Virgin Media 70, 150 & 200 Mb Upgrades
02-10-2015, 10:25
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#541
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
I disagree dude. I would agree with you if we were talking about the difference between shub2 and shub2ac in modem mode but I wouldn't want a shub1 no matter what. When they forced it on me years ago I ended up having to complain to the CEOs office so I could get my vmng300  back. I know they have fixed the majority of the stability issues now but I still wouldn't have one even if you paid me. Shub2 is the way forward.
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02-10-2015, 11:19
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#542
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Mine changed to 200Mbits today but it also tried to download new firmware to the superhub 2 but failed saying there was no file. I am on V1.01.29
The messages in the log were
02/10/2015 06:26:57 GMT 02/10/2015 06:26:57 GMT Error (4) 69010600 SW upgrade Failed before download - TFTP Max Retry Exceeded
02/10/2015 06:26:57 GMT 02/10/2015 06:26:57 GMT Error (4) 69010500 SW upgrade Failed before download - File not Present
02/10/2015 06:25:44 GMT 02/10/2015 06:25:44 GMT
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02-10-2015, 11:58
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#543
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Inactive
Join Date: Oct 2015
Posts: 1
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
It took me three live chats to get someone to help as I can see the upgrade is available to new customers but my upgrade page just gives and error saying their IT whizz is working on it...
They said I can upgrade now and mentioned something about it taking 24 hours for the speed increase to arrive - which seems a little odd.
I left it a while before switching off the Superhub for a few minutes and restarted it, but it still only getting 152mb.
the system configuration page shows this :-
Primary Downstream Service Flow
SFID 15879
Max Traffic Rate 168960000 bps
Max Traffic Burst 10000 bytes
Min Traffic Rate 0 bps
Primary Upstream Service Flow
SFID 15878
Max Traffic Rate 12600000 bps
Max Traffic Burst 16320 bytes
Min Traffic Rate 0 bps
Max Concatenated Burst 16320 bps
Scheduling Type BestEffort
I still have a SH1. No mention of requiring a SH2 on the LiveChat.
Any suggestions - do I have to wait 24 hours or will I need an SH2?
Blakey
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02-10-2015, 12:30
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#544
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cf.addict
Join Date: Jun 2006
Posts: 129
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by arcimedes
Mine changed to 200Mbits today but it also tried to download new firmware to the superhub 2 but failed saying there was no file. I am on V1.01.29
The messages in the log were
02/10/2015 06:26:57 GMT 02/10/2015 06:26:57 GMT Error (4) 69010600 SW upgrade Failed before download - TFTP Max Retry Exceeded
02/10/2015 06:26:57 GMT 02/10/2015 06:26:57 GMT Error (4) 69010500 SW upgrade Failed before download - File not Present
02/10/2015 06:25:44 GMT 02/10/2015 06:25:44 GMT
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Same for me mine tried to download the firmware just after midnight
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02-10-2015, 12:30
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#545
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Guest
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
GU15
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02-10-2015, 13:21
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#546
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cf.addict
Join Date: May 2007
Posts: 137
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by BenMcr
The My Virgin Media and speedupgrade date is when enough capacity is ready for all tiers in an area to upgrade,
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If only this was true. They've released the upgrades for everyone in a highly congested student area.
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02-10-2015, 13:22
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#547
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: Aquiss FTTP (900M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 29,640
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
My 200M is "ready to go", but I need an engineer visit to replace my old SH1.
So its going to have to wait now until November as I'm not around much in October.
I guess I need to upgrade my router & local network as well anyway, as its all 100M atm
__________________
 Baby, I was born this way.
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02-10-2015, 15:39
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#548
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,834
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by Paul M
My 200M is "ready to go", but I need an engineer visit to replace my old SH1.
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Weird. I'm given the option of a self install or getting an engineer to do the swap.
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02-10-2015, 15:49
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#549
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cf.addict
Join Date: Jan 2007
Location: Bristol, UK
Services: Freeview Play,
Virgin Media Gig1
Posts: 167
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by Mr K
Weird. I'm given the option of a self install or getting an engineer to do the swap.
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I wish I was.
There's just no way for me to be home during the week for the installation to happen, so I used the Live Chat feature to ask if they could just send the Superhub 2 out for a self-install.
They told me no, but they told me they could arrange for a weekend appointment.
They told me that 11/10/2015 (Sunday October 11th) was available, so I thought that sounded ok.
I just checked on the site and they've booked it for Wednesday November 11th - there aren't any appointments in October.
I'm very disappointed. The free upgrade has been a massive nuisance already. I've got to phone up when I get home to cancel the appointment in November, all because the computer won't let them just post the Superhub out to me.
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02-10-2015, 17:55
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#550
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cf.addict
Join Date: Sep 2003
Location: Lancs
Posts: 290
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
I've upgraded to 200mb via myvirginmedia, has the 100>150 upgrade also started so I can downgrade?
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02-10-2015, 18:30
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#551
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cf.addict
Join Date: Jun 2006
Posts: 129
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Wirlessly via my ac56u
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02-10-2015, 18:31
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#552
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
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02-10-2015, 20:57
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#553
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 74
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Its good to note to people at this point also how speed testers can give false results.
I just run speedtest.net and got 119mb on Bristol and 125 on London
I ran Thinkbroadband and got 139mb.
Yet i downloaded the flightsim demo which i tend to use as a test file at over 27mb/s.
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03-10-2015, 11:16
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#554
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Ice Cold
Join Date: Oct 2006
Location: West Yorkshire
Age: 47
Services: XL TV
M Phone
1000MB BB
Posts: 1,562
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
I have the SH1 so I am guessing I'll need the SH2 in order to get 200mb up and running? I thought the SH1 was able to do 300mb?
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03-10-2015, 12:24
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#555
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cf.addict
Join Date: Sep 2003
Location: Lancs
Posts: 290
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Just downgraded from 200mb but only 100mb was available. Still £90 a year better off and when uplifted to 150mb im back were I started but a little richer 
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