08-03-2005, 11:43
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#511
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by MrBen
Yes all SACM models have no problem with the upgrades.
Ben
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thanks mate, ive rung em today they said expect well am not gona sit around and wait XBOX live here i come :P 
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08-03-2005, 11:44
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#512
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Guest
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Re: New Speed Upgrades 8th March. (Part 3)
Someone at CS this morning said I'll need a new Samsung box to upgrade to the new speeds and these can't be delivered until 5th April. Ah well there you go, if this is kosher then fine, I'll wait patiently and twiddle my thumbs until the big day.
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08-03-2005, 11:46
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#513
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Guest
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by LostintheNW
Well had another call to CS and told something different this time, I will be upgraded in 4 weeks time apparantley! typical as usual STB users get a raw deal while new customers get lumped on the new speeds....why oh why do we stick around with this company.....ah well sod it will just wait
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If the info i have is correct then you will not have to wait anyware near that long. Hint
 and please dont everyone start asking me when they will be done. I know for that area as i was dealing with a problem there this morning.
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08-03-2005, 11:48
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#514
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Inactive
Join Date: Aug 2004
Posts: 39
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by DieDieMyDarling
I don't think too many people KNOW about it yet, so i doubt the problem is due to people going mad with the new speeds. I think it's more likely that ntl are still carrying out maintenence on the networks, to allow the new speeds. I've been upgraded to 3mb in Belfast, but i'm not getting the full speed, usually about 2.6mb. No doubt there will be some teething troubles for a few days/weeks while it all gets sorted out.
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Were you automatically upgraded or did you upgrade online, I live in Belfast but I haven't got home form college yet to see if I have the 3Mb yet.
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08-03-2005, 11:48
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#515
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Inactive
Join Date: Mar 2005
Posts: 24
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Re: New Speed Upgrades 8th March. (Part 3)
just upgraded here in belfast!
thanks for the link.. how the heck did u find it?
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08-03-2005, 11:49
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#516
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Inactive
Join Date: Jun 2003
Location: M20, Manchester
Age: 38
Services: VM Phone, TV and 20mb Broadband
Posts: 521
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Re: New Speed Upgrades 8th March. (Part 3)
i want to upgrade my 300k to 1mb, i've got a stb, so i can't upgrade online.
i want to call ntl CS - which department should i go through to?
thanks
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08-03-2005, 11:49
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#517
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Inactive
Join Date: Feb 2004
Posts: 693
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Re: New Speed Upgrades 8th March. (Part 3)
Has anyone with a Samsung STB been able to upgrade yet ?
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08-03-2005, 11:50
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#518
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Inactive
Join Date: Mar 2005
Posts: 24
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by MindfreeZe
Were you automatically upgraded or did you upgrade online, I live in Belfast but I haven't got home form college yet to see if I have the 3Mb yet.
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no you have to visit this website http://www.ntlworld.com/data-feeds/e...cablemodem.php
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08-03-2005, 11:51
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#519
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Inactive
Join Date: Feb 2004
Location: Belfast
Age: 51
Services: 10 mb NTL Broadband, Sky TV (full package).
Posts: 309
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by MindfreeZe
Were you automatically upgraded or did you upgrade online, I live in Belfast but I haven't got home form college yet to see if I have the 3Mb yet.
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I did it manually, online. It reset the modem within seconds, all very easy.
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08-03-2005, 11:52
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#520
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Inactive
Join Date: Jan 2004
Location: Derby (DE24)
Posts: 135
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Re: New Speed Upgrades 8th March. (Part 3)
Grrrrrrrrrrr.........I just want my upgrade!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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08-03-2005, 11:53
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#521
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 3)
i tried to upgrade this way and it says i cant do it online . gr8 
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08-03-2005, 11:53
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#522
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Inactive
Join Date: Sep 2003
Location: Cardiff, UK
Services: Sky Digital, NTL Phone & 10mb BB
Posts: 126
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by Richy99
well i just did my upgrade in cardiff
currently getting about 2.8meg |
Yay! So theres hope for me when I get home  might speed home at lunchtime actually...
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08-03-2005, 11:58
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#523
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Inactive
Join Date: Feb 2005
Location: Skewen
Age: 56
Services: Phone, TU24, 50mb, TV
Posts: 287
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by slysy
Is anyone else thinking ok now Im upgraded now what? I feel like I ought to download stuff but theres nothing I really need.
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I am in the same boat...now that i have a faster connection there is nothing i need.....funny how things work like that
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08-03-2005, 11:58
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#524
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Inactive
Join Date: Jan 2004
Location: Essex
Age: 43
Services: 80/20Mbps FTTC on Freeola
Posts: 871
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Re: New Speed Upgrades 8th March. (Part 3)
Done mine, now hitting 239kbs on 2 Mb!
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08-03-2005, 11:58
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#525
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Inactive
Join Date: Jun 2003
Location: Hemel Hempstead
Posts: 99
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Re: New Speed Upgrades 8th March. (Part 3)
Just called tech sup. A helpful tech talked me through upgrading on the NTLworld site via the My Accounts option. It came up with an error that seemed to surprise him. He told me to call back in a week if it hasn't happened automatically.
I just tried again on the NTLWorld page and it worked...but only if you tick the T&C box. 
Now on 2Mb in Hemel Hempstead. I dont know what area that is for the vote in case anyone can enlighten me.
**apparently I am in Langley...and I have voted.
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