SD TV price rises - Page 42

Mr K · 22-02-2012, 10:02

Quote:

Originally Posted by denphone

You sure have got a bee in your bonnet about something you suppose to be happening Mr K as remember most things in life are ifs, buts and maybes and so far we have been told that this will not affect existing customers and thats good enough for me.

I just don't like VM (or anybody else) being dishonest about their intentions and deliberately misleading customers.

Neil Berkett accidentally told the truth about the TiVo increase FOR ALL earlier this month. In his his carefully prepared, not 'off the cuff' statement, to investors he said 'Existing customer would be 'rolled out' onto new Â£5 TiVo charge when their contracts come to an end'. Strangely I don't think he thought existing customers would pick up on this. The hurried retraction (not from NB, but on the support forum) contradicting him saying it wouldn't happen to existing customers contained the 'reserve the right' proviso. i.e. no guarantee. Personally I believe a statement to investors from the head guy more than a posting on the support forum.

It's going to happen at some point, just a matter of when. If Vm are increasing prices of course it's up to them and people can make a decision, however they need to be open and honest. Customers can then make an informed choice without feeling ripped off or tied into another 12 month contract. VM might retain more customers by not taking them for fools.

22-02-2012, 10:02

Quote:

Originally Posted by stereohaven

Couldn't agree more.

I only joined in October but will be giving notice on the 1st April as the Sky offering is better value IMHO, plus, my actual experience of Sky services is they are very reliable where as the opposite is true for VM.

I will say this for VM their price is going up in april Sky usually have their rise about september time so it could be out of the frying pan into the fire.

In my area however sky can only offer 1mb broadband and no on demand due to pathetically low broadband speed so for me virgin offer a much better serivce, virgin is better value IMO especially since they let me keep my V+ for free multiroom.

VM in all my years with them and before that NTL and before that Anglia Cable, have always been reliable.

denphone · 22-02-2012, 10:06

Quote:

Originally Posted by richard1960

I will say this for VM their price is going up in april Sky usually have their rise about september time so it could be out of the frying pan into the fire.

In my area however sky can only offer 1mb broadband and no on demand due to pathetically low broadband speed so for me virgin offer a much better serivce, virgin is better value IMO especially since they let me keep my V+ for free multiroom.

VM in all my years with them and before that NTL and before that Anglia Cable, have always been reliable.

l will second that as my experiences with Virgin on the whole have been excellent.

Itshim · 22-02-2012, 10:25

Quote:

Originally Posted by denphone

l will second that as my experiences with Virgin on the whole have been excellent.

Ill second that - hope you were sitting down when you saw this denphone!

denphone · 22-02-2012, 10:31

Quote:

Originally Posted by Itshim

Ill second that - hope you were sitting down when you saw this denphone!

Yes l had a nice cup of coffee in my hand while sitting down but alas no biscuits as l have cut them out for the time being.

Itshim · 22-02-2012, 10:32

Quote:

Originally Posted by denphone

Yes l had a nice cup of coffee in my hand while sitting down but alas no biscuits as l have cut them out for the time being.

We are so alike cup of coffee no biccys the boss she say no !!

22-02-2012, 10:37

Quote:

Originally Posted by Itshim

We are so alike cup of coffee no biccys the boss she say no !!

Luckily i am my own boss.

andy_m · 22-02-2012, 10:41

Thirded (fourthed?). I had no end of trouble with unreliable Sky equipment, but have had just one call out with Virgin. In addition I can't get much more than 2 or 3mb broadband from BT or one of it's resellers, and there are as yet no plans for infinity. Coupled with the fact that I actually prefer the TV offering from Virgin there would need to be a substantial difference in price for me to even consider going back.

stereohaven · 22-02-2012, 10:59

Of course we all have different experiences of each provider and that colours our judgement.

We had no issues with Sky in 4 years and have had numerous problems with VM in 5 months, so you can see why I feel the way I do.

Plus, we are in a Sky unbundled area so get good ADSL speeds and Infinity is up and running so we can probably take Sky Fibre when we move back.

I wanted to like VM, I really did. Fast Broadband and the TiVo should be a winner at the right price, unfortunately for us one thing or another has always had a fault at least once a week.

VM's biggest threat isn't Sky it's the stability of it's own network! They could offer me the whole package for Â£20 a month and I wouldn't stay because there is always something wrong.

Sure Sky might put prices up again in September, but then again, they might not and our experience is that their products work consistently for us and that is the most important thing.

You can have the fastest broadband and snazziest PVR in the world, but if it doesn't work consistently to the customer's satisfaction then it ain't worth jack.

denphone · 22-02-2012, 11:34

Quote:

Originally Posted by muppetman11

Couldn't agree more I had issues with HD On Demand not being available at the times we wanted to watch it , the channel range was poor and you wait an eternity for new channels to arrive if they ever do , BB that was unusable at peak times , for me all in all Sky beats VM by a country mile and the STB is the most stable I've ever had and great speed wise.

Mmmmmm a country mile the other ways methinks with regards to faster broadband. superior STB and VOD services and thats just for starters.

22-02-2012, 11:34

Quote:

Originally Posted by muppetman11

Couldn't agree more I had issues with HD On Demand available at the times we wanted to watch it , the channel range was poor and you wait an eternity for new channels to arrive if they ever do , BB that was unusable at peak times , for me all in all Sky beats VM by a country mile and the STB is the most stable I've ever had and great speed wise.

It might do if you ive in an area that is capable of more them 1mb through a phone line muppetman,also i do get free multiroom whereas freinds who do have sky get charged for this.

1mb BB would not be enough even to stream you tube let alone sky VOD where i live.

Yes Sky do have a greater channel range, but even friends who do have sky will look at the EPG when i am around and they like me with VM will say all these channels and nothing to watch tonight.

In my area Sky certainly do not beat VM by a country mile.

kop32 · 22-02-2012, 11:48

Quote:

Originally Posted by denphone

Yes l had a nice cup of coffee in my hand while sitting down but alas no biscuits as l have cut them out for the time being.

I'm giving up chocolate and predictive text for Lindt......

denphone · 22-02-2012, 11:49

Quote:

Originally Posted by muppetman11

Richard try and read a post properly , I said for me don't forget I have used both services unlike some on here , I'm sure the person im referring to knows who I'm on about.

Well my experience of Sky comes from being down my parents place and their broadband is of a generally poor quality with a very intermittent and poor signal happening most of the time and really can you say overall that Skys TV service is that much better then Virgins as Virgin have by far the superior VOD service so overall it is just as good if not better and then the there is a superior STB to boot as well thus making Virgins TV service overall the better package in my mind.

22-02-2012, 11:49

Quote:

Originally Posted by muppetman11

Richard try and read a post properly , I said for me don't forget I have used both services unlike some on here , I'm sure the person im referring to knows who I'm on about.

I did read the post muppetman which is why i put my piece in about the service sky provide not being any good in my area dus to 1 MB BB speed mate.

I did see you said skys service is a country mile ahead of VMs as a general comment and was really only reacting to that as in my area its clearly not.

denphone · 22-02-2012, 11:50

Quote:

Originally Posted by kop32

I'm giving up chocolate and predictive text for Lindt......

You naughty boy.