100M How do I upgrade online? - Page 4

23prince · 09-11-2015, 19:15

Went back to 50. Either end of contract or price rise will be welcomed.

(they didn't tell me about the last one like I said before but I upgraded since so can't really use that)

50mbps my arse. It'll be under 20 by 9pm

http://www.speedtest.net/my-result/4818483718

23prince · 13-11-2015, 07:06

Hit the "activate your new speeds" button on Monday at 4PM - still waiting despite reboots.

23prince · 13-11-2015, 19:07

Still nothing, this is crap. WHY say the speed increase is ready when it's clearly not!?

23prince · 15-11-2015, 22:03

well it never happened, up yours virgin i'm on BT infinity now and loving it!

23prince · 16-11-2015, 11:51

well, i got it overnight but the SH2ac is not getting the new config despite a dozen reboots and 2 from Tech support

23prince · 16-11-2015, 18:47

Came home and I have it now - even if it's very slow. Roll on 2am when I can use it! :/

ShadowTD · 17-11-2015, 10:08

Well, my account upgrade banner has been saying End of November since I came back to VM last month. Logged in today, and it's now saying March! Is this standard?

23prince · 17-11-2015, 11:06

Yes. But unless your area is spot on don't get too excited. I got up an hour ago and it was already starting to crawl. It's now 12:05 PM and it's starting to drop. In this area it's as follows.

12pm-3am gets slow and around 9pm it's on it's knees. 3am-11am it's okay and full speed but then it starts to crumble.

chrispy2000 · 26-11-2015, 06:02

Quote:

Originally Posted by chrispy2000

Mine was supposed to be by the end of October, then the end of November. Now it's the end of December. So should I expect it by the middle of next year?

This is going beyond a joke now

pgnl · 29-11-2015, 14:33

Quote:

Originally Posted by ShadowTD

Well, my account upgrade banner has been saying End of November since I came back to VM last month. Logged in today, and it's now saying March! Is this standard?

Mine too, its like dangling a carrot and then whipping it away, usual VM shambolic organisation. I have written a letter of complaint (something I usually end up doing every couple of years..)

Patrick

scoobydoo[uk] · 16-12-2015, 16:36

Well another month has slipped by.
Yesterday it said by the end of December.

Surprise Surprise .... Now says end of January.

Thats 3 delays so far!.

Chocolate teapot comes to mind.

greeninferno · 17-12-2015, 06:55

Quote:

Originally Posted by scoobydoo[uk]

Well another month has slipped by.
Yesterday it said by the end of December.

Surprise Surprise .... Now says end of January.

Thats 3 delays so far!.

Chocolate teapot comes to mind.

I dont think those alerts mean anything i've seen my one on the sign in page change 5 or 6 times back and forth and it now says its ready

i'd phone and ask if you want accuracy

ShadowTD · 06-01-2016, 09:15

Finally my account banner said this was available. Clicked, received email, 24 hours later it was all done. Biggest improvement is in the upload speed!

apb27 · 06-01-2016, 13:11

Quote:

Originally Posted by ShadowTD

Finally my account banner said this was available. Clicked, received email, 24 hours later it was all done. Biggest improvement is in the upload speed!

My date was fluctuating between Jan-July but I logged in a few minutes ago after seeing your post and the banner was finally there. Got the e-mail, will check back in 24 hours, could really use that upload speed for this damn crashplan backup

Jelly · 07-01-2016, 18:02

does this upgrade renew your contract automatically? I'm moving out in june, wont need it after that.