*ALL* Speed Upgrade Discussion In Here Please
16-02-2005, 16:18
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#661
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 50
Services: M6 Keele
Posts: 5,462
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Re: New 'Superspeed'
Well in the space of 6 months i've gone from 600k to 750k now i'll be on 2meg for the same price. so all round a winner on that front.
Although hang on according to ntl i've been disconnected and have no services yet my cable modem is happily plodding along.
**NIEL could you pm me the customer services manager for the north regions email addy as my phones been off for nearly a month ( although ntl think its been 2). My account is £90 in credit and their new harmony system decieded it had not got my payment and cut me off.
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16-02-2005, 16:21
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#662
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cf.mega poster
Join Date: Jun 2003
Location: Croydon
Age: 40
Services: Sky Q and Hyperoptic
Posts: 1,310
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Re: New 'Superspeed'
Nice to see they will be sticking with the current 1GB a day cap for the higher speeds 
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16-02-2005, 16:24
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#663
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: New 'Superspeed'
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Originally Posted by Scott
That's the gold package, the Silver package is the 512K version at £17.99 per month.
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According to AOL, Gold is the only package available on NTL.
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16-02-2005, 16:28
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#664
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Guest
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Re: New 'Superspeed'
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Originally Posted by scastle
According to AOL, Gold is the only package available on NTL.
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If you click on the "Order Online" on the Silver package, you can see in big blue letters at the bottom where it says "Can I get AOL in my area?" saying:
AOL offers Broadband over a BT telephone line or through an ntl cable connection.
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16-02-2005, 16:32
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#665
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Inactive
Join Date: Jun 2003
Location: M20, Manchester
Age: 38
Services: VM Phone, TV and 20mb Broadband
Posts: 521
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Re: New 'Superspeed'
Quote:
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Originally Posted by Scott
If you click on the "Order Online" on the Silver package, you can see in big blue letters at the bottom where it says "Can I get AOL in my area?" saying:
AOL offers Broadband over a BT telephone line or through an ntl cable connection.
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ah, but the registration pages on aol.co.uk, only offer the Gold package on the ntl network. not the other two
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16-02-2005, 16:33
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#666
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Inactive
Join Date: Jun 2003
Location: Yorkshire
Posts: 162
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Re: New 'Superspeed'
So when can 300K start to phone CS for there upgrade
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16-02-2005, 16:35
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#667
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Guest
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Re: New 'Superspeed'
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Originally Posted by bigitup_j
ah, but the registration pages on aol.co.uk, only offer the Gold package on the ntl network. not the other two
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I'm using the .co.uk website? 
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16-02-2005, 16:41
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#668
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Inactive
Join Date: Jun 2003
Location: M20, Manchester
Age: 38
Services: VM Phone, TV and 20mb Broadband
Posts: 521
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Re: *ALL* Speed Upgrade Discussion In Here Please
well, the UK version webpage, same thing really...
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16-02-2005, 16:47
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#669
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Inactive
Join Date: Jun 2003
Location: Woking
Age: 55
Posts: 2,266
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Re: New 'Superspeed'
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Originally Posted by SMHarman
Except at the mo they still don't have technology in place to monitor the caps, that will be coming soon |
When I used to be with NTL I took part in a test in the Guildford area for short term 'turbo' broadband connections. You could have a couple hours a day where your speed was about 3 times the normal speed. As part of this test users could go to a page connected to their account, which told them how much they had downloaded/uploaded. It had totals for the days, week etc. That must be over 18 months maybe even 2 years ago, so they obviously have some means to collate this info. They had it almost 2 years ago for that test.
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16-02-2005, 16:49
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#670
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,711
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Re: New 'Superspeed'
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Originally Posted by Charlie_Bubble
When I used to be with NTL I took part in a test in the Guildford area for short term 'turbo' broadband connections. You could have a couple hours a day where your speed was about 3 times the normal speed. As part of this test users could go to a page connected to their account, which told them how much they had downloaded/uploaded. It had totals for the days, week etc. That must be over 18 months maybe even 2 years ago, so they obviously have some means to collate this info. They had it almost 2 years ago for that test.
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Yes - but that was a trial - they don't have the equipment to monitor installed for everyone.
__________________
 Baby, I was born this way.
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16-02-2005, 16:58
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#671
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 57
Posts: 10,571
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Re: *ALL* Speed Upgrade Discussion In Here Please
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16-02-2005, 16:58
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#672
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Inactive
Join Date: Jun 2003
Location: Woking
Age: 55
Posts: 2,266
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Re: New 'Superspeed'
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Originally Posted by Paul M
Yes - but that was a trial - they don't have the equipment to monitor installed for everyone.
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They obviously can though and I don't think it will be too long after these upgrades that they will be in place.
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16-02-2005, 16:59
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#673
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,711
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Re: New 'Superspeed'
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Originally Posted by Charlie_Bubble
They obviously can though and I don't think it will be too long after these upgrades that they will be in place.
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end of the year I think.
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Baby, I was born this way.
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16-02-2005, 17:02
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#674
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Inactive
Join Date: Jun 2003
Location: Woking
Age: 55
Posts: 2,266
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Re: *ALL* Speed Upgrade Discussion In Here Please
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Originally Posted by paulyoung666
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Probably go something along the lines...."You have exceeded your bandwidth allowance for this month, but if you'd like to pay us an additional £x then we can turn you on again to your normal speed for another limited number of gigs"
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Quote:
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Originally Posted by Paul M
end of the year I think.
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Majority of existing subscribers probably won't be affected, until more people get into streaming movies or whatever. Some will go due to using too much, but I think it will affect new sign-ups more than anything. I have friends who are not too computer savvy. They have signed up for broadband and even though they don't use a huge amount of bandwidth, they were put off going with ADSL suppliers who had any form of cap.
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16-02-2005, 17:07
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#675
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Guest
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Re: New 'Superspeed'
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Originally Posted by Scott
Oh great, I WILL have to change ISP then since I can't stick with my 300K  |
sure i have seen this in the post
300K customers will not be upgraded automatically, as some customers may not wish to have the higher speed service with a lower monthly usage limit. However, they can still upgrade for free by calling Customer Services
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You are here: 
, i was thinking along the lines of --- you have exceeded your bandwidth allowance for the month and it is going to cost you £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£Ãƒââ‚ ¬Å¡Ãƒâ€šÃ‚£ for the extra you have used 
, or am i waffling 
