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Upgrade from 2 - 10 meg
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Old 16-05-2009, 15:21   #511
norvu
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Re: Free 2 to 10 upgrade

Still on 2mb here (Area 07), been noticing my internet has been 'dropping' out a lot recently, goes back to normal if I unplug the modem and then plug it back in after 10 seconds.
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Old 17-05-2009, 10:21   #512
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Re: Free 2 to 10 upgrade

Upgraded here overnight. (Stoke On Trent. Area 20)


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Old 17-05-2009, 10:53   #513
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Re: Free 2 to 10 upgrade

Quick mention again, the area you are in won't be upgraded all together. More useful is just where you are, or better yet which CMTS you are on, see the connection tab above for how to get this information.

Anyway hot off the presses are that Cwmbran is being done during May - June, and Teesside June - July.

Nothing more specific than that I'm afraid.
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Old 17-05-2009, 15:21   #514
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Re: Free 2 to 10 upgrade

If you want to know when your area is being upgraded you might try asking on vm.support.broadband.cable. It`s where they told me about the Teeside upgrade time. Was a bit gutted it`s going to be that long but at least now I know.
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Old 17-05-2009, 15:47   #515
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Re: Free 2 to 10 upgrade

I Bet thats as useless as what India and the rest has told us .
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Old 17-05-2009, 15:55   #516
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Re: Free 2 to 10 upgrade

I wouldn't trust Virgin Media if they said it was going to get dark tonight!

I was going to upgrade from 2 to 10 meg back in january (and pay) but i was told it would be free,

first they sent an engineer out and fitted a new modem, but all i got was 2meg
he said i would have to wait til 1st of April for them to turn the 10meg on?

Then after that i rang them (Customer services just lie and tell you anything or leave you on hold and hang up) i was told they would be turning it on on the 1st of May 2009, that came and went, and i was told i should have been told to register online and then it would be within 24 hours
then i was told that it wouldn't be before 1st October 2009 and may be December 2009?
However, i've read all sorts of adverts and claims, and i was told twice this week that as i live in Bristol i should be able to get 50meg imediately so they told us today? and they said thier technical people don't know what they are talking about, so i rang them and they just blame the sales people?

so i've got 2meg and god knows when they will ever if ever upgrade the speed
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Old 17-05-2009, 17:01   #517
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by Moldova View Post
Quote:
...using data files on the Virgin Media network.
Hmmm... Is this subject to STM?
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Old 17-05-2009, 17:10   #518
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Re: Free 2 to 10 upgrade

Yep
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Old 17-05-2009, 17:22   #519
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by TheNorm View Post
Hmmm... Is this subject to STM?
You are downloading for less than 5 minutes so should not cause STM.
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Old 17-05-2009, 17:24   #520
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Re: Free 2 to 10 upgrade

According to newsgroups, anyone on this connection should see upgrade within 2 weeks
cpc2-derb8-0-0-cust342.lei3.cable.ntl.com
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Old 17-05-2009, 17:47   #521
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by Moldova View Post
You are downloading for less than 5 minutes so should not cause STM.
No, I mean will this particular download be restricted if you are currently being throttled? Or is this a crafty way for VM to show high download speeds even with STM?
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Old 17-05-2009, 20:45   #522
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by TheNorm View Post
No, I mean will this particular download be restricted if you are currently being throttled? Or is this a crafty way for VM to show high download speeds even with STM?
If you are getting STMed it will show up in your download speeds regardless what you download.

I and anyone one of my colleagues can usually tell you if you are being traffic managed on a call.
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Old 18-05-2009, 14:20   #523
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Re: Free 2 to 10 upgrade

I rang Virgin India before the 1st of may and they told me that I would be upgraded by the 16th of May.



They were obviously wrong. Area 30 nottingham
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Old 18-05-2009, 15:54   #524
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Re: Free 2 to 10 upgrade

They seem to be doing Teeside today. I was told June/July but I`m not complaining - not now at least:-)


http://www.speedtest.net/result/476240185.png

---------- Post added at 15:54 ---------- Previous post was at 15:53 ----------

Mmm. How do you get the speedtest graphic to appear rather than the link?
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Old 18-05-2009, 15:56   #525
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by mjeff2k View Post
They seem to be doing Teeside today. I was told June/July but I`m not complaining - not now at least:-)


http://www.speedtest.net/result/476240185.png

---------- Post added at 15:54 ---------- Previous post was at 15:53 ----------

Mmm. How do you get the speedtest graphic to appear rather than the link?
copy and paste forum link
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