SD : TV price rises

[Digital Fanatic]

Originally Posted by GrimUpNorth

Will second that, spoke to a guy in Liverpool this morning, he couldn't have done more or been more helpful - he needed to speak to second line, but due to the long queue he called me back as promised. Must admit in Telewest days it was always good to get a scouser accent as you knew they would normally sort things out (but being born in Birkenhead maybe I'm not as unbiased as I could be ).

Anyway food luck DF and others, and maybe one day you'll be able to tell us what you think/feel without looking over your shoulder

Cheers

Grim

Cheers

[Media Boy UK]

Originally Posted by Digital Fanatic

Cheers

On behalf of all the viewers you have help over the years - the big thank you.

But I can work out:

Why is Virgin puting their price up when they are leting people go???

[BenMcr]

Originally Posted by Media Boy

Why is Virgin puting their price up when they are leting people go???

Without trying to turn this into too much of an argument, overall they aren't letting people go. Although Liverpool is going, I believe around the same number of people will be recruited at Swansea

[denphone]

Originally Posted by BenMcr

Without trying to turn this into too much of an argument, overall they aren't letting people go. Although Liverpool is going, I believe around the same number of people will be recruited at Swansea

On lesser wages and different contract conditions l gather.

[Digital Fanatic]

Originally Posted by BenMcr

Without trying to turn this into too much of an argument, overall they aren't letting people go. Although Liverpool is going, I believe around the same number of people will be recruited at Swansea

Yes, Swansea is taking on faults staff and will probably have about the same amount as Liverpool/Swansea had previously.

Manchester is taking staff on after the closure of the old Virgin Mobile site in Trowbridge.

---------- Post added at 20:23 ---------- Previous post was at 20:22 ----------

Originally Posted by Media Boy

On behalf of all the viewers you have help over the years - the big thank you.

But I can work out:

Why is Virgin puting their price up when they are leting people go???

Thanks MB

---------- Post added at 20:24 ---------- Previous post was at 20:23 ----------

Originally Posted by denphone

On lesser wages and different contract conditions l gather.

No, they will actually be on better wages than IBM paid the Liverpool staff.

[Media Boy UK]

Originally Posted by BenMcr

Without trying to turn this into too much of an argument, overall they aren't letting people go. Although Liverpool is going, I believe around the same number of people will be recruited at Swansea

Am I right in think Virgin Media own the offices in Swansea???

But the office in Liverpool that closing Virgin do not own it.

[Digital Fanatic]

Originally Posted by Media Boy

Am I right in think Virgin Media own the offices in Swansea???

But the office in Liverpool that closing Virgin do not own it.

That's correct. The closure of Liverpool is just a cost saving exercise for VM. The Swansea site was under used and Liverpool was expensive.

[denphone]

Originally Posted by Digital Fanatic

Yes, Swansea is taking on faults staff and will probably have about the same amount as Liverpool/Swansea had previously.

Manchester is taking staff on after the closure of the old Virgin Mobile site in Trowbridge.

---------- Post added at 20:23 ---------- Previous post was at 20:22 ----------



Thanks MB

---------- Post added at 20:24 ---------- Previous post was at 20:23 ----------



No, they will actually be on better wages than IBM paid the Liverpool staff.

How come IBM paid the Liverpool staff.

[Digital Fanatic]

Originally Posted by denphone

How come IBM paid the Liverpool staff.

The site was outsourced to them.

[denphone]

Originally Posted by Digital Fanatic

The site was outsourced to them.

Thanks DF for putting me straight yet again.

[paultrademark]

Thanks DF, though it feels like everyone is saying goodbye here.. am sure you ain't leaving us

As for outsourcing, at least they ain't sending the tech roles abroad..

Will be weird hearing a Welsh accent and not a Scouse one though..

[Peter_]

Originally Posted by denphone

On lesser wages and different contract conditions l gather.

Actually the terms and conditions are worse as it includes Sunday, Christmas and New Year openings, later opening times and less money than I was on for the same position.

The was the option of applying for a position down there but unless you are single or quite stupid it was never a real option for the majority of agents who have lives and mortgages in Merseyside area.

The new 2nd line are none to hot either, just try reading some of the responses on the community forum from the new names on there.

[alwaysabear]

Originally Posted by Peter_

Actually the terms and conditions are worse as it includes Sunday, Christmas and New Year openings, later opening times and less money than I was on for the same position.

The was the option of applying for a position down there but unless you are single or quite stupid it was never a real option for the majority of agents who have lives and mortgages in Merseyside area.

The new 2nd line are none to hot either, just try reading some of the responses on the community forum from the new names on there.

I had noticed. It will take years for them to again the experience you guys have, its a real shame.

[devilincarnate]

Is it just me or will it be quiet without DF on about VM all the time

Only joking and all the best DF Mate I hope that you will stay on here, Also to make sense of me an what I post

[Simon G]

Originally Posted by paultrademark

Yes you can cancel all 3 services as all 3 have been affected by the price rises. This was confirmed to me by a VM CS manager around 10 days ago.

Yes thankyou, you were correct. Cancelled V+HD Triple XL with Caller Display. Bill had crept up to nearly £70 a month. For what we were using it for it wasn't value for money.

We were 10 months into an 18 month contract, the women at retentions tried to charge us £140 to leave the contract early but mentioned price change clause, and she waived the charge for all 3 services.

Instead we have ordered Sky broadband unlimited upto 20mb, unlimited anytime calls and free caller display for £17.25 a month for the first six months and then £27.25 thereafter, with £100 Quidco cashback which nearly pays the price of a Freeview+ HD box for some HDTV and recording.