08-03-2005, 14:27
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#586
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Inactive
Join Date: Feb 2005
Location: Aylesbury
Services: NTL Digital TV, NTL Phoneline, NTL 2MB Broadband
Posts: 16
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by tom101
I'm in the Bromley area, according to the post code checker, and on the 750K service through my Pace STB. I just phoned and asked if I could have my STB swapped and the nice lady said not until after 5 April. So no 2MB for me until then unfortunately. Also I guess that we'll have to arrange for an engineer to come round to do the swap, which is always tricky because it means arranging someone to be in the house all day waiting for them. Ah well..... enjoy your upgrades you lucky people.....
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5th April??? Screw that!!, I'll be on the phone to NTL tomorrow morning and see how fast we can get this sorted. 
How many new customers a day are NTL getting? 
Still no letter announcing the upgrade, is it standard practice to introduce an upgrade and then notify people afterwards? 
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08-03-2005, 14:28
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#587
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Inactive
Join Date: Jun 2003
Age: 45
Posts: 14,750
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Re: New Speed Upgrades 8th March. (Part 3)
I don't know about anyone else, but next time I am lonely I am going to call NTL, judging by the amount of sweet sounding/talking girls guys are getting through to  
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08-03-2005, 14:28
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#588
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Inactive
Join Date: Jun 2004
Location: Stoke-on-Trent (ST3)
Services: VirginMedia 10mbit via NTLhome 250 modem.
Posts: 127
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Re: New Speed Upgrades 8th March. (Part 3)
Did I read correctly that the current 750k customers with a Pace STB were going to get upgraded to 1mbit until the rollout of the Samsungs? If so, has anyone been upgraded to 1mbit? (I was told by a CS rep that the new STB's were not being done until 4th April).
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08-03-2005, 14:29
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#589
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Inactive
Join Date: Jul 2004
Location: belfast
Services: Virgin Media V.I.P pack
Posts: 61
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Re: New Speed Upgrades 8th March. (Part 3)
has anyone from belfast got the auto upgrade
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08-03-2005, 14:29
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#590
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Guest
Location: Bury
Services: NTL 2MB Broadband, x2 phones, digi TV.
Posts: n/a
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Re: New Speed Upgrades 8th March. (Part 3)
Any chance of stickying (or reposting) the upgrade and speed tests links? Sorry to be a pest but nearly 600 posts to wade through for latecomers!
Cheers,
Andy
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08-03-2005, 14:29
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#591
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Inactive
Join Date: Jan 2004
Location: Derby (DE24)
Posts: 135
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Re: New Speed Upgrades 8th March. (Part 3)
Punky, I tempted to ring back just to see if I get her again!! She sounded pretty bored and didnt seem to have a clue what was going off!! Feel quite sorry for her!!!!
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08-03-2005, 14:29
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#592
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Inactive
Join Date: Jun 2003
Location: Here
Posts: 2,019
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Re: New Speed Upgrades 8th March. (Part 3)
Still nothing in Bromley on SACM.
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08-03-2005, 14:30
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#593
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cf.geek
Join Date: Jul 2004
Age: 44
Services: XL 2x v+, 1 stb, 50mb, phone
Posts: 514
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Re: New Speed Upgrades 8th March. (Part 3)
So what do we do ?
Do we wait untill the modem reboots its self or do we go through the website instructions and pick the package to upgrade to ?
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08-03-2005, 14:30
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#594
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Myron
http://www.home.ntl.com/page/usagefaq
Guidance on the 1Mb Broadband service usage allowance.
What happens if I reach my usage allowance?
Over the next 12 months, ntl will provide tools to allow customers to measure their data usage. When these tools are available, customers who approach their data allowance will be able to choose to:
- reduce their data usage for the remainder of the month
- upgrade to a tier of service with a higher usage allowance
- pay for usage above their allowance.
Until these tools are available, ntl will monitor usage but not apply the 3GB allowance, except in cases where heavy use is affecting network performance.
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That would be like this then
http://www.cableforum.co.uk/board/sh...&postcount=282
as for the upgrade link
http://www.ntlworld.com/data-feeds/e...tierMigration/
and speed test
http://homepage.ntlworld.com/robin.d...speedtest.html
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08-03-2005, 14:31
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#595
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Inactive
Join Date: Feb 2005
Age: 42
Services: 20Mb broadband, V+, phone and mobile
Posts: 73
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Re: New Speed Upgrades 8th March. (Part 3)
Has anyone found a way to upgrade their connection via a Samsung STB other than phoning NTL or waiting for NTL to upgrade it?
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08-03-2005, 14:31
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#596
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Inactive
Join Date: Nov 2003
Location: Planet Earth
Posts: 49
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Re: New Speed Upgrades 8th March. (Part 3)
I'm now happier!
Maximum Downstream Data Rate : 2048000 bpsMaximum Upstream Data Rate : 200000 bps
Happier bacause I'm still paying the same per-month!
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08-03-2005, 14:32
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#598
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Inactive
Join Date: Mar 2005
Posts: 8
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Re: New Speed Upgrades 8th March. (Part 3)
lol my results
Tue, 8 Mar 2005 14:30:13 UTC
1st 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
2nd 128K took 16 ms = 8192000 Bytes/sec = approx 68157 kbits/sec
3rd 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
4th 128K took 15 ms = 8738133 Bytes/sec = approx 72701 kbits/sec
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08-03-2005, 14:32
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#599
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Guest
Location: Bury
Services: NTL 2MB Broadband, x2 phones, digi TV.
Posts: n/a
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Paul
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CHEERS! Much appreciated Paul.
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08-03-2005, 14:33
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#600
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Inactive
Join Date: Feb 2005
Location: Aylesbury
Services: NTL Digital TV, NTL Phoneline, NTL 2MB Broadband
Posts: 16
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Re: New Speed Upgrades 8th March. (Part 3)
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