*ALL* Speed Upgrade Discussion In Here Please

[SMHarman]

Originally Posted by ianathuth

Does anyone seriously think that they can get round any NTL capping by switching to a NTL business service? Think about why NTL are capping and then decide if they are likely to leave a door open which circumvents the caps. Usage patterns that NTL are trying to stop on residential are even less likely to be tolerated on business.

Possibly, the business service is uncapped during business hours and capped off peak, which is of course peak time for residential use.
More business customers creates a complimentary rather than competitive usage pattern with the available bandwidth being used by business during the day and residential during the evening.

[ian@huth]

Originally Posted by Neil

But it does appear that ntl have been stupid enough to leave that door open Ian.

It would *appear* that the business line has restrictions based on times of day (can't remember if it's on or off peak), so apart from the 2 year contract, the deal appears (on the face of it) to be a better one for the same/less money.....

I don't know how you can say that Neil. The residential service door has not yet closed and we don't really know if the business door is open and even if it is, whether the door is guarded.

We don't know what checks are made, if any, to see if it is a genuine business use. There is a clause (#6) in the Business T&Cs that they could use to terminate the contract of anyone moving to Business to circumvent the cap which states "You warrant to ntl that you shall not be using the on-line services as a consumer ".

[Neil]

Originally Posted by ianathuth

I don't know how you can say that Neil. The residential service door has not yet closed and we don't really know if the business door is open and even if it is, whether the door is guarded.

We don't know what checks are made, if any, to see if it is a genuine business use. There is a clause (#6) in the Business T&Cs that they could use to terminate the contract of anyone moving to Business to circumvent the cap which states "You warrant to ntl that you shall not be using the on-line services as a consumer ".

I did say *It appears* Ian.

[N00N00]

Originally Posted by N00N00

I read at digitalspy that teh new price for 300K will be £15.99 per month

Can anyone confirm this - or is it just some sort of introductory offer?

Just asking again as this seems to have been missed. i think I was suggested there there would be 4 price bands - I.e. the people on 300K who go for the upgrade will continue to pay £17.99, but 300K itself will become £15.99.

Is this correct?

[Neil]

Originally Posted by N00N00

Just asking again as this seems to have been missed. i think I was suggested there there would be 4 price bands - I.e. the people on 300K who go for the upgrade will continue to pay £17.99, but 300K itself will become £15.99.

Is this correct?

http://www.cableforum.co.uk/article/...eases-update-3

Originally Posted by CF

Existing 300Kbps customers will be given the option to upgrade to the 1Mbps. But, on doing so the monthly data transfer cap will reduced from 30GB to 3GB! Some customers may therefore prefer staying on the 300Kbps service with a 30GB monthly usage allowance.

[th'engineer]

my question is simple can they keep the new speeds working they struggle enough with keeping it running on the existing speeds round here

[Neil]

Originally Posted by th'engineer

my question is simple can they keep the new speeds working they struggle enough with keeping it running on the existing speeds round here

Are you referring to browsing, or file download speeds?

[ian@huth]

Originally Posted by N00N00

Just asking again as this seems to have been missed. i think I was suggested there there would be 4 price bands - I.e. the people on 300K who go for the upgrade will continue to pay £17.99, but 300K itself will become £15.99.

Is this correct?

Simon Duffy's preentation http://www.ntl.com/locales/gb/en/inv...Final-CSFB.pdf shows on page 14 that there will be four broadband tiers. These are the existing tiers with upgraded speeds at the same price and a 300k tier at £14.99. From this it would seem that 300k users could upgrade to 1Mb for the same £17.99p m with a cap (5Gb shown on presentation but now believed could be 3GB) or stay on 300k with soft cap for £14.99.

[Ignition]

Originally Posted by th'engineer

my question is simple can they keep the new speeds working they struggle enough with keeping it running on the existing speeds round here

Your uBR is looking pretty bad actually, currently running at less than 10% utilisation, all returns well within spec for QPSK and most within spec for 16QAM. Looks like you have a fault to yourself, not a uBR or area fault, have you persued this through tech support, etc?

[jtwn]

Theres some conflicting reports btw, look at this - http://forums.ntlhell.co.uk/index.php?showtopic=7280

Maybe, as i said, that metered bb futher on in the presentation is when capping begins!

[Ignition]

Originally Posted by mcmanic

told you this weeks ago, no admin fee and no hard cap, same style cap as imposed now - aka guideline but this time tying to sound more offical about it by saying hard cap (when its not) - aka - scaremongering heavy downloaders, just like they did when they brought in the 1 gig a day enforcement

the only way you'll be downgraded is if in you area lots of people moan about speed drops, where then they will check to see where the bandwidth is going by whatever means that they do that and when they have found out contact the person and advise them to alter their habits of be dropped to 56 service

basically just like they do now - so if your in a over subscribed area be carefull, if your not - then you have no worries as your not effecting anyone else

I'm actually rather bored of this now.

Tell me the above in say 6 months time as you consider yourself the fountain of all knowledge, whoever your contact is they are operating on rumour, 2nd hand information and hearsay, which in this case in incorrect.

Also as I said and you seem extremely good at ignoring the admin fee issue wasn't actually decided until last week. Not even the CEO himself knew 'weeks ago' what the score was.

I'm only saying this so that the next hearsay that your probably call centre contact comes out with isn't taken on here as fact, its' guesses which in some cases have ended up being true, in others like this one aren't.
__________________

Originally Posted by jtwn

Theres some conflicting reports btw, look at this - http://forums.ntlhell.co.uk/index.php?showtopic=7280

Maybe, as i said, that metered bb futher on in the presentation is when capping begins!

Heh I think I know that chap, will give him a call later I think.

[etccarmageddon]

Originally Posted by Ignition

Your uBR is looking pretty bad actually, currently running at less than 10% utilisation, all returns well within spec for QPSK and most within spec for 16QAM. Looks like you have a fault to yourself, not a uBR or area fault, have you persued this through tech support, etc?

I think you meant to say his UBR is looking pretty good?

[mcmanic]

Originally Posted by Ignition

I'm actually rather bored of this now.

Tell me the above in say 6 months time as you consider yourself the fountain of all knowledge, whoever your contact is they are operating on rumour, 2nd hand information and hearsay, which in this case in incorrect.

lol, me too, as i know i'm right, lol - No £25 admin charge proves it, same goes for capping - only caught if someone else complains of speed issue's on your UBR in street

btw person in question doesn't work for customers service.

[DieDieMyDarling]

Was the story not changed to say that it WAS hard capping?

I've seen a few people on various forums pretending they know the facts, a few got it right, by luck, they gave very few details and it's only a matter of chance that some of them would get it right, the others would change nicks and get ready for the next big rumour mill.

So what's the facts, hard cap or not?

Originally Posted by DieDieMyDarling

Was the story not changed to say that it WAS hard capping?

I've seen a few people on various forums pretending they know the facts, a few got it right, by luck, they gave very few details and it's only a matter of chance that some of them would get it right, the others would change nicks and get ready for the next big rumour mill.

So what's the facts, hard cap or not?

Everyone i talk to that is involved with the implementation of this is that the caps will be hard. What i don't know is when and how so don't ask sorry