Broadband Hardware Trial 2015
29-10-2015, 19:12
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#526
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Inactive
Join Date: Jun 2013
Posts: 37
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by SnoopZ
James is on holiday, try someone else.
---------- Post added at 17:30 ---------- Previous post was at 17:29 ----------
Try Jen_A she looks to be posting in the trial forum after 5pm
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Cheers SnoopZ, will send her a message.
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30-10-2015, 08:10
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#527
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,810
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by Skie
It was pretty obvious feature on the box. Never used of course but I'm sure I remember it even being touted as a new way to do online shopping by Telewest.
Anyone remember the keyboards? 
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Had one myself.
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30-10-2015, 10:25
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#528
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CF Resident Dog
Join Date: Mar 2005
Posts: 15,000
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by MarshMallowMan
Cheers SnoopZ, will send her a message.
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Try John_G he appears to be on shift Friday morning.
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31-10-2015, 18:06
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#529
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CF Resident Dog
Join Date: Mar 2005
Posts: 15,000
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Re: Broadband Hardware Trial 2015
While on the trials forum i mentioned i get a slow down in the evenings sometimes from 100mbit to 50mbit, and they're now crediting me £10 a month until April 2016, i didn't have to even ask for it or make a phone call.
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03-11-2015, 13:16
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#530
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cf.addict
Join Date: Jul 2008
Location: Nottingham
Services: VVIP500
Posts: 437
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by SnoopZ
While on the trials forum i mentioned i get a slow down in the evenings sometimes from 100mbit to 50mbit, and they're now crediting me £10 a month until April 2016, i didn't have to even ask for it or make a phone call.
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I have mentioned in several threads that I am on 152 but lucky if I get 50. How did you know you were getting the £10 credit? Did you call them to report it?
I am due to go to 200 by the end of this month so maybe if that upgrade can fix my poor speeds....
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03-11-2015, 15:08
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#531
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CF Resident Dog
Join Date: Mar 2005
Posts: 15,000
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by trickytree
I have mentioned in several threads that I am on 152 but lucky if I get 50. How did you know you were getting the £10 credit? Did you call them to report it?
I am due to go to 200 by the end of this month so maybe if that upgrade can fix my poor speeds....
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I joined a utilisation thread in the trials forum, and posted i was getting between 20-50mbit most evenings on my 100mbit connection, a MOD checked my connection and could see my peak time usage was breaching their thresholds, he reported it to networks then asked me to take the chat out of the trials forum and create my own thread.
He then posted in the thread he was moving it to a special team to keep an eye on the progress and updates. Another mod pmed me saying he has put a monthly rolling £10 credit on my account with a review date of 31/3/16.
He did say they don't usually do credits like this via the forum without me phoning up but for this kind of issue they could.
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03-11-2015, 18:55
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#532
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Inactive
Join Date: May 2013
Posts: 382
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by trickytree
I have mentioned in several threads that I am on 152 but lucky if I get 50. How did you know you were getting the £10 credit? Did you call them to report it?
I am due to go to 200 by the end of this month so maybe if that upgrade can fix my poor speeds....
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Sorry for the bad news. That's like expecting an increase in road speed limits to reduce congestion at 5pm. i.e. It won't have any affect on low speeds caused by congestion.
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03-11-2015, 21:41
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#533
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: Broadband Hardware Trial 2015
Trust those of you on the trials are enjoying your TG2492LG-VMs?
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03-11-2015, 21:58
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#535
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CF Resident Dog
Join Date: Mar 2005
Posts: 15,000
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by Ignitionnet
Trust those of you on the trials are enjoying your TG2492LG-VMs?
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It will be a while before I can enjoy it!
No idea if that is what it is based on.
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03-11-2015, 22:03
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#536
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by SnoopZ
No idea if that is what it is based on.
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Define 'based on'.
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03-11-2015, 22:18
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#537
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CF Resident Dog
Join Date: Mar 2005
Posts: 15,000
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by Ignitionnet
Define 'based on'.
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Built around, I.e looks different on the outside.
Anyway will keep the main chat to the VM forum.
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03-11-2015, 23:06
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#538
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: Broadband Hardware Trial 2015
Quote:
Originally Posted by SnoopZ
Built around, I.e looks different on the outside.
Anyway will keep the main chat to the VM forum.
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I see.
Then no.
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04-11-2015, 09:17
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#539
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Broadband Hardware Trial 2015
Looks like the 2nd group's starting to get their delivery messages
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04-11-2015, 09:34
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#540
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cf.addict
Join Date: Feb 2004
Location: Norwich
Age: 43
Services: VM XL TV, Phone, 100mbit Internet.
Posts: 456
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Re: Broadband Hardware Trial 2015
Not heard anything here. Maybe I'm in group 3 :p
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