[Merged] Leaving VM for Sky? OK just leave...

Originally Posted by chamoan

Well sorry you seem so negative about it, im sure most people would welcome this post, there is nothing to stop you making a saving also for such a crap service alot of people are getting, if you choose not to fine, but **** dont try bashin me for doing people a favour

If your service is so crap why are you not looking else where for a service that works instead of spunging of others. That's what you are doing, The rest of us cover the charge you don't pay. Get your service fixed instead of being a leech on the rest of us.

Originally Posted by chamoan

Well sorry you seem so negative about it, im sure most people would welcome this post, there is nothing to stop you making a saving also for such a crap service alot of people are getting, if you choose not to fine, but **** dont try bashin me for doing people a favour

In the short term you might be doing people a favour - but in the long term, other people lose out as their service deteriorates because there is no money that Virgin Media should of got from customers being spent on reinvestment.

If the service is so crap - you leave, you don't try and get something for next to nothing for as long as you possible can IMO.

[chamoan]

I will gladly ring up personally with the intention of getting my poor service sorted, but as me and many others judging by this site dont seem to see any improvement, i highly doubt thats going to happen, so the next best thing as far as im concerned is a discount. im more than happy to pay £35 a month for my 10mb connection providing i get good service out of it, if something dont work as it was advertised, you expect to be compensated for it.

I don't wish to switch to another provider, BT line being basically the only other realistic option, as i had them before i joined Telewest and had nothing but trouble with it, thats why i switched to cable. So BT line is out the question as far as im concerned, sorry if this angers you i may get a discount, but like i said, there is nothing to stop you doing the same or anyone so there is no need to pay more than i will after a reduction.

chamoan.

[bonzoe]

Why not go to the poor BT line and have a moan at BT, perhaps they will improve their service, or wouldn't BT play ball with you?

So now you join the let's knock Virginmedia brigade!!

Mod edit (Gavin): Personal comment removed. Please do not make personal comments to other members

Originally Posted by bonzoe

Why not go to the poor BT line and have a moan at BT, perhaps they will improve their service, or wouldn't BT play ball with you?

So now you join the let's knock Virginmedia brigade!!


Mod edit (Gavin): Personal comment removed.

BT probably did not offer as much of a discount

[bonzoe]

Exactly

[NTLVictim]

BT haven't woken up yet...they will.

The idea is a company offers a good service up front, and then people pay for it.

When a company merely promises a good service and then lets people down, people are entitled to a discount because they have not received the expected level of service.

[chamoan]

Originally Posted by NTLVictim

BT haven't woken up yet...they will.

The idea is a company offers a good service up front, and then people pay for it.

When a company merely promises a good service and then lets people down, people are entitled to a discount because they have not received the expected level of service.

Well said

[NTLVictim]

Oh, and "spunging of others" should be "sponging off others"..either way it's an insult..I have a discount for my service for one reason only..they phoned me out of the blue and offered it, I didn't demand a discount at gunpoint.

"Leech"..how nice..

That theme has been popping up in a few posts around this board, perhaps a bit of Astroturfing is going on.

[andygrif]

Originally Posted by Bill C

If your service is so crap why are you not looking else where for a service that works instead of spunging of others. That's what you are doing, The rest of us cover the charge you don't pay. Get your service fixed instead of being a leech on the rest of us.

Of course the opposite argument could be asking why the cable company doesn't sort out the problems of their making, in order to avoid offering reduced prices for a substandard service.

Would it be OK if I called Sky (or is it cool to call them $ky for no reason?) and asked for half price TV from them? Somehow I don't feel you'd be as concerned.

Also, would you be as vocal if I told you that I get half price line rental from my mobile phone company? Starting a business last year I needed a lot more minutes but I didn't want to pay any extra for them to keep my start-up costs in check. I saw the deals that Three was offering, called o2, told them that's what I wanted and they bettered it.

Am I a sponging leach too? Or were my negotiations sound business sense? And why should you be the one who gets to draw the line?

[Downloads]

Originally Posted by andygrif

Also, would you be as vocal if I told you that I get half price line rental from my mobile phone company? Starting a business last year I needed a lot more minutes but I didn't want to pay any extra for them to keep my start-up costs in check. I saw the deals that Three was offering, called o2, told them that's what I wanted and they bettered it.

Am I a sponging leach too? Or were my negotiations sound business sense? And why should you be the one who gets to draw the line?

I sort of agree. I can't really decry people for getting a better deal as if there is money to be saved, a lot of households with the financial state of the country aren't going to think twice anyway. I personally think they should just do bisuness the way Sky do and say that's the price.

Only exception being is if someone receives bad, bad service then they may be entitled to something like a few months half price.

[NTLVictim]

Sky are not immovable, trust me...

[etccarmageddon]

sky have a retentions team just as "Virgin Media" do. but they are reducing the deals on offer for retentions and sign up discounts as mentioned in their last financial results.

[TheOne]

I've had constant problems with my silver NTL:home 100 cable modem since upgrading to 10Mb, always crashes when doing anything internet intensive. I've had that modem since NTL started broadband over 6-7years ago (if i remember correctly)

So have just phoned up Virgin Media and explained, and the wonderful lady said an engineer will be out next week to replace it with a new modem and tried to offer me some pretty good permanent offers such as for £51 a month
1- 10mb broadband
2- TV XL
3 - Talk Unlimited phone
4 - mobile tariff of 300mins+300texts (no change here though)

please note i didnt even ask for any type of special offer or a reduction in my bill. She simply said now that were Virgin Media were paying more attention to loyal customers, like yourself ....cant complain

Originally Posted by TheOne

I've had constant problems with my silver NTL:home 100 cable modem since upgrading to 10Mb, always crashes when doing anything internet intensive. I've had that modem since NTL started broadband over 6-7years ago (if i remember correctly)

So have just phoned up Virgin Media and explained, and the wonderful lady said an engineer will be out next week to replace it with a new modem and tried to offer me some pretty good permanent offers such as for £51 a month
1- 10mb broadband
2- TV XL
3 - Talk Unlimited phone
4 - mobile tariff of 300mins+300texts (no change here though)

please note i didnt even ask for any type of special offer or a reduction in my bill. She simply said now that were Virgin Media were paying more attention to loyal customers, like yourself ....cant complain

NICE ONE!