fine.

Just make sure that if you do turn it off, you turn everything back on in order. eg. First turn on modem, then router, then computers.
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Old 30-05-2009, 07:41   #669
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Re: Free 2 to 10 upgrade

Can I point out that some of us have to wait until August according to the schedule so it would be nice if those ahead in the queue would stop either whinging or gloating...

Thank you.
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Old 30-05-2009, 09:25   #670
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Re: Free 2 to 10 upgrade

Just received the "Great news! Your up to 10Mb broadband upgrade is here" leaflet. Does that mean that a magic reboot should now upgrade me? I registered ages ago and if not should i get whiny in the nicest possible way?
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Old 30-05-2009, 10:45   #671
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Re: Free 2 to 10 upgrade

Anyone can help still cant find info on High Wycombe upgrade
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Old 30-05-2009, 10:51   #672
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Re: Free 2 to 10 upgrade

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Originally Posted by 2old4this View Post
Anyone can help still cant find info on High Wycombe upgrade
Just click the link and look for the nearest area to yourself.http://www.virginmedia.com/myvirginm.../timetable.php

Plus have you also signed up for it http://www.virginmedia.com/myvirginmedia/gofaster/
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Old 30-05-2009, 13:32   #673
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Re: Free 2 to 10 upgrade

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Originally Posted by Maggy J View Post
Can I point out that some of us have to wait until August according to the schedule so it would be nice if those ahead in the queue would stop either whinging or gloating...

Thank you.
As you were more or less referring to me, point taken........
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Old 30-05-2009, 13:37   #674
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Re: Free 2 to 10 upgrade

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Originally Posted by Maggy J View Post
Can I point out that some of us have to wait until August according to the schedule so it would be nice if those ahead in the queue would stop either whinging or gloating...

Thank you.
Yep same with me too. Why my town is one of the last to be done I have no idea!



Quote:
Originally Posted by musicbravo View Post
Just received the "Great news! Your up to 10Mb broadband upgrade is here" leaflet. Does that mean that a magic reboot should now upgrade me? I registered ages ago and if not should i get whiny in the nicest possible way?
It depends. I got that leaflet in the post today but on the timetable it says I'm not down for the upgrade until August!
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Old 30-05-2009, 14:35   #675
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Unhappy Re: Free 2 to 10 upgrade

Quote:
Originally Posted by Moldova View Post
Just click the link and look for the nearest area to yourself.http://www.virginmedia.com/myvirginm.../timetable.php

Plus have you also signed up for it http://www.virginmedia.com/myvirginmedia/gofaster/
i signed 3 weeks ago been on to CS they first tell me i am on it. then they tell me July/August same as Amersham

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