Connection speeds is it Acceptable

[castor76]

I live in Birmingham area and I say the CONNECTION SPEEDS IS NOT ACCEPTABLE!!!!. During the evening time, I can't even view a web page at all, all I get is total ping lose on bbc.co.uk and CS login fail.

I have 1 mb line and paying 25 pounds for it. And all I get from BY is there is net work congestion so there is nothing they can do! Now , I have moved recently to this area, and therefore I had to sign another 12 months contract.

Is this bad connection mean that I can safely move to another ISP?

BY's 4mb upgrade promise is no where to be seen and I get no internet during the evening time when I want to use the internet.

Called BY oneday and they asked my IP address, then asked me to download some files from gamefiles.blueyonder.co.uk When I tried , it downloaded at 102kbs !!! so I was happy and thought the it was fixed, upon disconnecting phone, everything went back to disaster state and does not work... very unstable BY...

I have run lots of different spyware and anti-virus program to make sure that my sides are clean. I had no problems with BY when I was at Sutton Coldfield area. So this gotta be the network problem 100% -- SORT IT OUT TELEWEST OR I AM GOING TO LEAVE , (if I can..)

[telecom69]

Its down to the old age problem of BlueYonder being over subscribed,its always been that way,it depends on how many people local to you subscibe to BlueYonder broadband,if there are many then you can only have your share,but if there are only a few then its a much better service,liken it to water supply,if everyone local turned on their taps at the same time your water pressure would drop alarmingly, and as for evenings and weekends and school holidays forget it,as there are millions of kids online downloading everything in sight,for proof of this,try your speeds in the early hours and you will see such a dramatic improvement...BlueYonder dont really care all they want are the monthly subscriptions,and they will keep fobbing you off with all sorts of excuses,lets hope that someday soon technology will be able to overcome this situation of far too many people sharing a limited service ....am I right or wrong? you tell me.....

I find when I switch to bagley proxy me speeds are fine.

getting about 1.15mb per download

[castor76]

Can you explain how you went about changing to the proxy?

I am not that fermiliar with that.

[Ignition]

Originally Posted by xathras

I find when I switch to bagley proxy me speeds are fine.

getting about 1.15mb per download

This is the Telewest section! The clue being the bits above saying 'Telewest Cable' and 'Telewest Broadband Support & Discussion' along with all the comments in this thread regarding 'Telewest'.

Please ntl users be careful about discussing your own services in this thread as 99.9% of what you can say in this thread is about as relevant as me jumping in and commenting on how fast / reliable my ADSL is at home.

---------- Post added at 09:41 ---------- Previous post was at 09:39 ----------

Originally Posted by castor76

Can you explain how you went about changing to the proxy?

I am not that fermiliar with that.

You can't, the guy above is an ntl user who didn't bother to actually read this thread or note which section this is before posting. Telewest don't force customers through transparent proxies and you couldn't get at the ntl proxies anyway, so don't waste your time with it.

---------- Post added at 09:48 ---------- Previous post was at 09:41 ----------

Originally Posted by telecom69

lets hope that someday soon technology will be able to overcome this situation of far too many people sharing a limited service ....am I right or wrong? you tell me.....

It already can resolve just Telewest being unrealistic and stubborn as they get excited at the idea of being unshaped and unlimited even if it's screwing service.

[castor76]

I have followed the complain procedure that were posted somewhere in this forum. I just hope the things do pickp better in the near future.

BTW, does anyone know if I can change my ISP if my Telewest service is crap like this now?