NTL Broadband 60 day free offer

[Russ]

Originally Posted by arcamalpha2004

Russ, I merely said that NTL were conning buggers, but it would seem there are some NTL sympahics around, using words that are in the english dictionary seems a problem on this site, better go elsewhere I think, best wishes everyone.

'Paedophile' is a word in the English dictionary but I'm sure if someone used that word to describe you, you would not be impressed.

This will be the last post on this matter. If you wish to discuss such matters with me, please do it via PM.

[Chrysalis]

I havent seen many adsl isp's offering 50% discount for 2 months or 6 month 50% discount if you threaten to cancel.

Out of interest how much discount do ntl staff get on the products?

kitty you been allowed to have a service without tv is a good example of incosistency from ntl, if I am not mistaken normally if you cancel tv then you cannot have broadband from ntl. I wonder how you would be reacting if they said no to you.

[Florence]

Originally Posted by Chrysalis

Out of interest how much discount do ntl staff get on the products?

Not as much as blueyonders staff I know for a fact.

Originally Posted by Chrysalis

kitty you been allowed to have a service without tv is a good example of incosistency from ntl, if I am not mistaken normally if you cancel tv then you cannot have broadband from ntl. I wonder how you would be reacting if they said no to you.

For two years I paid for the TV package that was never used the STB wasn't even connected to the TV. This was because when NTL launched the BB in Manchester it had to be through the STB. I was allowed to cancel after two years due to NTLs change as they had started to supply only BB in ex C&W areas.

I presume I would have carried on paying for a service I wasn't using.

[Juan]

Originally Posted by Juan

So could I cancel my current Broadband service then sign back up to get 2 months rental free? I don't mind if I'm tied into another 12-month contract and I could delete the e-mail addresses b4 cancelling, so I could use them again when I reconnect.

Is this possible?

Just wondered if any1 had tried this, or is it best to just ring CS and threaten them with a disconnect to see what they can offer.

Cheers

[Chrysalis]

Not as much as blueyonders staff I know for a fact.

Yeah thats why I asked that I know blueyonder give their staff massive discounts, but that actually doesnt bother me a company should treat their staff well.

[dadabass]

Originally Posted by arcamalpha2004

Mark, it does'nt do well for customer relations does it?

I accept they cannot, or more to the point will not, they prefer to milk their customers.
But, how about some kind of " LOYALTY" discount applied to the accounts of people who have been with NTL for some considerable time?
What harm would that do?

you could always ring up and ask for a discount, like this chap did
http://forum.moneysavingexpert.com/c...num=1089372049
it seemed to work for him

[Jason1]

Cant knock the offer myself just rejoined and got massive discounts they must be getting loads of new subscibers

Free install saves £75
Free SACM saves £35 ??
2 Months trail Saves £49.98 current price
Discounted @ £19.99p/m service saves £50
Ntl new customer discount £209.98
Ntl make from me £199.99

By discounting it this much ntl dont make to much presume they hope i would take more services from them but happy with me sky+ and bt phone

Does anyone know how much it cost ntl to serve broadband per customer ?

[Chrysalis]

ntl let you only take broadband of them with no phone and tv?

also even after 2 free months you have £5 discount a month for rest of year?

I have a good mind to ring up ntl now and demand the same price, but I got a feeling I wont get it.

[Marge]

Originally Posted by Chrysalis

ntl let you only take broadband of them with no phone and tv?

Yep

Edit: So I see

[Chrysalis]

sorry i edited my post as you replied

[Chrysalis]

debsy42 I got told when I ordered ntl only supply broadband if you order base pack or higher tv and phone package, a friend of mind also got told the same, do they decide on a regional basis?

[Marge]

Originally Posted by Chrysalis

debsy42 I got told when I ordered ntl only supply broadband if you order base pack or higher tv and phone package, a friend of mind also got told the same, do they decide on a regional basis?

Might be, certainly in the NW region you can have just broadband without tv and telephone

[Chrysalis]

hmm I have lost the leaflet does anyone have the exact details of the offer, so I know what I am talking about on the phone.

Originally Posted by Chrysalis

hmm I have lost the leaflet does anyone have the exact details of the offer, so I know what I am talking about on the phone.

The details of the 60 day free trial offer are quite simple as far as I am aware.
You have to be a new customer, you call them, they supply and fit the gear free of charge, within the 60 days trial you make your mind up, if you decide not to carry on beyond 60 days you call them within the 60 days and cancel, otherwise you do nothing and they bill you as normal.
Now, from what I understand of what I read in the small print, I am sure someone will correct me if I am wrong, but, if you decide to keep the service, the 60 days trial comes off your 12 months minimum period that you must see through before you can cancel the contract.

[jazzy]

Any one know if the speed upgrade to be introduced by ntl later this summer will automatically come into effect with this offer?

I was thinking of signing up for the 160k which hopefully will be raised to 300k!