Virgin Media 70, 150 & 200 Mb Upgrades
15-10-2015, 13:27
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#631
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cf.addict
Join Date: Apr 2008
Location: Swansea S.Wales
Posts: 178
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
SEE, I was not the only one..Deleted the darn email as I always do. Don't need read emails cluttering my pc up..  BUT Virgin should not say DOUBLE speed. Misleading in it..
Anyway---I'm quite happy at moment as I'm getting anything from 70mps to 75mps and 5.8 up...Had to reset everything by switching all apparatus off then putting all cat 6 cables into my Switch then resetting everything....
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15-10-2015, 13:31
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#632
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
No proof = Diddn't happen
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15-10-2015, 13:53
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#633
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,838
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Sorry to ask this if it has already been covered but ...
I am on 152MB and I currently have a SH1 and I can get over 160MB wired but my Wifi varies between 70/90 and 110MB - on a the rare good day.
I am due to be upgraded April/September 2016 and am not to fussed by the wait even though new customers in my immediate area appear to be able to get 200MB now.
My question is will I need a SH2 and if I do will VM offer it to me automatically or will I need to push for one?
Please don't advise me to get a router I really don't want one.
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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15-10-2015, 14:00
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#634
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by joglynne
My question is will I need a SH2 and if I do will VM offer it to me automatically or will I need to push for one?
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Yes, you'll need one and it'll be part of the order process whether you do it online or via Customer Services.
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15-10-2015, 14:18
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#635
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cf.member
Join Date: Dec 2010
Posts: 73
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by joglynne
Sorry to ask this if it has already been covered but ...
I am on 152MB and I currently have a SH1 and I can get over 160MB wired but my Wifi varies between 70/90 and 110MB - on a the rare good day.
I am due to be upgraded April/September 2016 and am not to fussed by the wait even though new customers in my immediate area appear to be able to get 200MB now.
My question is will I need a SH2 and if I do will VM offer it to me automatically or will I need to push for one?
Please don't advise me to get a router I really don't want one. |
Our contract was up so I called Retentions on Monday, negotiated a new deal and was offered the upgrade to 200Mb (in our area it's due between September and December 2016). The guy said I would need a new SH for that and it came today. I was going to ask for the SH and the upgrade as part of the new deal but I didn't have to.
I haven't swapped the SHs yet. I am wondering if the settings file from SH1 is compatible with SH2, I hope it is but it wouldn't surprise me if it wasn't.
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15-10-2015, 14:23
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#636
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,838
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by BenMcr
Yes, you'll need one and it'll be part of the order process whether you do it online or via Customer Services.
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Thanks for the quick answer Ben. 
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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15-10-2015, 14:34
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#637
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by starfish
I haven't swapped the SHs yet. I am wondering if the settings file from SH1 is compatible with SH2, I hope it is but it wouldn't surprise me if it wasn't.
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Nope, they aren't compatible.
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15-10-2015, 14:42
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#638
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cf.member
Join Date: Dec 2010
Posts: 73
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Dammit. Thanks Ben.
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16-10-2015, 09:58
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#639
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Inactive
Join Date: Sep 2008
Posts: 96
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Yep! I didn't get the 200mb config until I registered my superhub2AC!
(I get over 200mb via wifi using a netgear AC6100 mini adapter so I'm well chuffed!)
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16-10-2015, 13:05
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#640
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cf.member
Join Date: Dec 2010
Posts: 73
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by SimonB79
Yep! I didn't get the 200mb config until I registered my superhub2AC!
(I get over 200mb via wifi using a netgear AC6100 mini adapter so I'm well chuffed!) |
Did you get the upload increase as well? Ours has stayed more or less the same.
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16-10-2015, 13:12
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#641
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
There isn't an upload change going from 152Mb to 200Mb. They are both 12Mb upload
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16-10-2015, 14:37
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#642
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
But free Wifi users get 30Mb upload 
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16-10-2015, 16:13
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#643
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cf.addict
Join Date: Nov 2005
Location: N E Lincs
Posts: 426
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
They deserve it. Just called VM again, on a different matter, but asked at the end of the call, "when do existing customers get the 70Mb upgrade"? "Oh you should have it" she replied, different CS, different answer.
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16-10-2015, 19:02
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#644
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Inactive
Join Date: Apr 2006
Location: Sawbridgeworth
Services: Vivid 200
Tivo 500GB
Posts: 366
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
I am currently on the 152MB tier and I get 160MB download speeds when I test it, so it's actually 152 'and a bit'.
Will the new 200MB tier be 200MB 'and a bit' also?
Sorry, I did look through this huge thread but couldn't see that asked before
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16-10-2015, 19:09
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#645
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,979
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
I think the config is set at 220 but not sure.
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