*ALL* ntl Cap Discussion Here Please.

[Doofy]

I had my BT Line installed within 7 days of ringing them quick painless and very friendly, am now looking for a good adsl provider so if anyone has any input i would appreciate it.

[PC_Arcade]

Excellent, thanks for the help

[Rone]

Originally Posted by PC_Arcade

Thanks, It's quite an expense moving from NTL (something I'm sure they rely on), BT being the main cost (even though I won't be using their service). Having had the BT line fitted, can you immediately change phone providers?

BT did mine within a week, even tho when a new BT pole was fitted last year, they had "forgotten" to put my BT cable back on it. And i wasnt charged a boiled bean to be re-cabled, and got my previous phone number transferred too. The BT phone bill now has the same tiers NTL introduced, so its as "cheap".
Firms like Nildram also offer a month by month adsl, so no 12 month contract.

[zitianaki]

Originally Posted by Doofy

I had my BT Line installed within 7 days of ringing them quick painless and very friendly, am now looking for a good adsl provider so if anyone has any input i would appreciate it.

ukonline , i moved to them and its the best thing i ever did, got my modem after 6 working days 2MB unmeterd 29.99 good speeds. pipex are ok to but more expenssive. 39.99 for 2MB plusnet are ok to, and bulldog would be if you could get their 4MB, if only sdsl was affordable and not 450+ for 2MB.

[Chrysalis]

ianututh you are right to an extenct but if NTL are making 50% profit then some of that should be pumped into upgrades without penolising customers.

[Ignition]

Originally Posted by zitianaki

ukonline , i moved to them and its the best thing i ever did, got my modem after 6 working days 2MB unmeterd 29.99 good speeds. pipex are ok to but more expenssive. 39.99 for 2MB plusnet are ok to, and bulldog would be if you could get their 4MB, if only sdsl was affordable and not 450+ for 2MB.

http://www.adslguide.org.uk/newsarchive.asp?item=2066

Product

Contention Ratio

Price per month
SDSL 1Mbps 5:1 £183
SDSL 1Mbps 1:1 £250
SDSL 2Mbps 5:1 £250
SDSL 2Mbps 1:1 £333.34

£250 should do you for 1Mbps and £333.34 for 2Mbps, sounds like you need 1:1 so there it is!

[ian@huth]

Originally Posted by Chrysalis

ianututh you are right to an extenct but if NTL are making 50% profit then some of that should be pumped into upgrades without penolising customers.

Who says they are making 50% profit? AFAIK they are spending money on upgrades and giving the majority of their customers a faster service at no extra cost which can hardly be described as penalising customers.

[Hans Gruber]

Originally Posted by ianathuth

Who says they are making 50% profit? AFAIK they are spending money on upgrades and giving the majority of their customers a faster service at no extra cost which can hardly be described as penalising customers.

...however, capping usage could be.

[ian@huth]

Originally Posted by Hans Gruber

...however, capping usage could be.

Yes, capping usage could penalise some customers, but some do need penalising.

What would you rather have, a 40 gig per month cap on NTL cable or an unlimited usage service from an ADSL supplier that bangs all high usage customers together on a pipe that means they restrict each other?

[etccarmageddon]

neither - I'd prefer to offer high volume users something more customer friendly than restrictions such as dropping their speed to 56k or putting them on the same pipe. one such more customer friendly method is to offer additional 20GB bolt ons at £10 a go.

[ian@huth]

Originally Posted by etccarmageddon

neither - I'd prefer to offer high volume users something more customer friendly than restrictions such as dropping their speed to 56k or putting them on the same pipe. one such more customer friendly method is to offer additional 20GB bolt ons at £10 a go.

Yes, I should have put that option in as well.

I know that there are a fair number of users that don't want any kind of restriction on their usage but it would be interesting to see what option they would prefer if (when) all ISPs have restrictions.

[PC_Arcade]

I don't mind there being SOME restrictions, but NTL are (as usual) taking the ****, £39 for 40Gb is nearly £1 per gigabyte, there is NO WAY that I am tolerating that. There are plenty of Uncapped/ Reasonably capped ADSL providers who I'm sure will be happy to mop up NTLs customers.

I've been with NTL for YEARS and have put up with a fair amount of shoddy customer service, but have always consoled myself with the fact that for broadband they were second to none, now they're second to everyone except BT. and it's time to leave

[edit]Looking at other "capped" BB providers as an example 500Gb for £40 seems MUCH more reasonable (UKOnline) @ 12.5Gb per £1 [/edit]

[Matth]

The NTL 1Mbit (upgraded 300k) gets a cut in the quota from 5Gb down to 3Gb.

This may change the perspective of anyone who was deciding on the basis of the higher figure.

For me, it removes that tariff from consideration, as I was a bit so-so over 5Gb - and 300k speed doesn't bother me, but getting dropped to dialup speed would.

So I'm staying with 300k/30Gb for as long as that's on the table, and shopping around for ADSL alternatives.

[Hans Gruber]

Originally Posted by ianathuth

Yes, capping usage could penalise some customers, but some do need penalising.

What would you rather have, a 40 gig per month cap on NTL cable or an unlimited usage service from an ADSL supplier that bangs all high usage customers together on a pipe that means they restrict each other?

There's plenty of ISPs around that do neither. With UK Online's recent product launches I can't see unmetered internet dying off anytime soon.

[Chrysalis]

Originally Posted by ianathuth

Who says they are making 50% profit? AFAIK they are spending money on upgrades and giving the majority of their customers a faster service at no extra cost which can hardly be described as penalising customers.

Wasnt me who originally said it, its posted in one of the threads on general discussion that NTL are making 50% OPERATING profit.
__________________

Originally Posted by ianathuth

Yes, capping usage could penalise some customers, but some do need penalising.

What would you rather have, a 40 gig per month cap on NTL cable or an unlimited usage service from an ADSL supplier that bangs all high usage customers together on a pipe that means they restrict each other?

An option to pay more for more.