I thought I would save some money BUT I was wrong
10-02-2005, 17:57
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#46
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Inactive
Join Date: Dec 2004
Location: Derby
Services: Stand alone cable modem 750k + phone line
Posts: 107
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Re: I thought I would save some money BUT I was wrong
Thanks for that Neil could you pm me with details from a users point of view.
Have you used it for gaming and that sort of thing ect ect.
I know about their billing policy and terms, spent a good 20 mins on the telephone talking to them.
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17-02-2005, 09:21
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#47
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Inactive
Join Date: Feb 2005
Location: Suffolk
Services: Sky TV
ntl everything else
Posts: 48
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Re: I thought I would save some money BUT I was wrong
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17-02-2005, 11:01
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#48
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Inactive
Join Date: Jan 2004
Posts: 411
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Re: I thought I would save some money BUT I was wrong
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17-02-2005, 11:23
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#49
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Inactive
Join Date: Feb 2005
Location: Suffolk
Services: Sky TV
ntl everything else
Posts: 48
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Re: I thought I would save some money BUT I was wrong
Doofy, don't worry. They took the TV set top box, two months ago, and continue to insist on billing for the service that should have been disconnected in November 04 !!!!!!:o
A big 
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17-02-2005, 11:31
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#50
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cf.mega poser
Join Date: Jun 2003
Posts: 16,687
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Re: I thought I would save some money BUT I was wrong
Quote:
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Originally Posted by humphreys barmy
Doofy, don't worry. They took the TV set top box, two months ago, and continue to insist on billing for the service that should have been disconnected in November 04 !!!!!!:o
A big |
I'm still being billed for an account that was disconnected in September 04 
__________________
Remember kids: We are blessed with a listening, caring government.
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09-03-2005, 20:18
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#51
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Inactive
Join Date: Dec 2004
Location: Derby
Services: Stand alone cable modem 750k + phone line
Posts: 107
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Re: I thought I would save some money BUT I was wrong
Right I would like to give credit where credit is due and thankyou NTL Billing for giving me a correct bill lets hope we can keep this up. Thanks for the upgraded speed too 
The Direct Debit payment with respect to your ntl:home internet account is now due for £12.49 and will be collected on or immediately after 30/03/2005. Please note that no action is required as payment will be taken automatically.
Those of you that live near me put away your digital camera's after midnight
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09-03-2005, 20:23
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#52
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: I thought I would save some money BUT I was wrong
Quote:
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Originally Posted by At a loss
Those of you that live near me put away your digital camera's after midnight
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why 
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09-03-2005, 20:29
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#53
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Inactive
Join Date: Dec 2004
Location: Derby
Services: Stand alone cable modem 750k + phone line
Posts: 107
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Re: I thought I would save some money BUT I was wrong
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09-03-2005, 20:38
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#54
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Guest
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Re: I thought I would save some money BUT I was wrong
Quote:
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Originally Posted by At a loss
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don't forget the CCTV 
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09-03-2005, 22:21
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#55
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: I thought I would save some money BUT I was wrong
Quote:
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Originally Posted by At a loss
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How big a logo are we going for then? 
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You are here: 
Very similar to my problems with NTL billing, i received my phone bill and modem bill, duly paid it at a paypoint. ( Not trusting NTL with a DD ever again) 2 weeks later received a final demand for the paid bill, rang up CS was told they could not find it on there systems so i must pay it again, i have a receipt i can fax it to you i replied no can do i had to pay it again and when it appeared at there end they would credit it back to me. I told them no chance but my other half paid it as they threatened to disconnect my services. Two months later i received my bill but in duplicate. Identical same amount, same number of calls at the same times on the same days, i paid this bill then sod me i got another final reminder rang up CS they told me they had the payment for one bill but not the other, i told them the other bill was just a duplicate of the one i paid but they still insist it was another bill. I pointed out politely that the dates were the same the same numbers etc etc, but no go it is a seperste bill and they want it. All in all i am at my wits end with NTL i had my phone line take out and back to BT gave NTL 30 days notice in writing before hand rang them to confirm this and was told we have no record of this (surprise surprise) and they will keep billing me for a phone line i no longer have. The letters and final reminders keep coming for a bill i dont owe and the threats from them are getting beyond a joke, i really am at my wits end.
