02-01-2011, 13:18
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#46
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Inactive
Join Date: Jul 2010
Posts: 9
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Re: Laptop not working
Hi there
I would use MS Dart 6.5 64 bit to start the machine then attempt a system restore (for msdart use google)
You obviously get past post and its hanging as windows loads drivers which could suggest a bad or unsigned driver, 64 bit windows is designed to run ONLY with signed drivers.
Using that tool will also let you lift anything off the hard drive you might need in case
it needs a new one.
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02-01-2011, 14:34
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#47
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Inactive
Join Date: Jan 2011
Posts: 1
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Re: Laptop not working
I would suggest you to do the appropriate research for the same and as many vendors are selling duplicate products on the name of original manufacturers.
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02-01-2011, 14:40
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#48
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Inactive
Join Date: Jan 2007
Location: Doncaster, S. Yorks.
Age: 42
Services: TV:Sky+, BB:DRL VDSL2 40/10 with Ask4, Phone:Mobile Only
Posts: 2,320
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Re: Laptop not working
Quote:
Originally Posted by Zee
Thats what i did, but i paid for 2 years warrenty about 9-10 months ago so it should still be valid, dont know why it says there is no warrenty.
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Because the warranty you took out would have been for your original laptop which has a different service tag that was the one that was replaced. I would still phone them as they would be able to advise you one way or the other. Worst case is HDD fault which is cheap enough to replace 
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03-01-2011, 12:29
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#49
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 36
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: Laptop not working
they said they will send someone to replace the hard drive on wednesday and check everything...
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03-01-2011, 12:54
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#50
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Inactive
Join Date: Jan 2007
Location: Doncaster, S. Yorks.
Age: 42
Services: TV:Sky+, BB:DRL VDSL2 40/10 with Ask4, Phone:Mobile Only
Posts: 2,320
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Re: Laptop not working
Thats good then at least they honoured the warranty from your previous machine. The Dell engineers that come out are usually very good.
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04-01-2011, 18:03
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#51
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Laptop not working
Quote:
Originally Posted by ^Black
Hi there
I would use MS Dart 6.5 64 bit to start the machine then attempt a system restore (for msdart use google)
You obviously get past post and its hanging as windows loads drivers which could suggest a bad or unsigned driver, 64 bit windows is designed to run ONLY with signed drivers.
Using that tool will also let you lift anything off the hard drive you might need in case
it needs a new one.
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Erm, MSDart is only legally available as either an evaluation version, or as part of a Technet subscription or Volume Licence for Windows.
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11-01-2011, 00:27
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#52
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 36
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: Laptop not working
well they fixed my laptop, it only took them 4 days (with my next business day service) but at least it is fixed.
thanks for all the help everyone
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