Think Broadband Ping Monitor Results (POST YOURS)
28-10-2018, 15:39
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#5806
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,847
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Just a bit of social media, not hammering the bandwidth at all. No big downloads or uploads in this house these days.
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28-10-2018, 17:29
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#5807
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
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Re: Think Broadband Ping Monitor Results (POST YOURS)
So it's area congestion on your 8 channels. Maybe you should go for a Hub 3 - they're OK now.
__________________
Seph.
My advice is at your risk.
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28-10-2018, 17:57
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#5808
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,847
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Re: Think Broadband Ping Monitor Results (POST YOURS)
When it first arrived, it's wifi signal could not even reach 10ft vertically down to the V6 through a simple planked floor. Neither could it give a good signal to my son's phone in the next room though plasterboard. I was told to revert back to the 2ac as "the hub 3 is not very good at wifi".
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28-10-2018, 18:12
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#5809
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,353
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Taf
When it first arrived, it's wifi signal could not even reach 10ft vertically down to the V6 through a simple planked floor. Neither could it give a good signal to my son's phone in the next room though plasterboard. I was told to revert back to the 2ac as "the hub 3 is not very good at wifi".
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Sounds like your walls are similar to mine and i have no issues, just buy a proper router and use the latest modem from VM with 24 down streams as sooner or later you will need atleast a hub3.
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PSN: Snoopzster
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28-10-2018, 18:14
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#5810
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
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Re: Think Broadband Ping Monitor Results (POST YOURS)
In my experience, the Hub 3 wireless is the same as the 2ac (a very good 8 channel SH).
To be sure that the Hub 3 was not mis-performing, you could use NetAnalyzer or inSSIDer to measure the signal strength received from each hub at thekey locations, ensuring that the Hub 3 is at exactly the same location and orientation as the 2ac.
__________________
Seph.
My advice is at your risk.
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28-10-2018, 19:11
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#5811
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Having a telecomms background, I suspect the internal aerial setup and alignment is not ideal for the situation I use it in.
Is there an internal photo or diagram showing the aerial knocking about?
---------- Post added at 19:11 ---------- Previous post was at 19:03 ----------
Found one!
https://www.mobile-computer-repairs....s/Arris-TG2492
Last edited by Taf; 28-10-2018 at 19:14.
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28-10-2018, 20:47
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#5812
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
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Re: Think Broadband Ping Monitor Results (POST YOURS)
If the attachments are present, you'll see the 3 x 5GHz antennae at the top left of IMG_5647 and in IMG_5646 2 x 2.4GHz antennae at the top on the other side of the board.
__________________
Seph.
My advice is at your risk.
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29-10-2018, 10:21
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#5813
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cf.mega poster
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Thanks for that, much clearer photos. Skycross surface antennae.
In my situation the 2.4Ghz antennae are facing a brick wall a foot away. Not good. I'd need to try rotating the case 180 degs and have the cabling facing me. Ugly.
---------- Post added at 10:21 ---------- Previous post was at 10:18 ----------
Incidentally that board is quite mucky!
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29-10-2018, 11:28
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#5814
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,353
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Can't you just use the 5ghz or does that give you less range.
Have you thought about getting a proper router then you won't have these issues with future basic VM equipment?
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PSN: Snoopzster
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29-10-2018, 11:39
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#5815
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Taf
Thanks for that, much clearer photos. Skycross surface antennae.
In my situation the 2.4Ghz antennae are facing a brick wall a foot away. Not good. I'd need to try rotating the case 180 degs and have the cabling facing me. Ugly.
---------- Post added at 10:21 ---------- Previous post was at 10:18 ----------
Incidentally that board is quite mucky!
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You're welcome. I've made a block diagram from my teardown.
Anyway, on WiFi, you're faced with the dilemma of home aesthetics and practicality. I would always go for practicality, though that might (in my case does) include measures such as Powerline adapters in the house. I was pleasantly surprised to find that with 4 adapters in the house, three downstairs and one upstairs, I nevertheless got 75 Mbps on the upstairs one in the same room 5GHz (circuit is 200 Mbps).
__________________
Seph.
My advice is at your risk.
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29-10-2018, 15:02
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#5816
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cf.mega poster
Join Date: Jun 2003
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by SnoopZ
Can't you just use the 5ghz or does that give you less range.
Have you thought about getting a proper router then you won't have these issues with future basic VM equipment?
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5ghz is as cr@p as a cr@p thing in a cr@p situation. The house was rewalled several years ago with an overdose of stainless steel ties and grips. It's like living in a Faraday cage.
I expect VM's own modem-router to work properly without having to make a financial outlay myself.
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29-10-2018, 15:19
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#5817
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,353
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Taf
5ghz is as cr@p as a cr@p thing in a cr@p situation. The house was rewalled several years ago with an overdose of stainless steel ties and grips. It's like living in a Faraday cage.
I expect VM's own modem-router to work properly without having to make a financial outlay myself.
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It does work properly, it is just routers costing £100+ are better, this isn't just for a problem with VMs routers it is for any ISP.
I don't have my own router the Hub3 is fine for my house but if my walls where like yours i would get my own router or extenders if the wifi didn't provide enough coverage.
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PSN: Snoopzster
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30-10-2018, 10:39
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#5818
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cf.addict
Join Date: Oct 2012
Services: Gig1 SH4-AX86U, Stream
Posts: 155
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by SnoopZ
It does work properly, it is just routers costing £100+ are better, this isn't just for a problem with VMs routers it is for any ISP.
I don't have my own router the Hub3 is fine for my house but if my walls where like yours i would get my own router or extenders if the wifi didn't provide enough coverage.
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Yeah, even paid for routers aren't all created equal. There's plenty of comparisons on SmallNetBuilder.
I myself opted for one with better range and it was good enough to git rid of any black spots, but other people I know have gone down one of the mesh setups.
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31-10-2018, 18:39
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#5819
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cf.mega poster
Join Date: Jun 2003
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Re: Think Broadband Ping Monitor Results (POST YOURS)
The rubbish is appearing mid-afternoon as well now.
And loads of T3's for ages this morning, at one point we lost all connectivity (10am).
Quote:
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000100 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out
Time Not Established Time Not Established Warning (5) 84020200 Lost MDD Timeout
Time Not Established Time Not Established Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
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VM says "there are no problems in your area".
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05-11-2018, 13:34
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#5820
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cf.addict
Join Date: Oct 2012
Services: Gig1 SH4-AX86U, Stream
Posts: 155
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Taf
The rubbish is appearing mid-afternoon as well now.
And loads of T3's for ages this morning, at one point we lost all connectivity (10am).
VM says "there are no problems in your area".
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Log it on the forums, you'll get a better response from those staff. Otherwise, ring them when it's happening as they pretty much run a line test and if it comes back ok, they do nothing.
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