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TiVo
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Old 31-03-2011, 17:50   #5656
clinteastman
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Re: TiVo

Quote:
Originally Posted by muppetman11 View Post
Its me let me out LOL
It would mean splitting up with old handbag face!
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Old 31-03-2011, 17:51   #5657
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Re: TiVo

Quote:
Originally Posted by clinteastman View Post
Did anyone else hear some strange mumbling sound coming from underground then? How very odd.
Not with all the racket above ground no hahaha
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Old 31-03-2011, 17:53   #5658
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Re: TiVo

Quote:
Originally Posted by clinteastman View Post
It would mean splitting up with old handbag face!
Not too sure I am sure that i have heard that he has be re-covered ( new colour fabic )
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Old 31-03-2011, 17:57   #5659
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Re: TiVo

Quote:
Originally Posted by DaBoz View Post
I called Sky for a quote (nothing to do with the TiVo expense, more with the terrible CS I had this last month) and Sky essentially mislead you into believing they are cheaper than Virgin.

I asked for the comparable package to V+HD, XL TV, XL phone, L bb and they came up with £58.50 per month. That's not a lot more than I pay with VM, but it's certainly not cheaper.

Given that I have to lose on demand functionality too, and pay £250 for 1.5TB hard disk (WTF?!?) they are having a laugh.

So to those of you thinking of jumping ship to Sky just because this new product is too expensive... the grass isn't greener as far as I can see. Looks like I'll be staying red (although VM CS are making me SEE RED!)

Boz
It's better for some and for others its not depends on your needs.
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Old 31-03-2011, 18:03   #5660
dazed&confused
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Re: TiVo

Copy of an e-mail sent to Neil Beckett this afternoon:

Dear Sir

Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.

The promise of being able to order be the end of March was not kept.

I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.

Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.

To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!

I would be grateful for your comments.

Many thanks

I will post any reply I get
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Old 31-03-2011, 18:04   #5661
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Re: TiVo

Quote:
Originally Posted by dazed&confused View Post
Copy of an e-mail sent to Neil Beckett this afternoon:

Dear Sir

Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.

The promise of being able to order be the end of March was not kept.

I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.

Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.

To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!

I would be grateful for your comments.

Many thanks

I will post any reply I get
He will probably reply....

Dear Dean....
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Old 31-03-2011, 18:06   #5662
BenJSmyth
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Re: TiVo

Quote:
Originally Posted by dazed&confused View Post
Copy of an e-mail sent to Neil Beckett this afternoon:

Dear Sir

Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.

The promise of being able to order be the end of March was not kept.

I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.

Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.

To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!

I would be grateful for your comments.

Many thanks

I will post any reply I get
Excellent! Short and to the point but not rude. I will be very keen to hear what reply you get.
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Old 31-03-2011, 18:06   #5663
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Re: TiVo

Quote:
Originally Posted by mattboothers View Post
He will probably reply....

Dear Dean....
It could read Dear Eric as they maybe going through the letters of the alphabet
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Old 31-03-2011, 18:07   #5664
dazed&confused
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Re: TiVo

Quote:
Originally Posted by mattboothers View Post
He will probably reply....

Dear Dean....
Damn!! Should have addressed it "Dear Mr. Dean Beckett "
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Old 31-03-2011, 18:11   #5665
AlabasterLyn
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Re: TiVo

Quote:
Originally Posted by dazed&confused View Post
Copy of an e-mail sent to Neil Beckett this afternoon:

Dear Sir

Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.

The promise of being able to order be the end of March was not kept.

I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.

Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.

To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!

I would be grateful for your comments.

Many thanks

I will post any reply I get
My email, which I received this afternoon, was also addressed to Dean, whoever he is

It didn't however mention anything about paying £40 installation fee, just said £149.00 and an extra £3 a month

I've emailed Neil Beckett in the past and I have to say he was very good and actually phoned me personally and made sure the problem I had was addressed the dame day. Seems to me to be a really nice guy
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Old 31-03-2011, 18:12   #5666
BenJSmyth
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Re: TiVo

Quote:
Originally Posted by AlabasterLyn View Post
My email, which I received this afternoon, was also addressed to Dean, whoever he is

It didn't however mention anything about paying £40 installation fee, just said £149.00 and an extra £3 a month

I've emailed Neil Beckett in the past and I have to say he was very good and actually phoned me personally and made sure the problem I had was addressed the dame day. Seems to me to be a really nice guy
It says in the small print at the bottom about a £40 installation charge doesn't it?
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Old 31-03-2011, 18:14   #5667
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Re: TiVo

Quote:
Originally Posted by AlabasterLyn View Post
My email, which I received this afternoon, was also addressed to Dean, whoever he is

It didn't however mention anything about paying £40 installation fee, just said £149.00 and an extra £3 a month

I've emailed Neil Beckett in the past and I have to say he was very good and actually phoned me personally and made sure the problem I had was addressed the dame day. Seems to me to be a really nice guy
Read the small print for the £40 installation fee.it is actually quite large to be fair.
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Old 31-03-2011, 18:15   #5668
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Re: TiVo

Quote:
Originally Posted by BenJSmyth View Post
It says in the small print at the bottom about a £40 installation charge doesn't it?
You are right, okay on my way to spec savers

I really don't mind to be honest, they aren't forcing us to have the Tivo box so I don't know why people moan so much.
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Old 31-03-2011, 18:15   #5669
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Re: TiVo

Can I just something as i have been thinking ( Before anyone says it I know its a first for me ).
But just to say that you have the XL pack and not had the HD activated, It is included in the price of the TIVO ( As one staff member posted on this thread before ) so in some respects it could be looking as a good deal for some customers. As if this was not the case they would be charged £149+£49+£40 = £238 and then £3pm.

Just my thoughts?
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Old 31-03-2011, 18:21   #5670
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Re: TiVo

Having had a whiz through the 10 odd pages since my last post I've only counted 2/3 potential orders and a lot of "nos" and unique nos as well (as well as those people saying no numerous times of course). In the interests of balance are there any other "yes"es out there, step out of the shadows and show yourselves.
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